Luxury Escapes Reviews

Name: Luxury Escapes
Rating: 4.86

4.9 Rating 3,879 Reviews

97 %

of reviewers recommend Luxury Escapes

Company Reviews

Metrics

Info

4.9

Based on 3,879 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

283206845

Email:

Support@luxuryescapes.com

Location:

Level 4, 68 Clarke Street
3006

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We had Jennifer to assist us to sort out our Transfers. She was absolutely wonderful and stayed on the job until it was all sorted out.”

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Posted 2 years ago

Hi Zee, thank you for your 5-star review. It's so great to hear that Jennifer was wonderful and sorted out your transfers - she is a star!

Posted 2 years ago

“Efficient,no fuss from Bella M.”

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Posted 2 years ago

Hi there, thank you for your 5-star review of Bella, we will pass this on.

Posted 2 years ago

“Jam R was excellent. He responded very promptly to deal with our issues with a positive result. Thanks”

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Posted 2 years ago

Hi Glenn, thank you for your 5-star review. Great to hear that Jam was excellent in assisting you.

Posted 2 years ago

“I found that Portia chased up solutions for my questions and was very helpful.”

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Posted 2 years ago

Hi Mark, thank you for your 5-star review. Great to hear that Portia was very helpful with your query.

Posted 2 years ago

“Had to make some changes to my booking. Gavin and Kellie were most helpful, courteous and professional. Thank you”

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Posted 2 years ago

Hi there, thank you for your 5-star review. It's so nice to hear that Gavin and Kellie were both helpful in assisting you.

Posted 2 years ago

“Quick, professional and friendly help from Mikayla C today. She resolved our query efficiently and has made booking with Luxury Escapes a great experience!”

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Posted 2 years ago

Hi there, thank you for your 5-star review. We are pleased to hear that Mikayla helped to make your experience a great one.

Posted 2 years ago

“Friendly and helpful”

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Posted 2 years ago

Hi there, thank you so much for your 5-star review, it is greatly appreciated.

Posted 2 years ago

“Would like to thank Michelle C for her assistance today, very helpful and professional”

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Posted 2 years ago

Hi there, thank you for your 5-star review. We are glad that you enjoyed your experience with Michelle.

Posted 2 years ago

“Gavin at Scoopon was so helpful yesterday. Solved my problem quickly, efficiently and pleasantly. Five stars Gavin!”

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Posted 2 years ago

Hi Liz, thank you for sharing your positive experience. It's great to know that Gavin delivered 5-star service.

Posted 2 years ago

“Thank you so much for your help today, Jennifer. You were extremely helpful and very patient and I really appreciate your time.”

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Posted 2 years ago

Hi Grete, thank you for your 5-star review. We are happy to hear that Jennifer was extremely helpful and patient in assisting you.

Posted 2 years ago

“Kelly B very efficiently solved my issue very promptly!”

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Posted 2 years ago

Hi there, thank you for your 5-star review. Glad to hear that Kelly was able to solve your issue promptly.

Posted 2 years ago

“Purchased a vacation for my wife and I, however I needed to change the date so I reached out for help. Not only was I expecting to have my request denied or accepted for a fee, my request for a new date was granted for free. I especially enjoyed the help rendered by Andrew L and Laura S. They were both very friendly and helpful and let's not forget that pleasant accent of theirs 😊 Thank you all so much for everything. I highly recommend luxury escapes”

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Posted 2 years ago

Hi Justice, thank you so much for sharing your positive experience. It really makes us happy knowing that both Andrew and Laura were helpful and friendly in assisting you. We appreciate you recommending us.

Posted 2 years ago

“Thanks to Jennifer we received our experience vouchers. She was very helpful and a pleasure to deal with.”

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Posted 2 years ago

Hi Marilyn, thank you for your 5-star review. We are glad to hear that Jennifer was a pleasure to deal with.

Posted 2 years ago

“Excellent tour of Vietnam in October. Seamless and well organized, Great guides and sightseeing, top hotels and food. Great value and will definitely go on another luxury escapes tour again.”

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Posted 2 years ago

Hi Henry, thank you for your 5-star review. It's so nice to hear that you had an excellent tour experience in Vietnam. We look forward to seeing you on another escape in the future.

Posted 2 years ago

“It was great to be able to speak directly with a person when we had a problem. Jennifer went above and beyond to organize the refund when our dinner experience was cancelled and to ensure we were satisfied. 10/10 Thank you”

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Posted 2 years ago

Hi Karen, thank you for your 5-star review. We are extremely happy to hear that Jennifer went above and beyond to assist you and you were satisfied with the outcome.

Posted 2 years ago

“Great service and the holiday destinations and property inclusions are very good value for money”

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Posted 2 years ago

Hi Graeme, thank you for your 5-star review. We want our customer's to have great experiences and glad this was the case for you.

Posted 2 years ago

“Gavin was excellent. It only took one ph call - I explained what I needed and he said leave it with me and I got email confirmation that it had been sorted and I was good to go away. Fantastic!”

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Posted 2 years ago

Hi there, thank you for your 5-star review. Great to know that Gavin was excellent and that your request was sorted asap.

Posted 2 years ago

“Had a great experience, very easy to talk too & helped me beyond expectations. Lovely ladies. 10/10 from Jennifer & Ruxandra”

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Posted 2 years ago

Hi Kayelia, thank you for your 5-star review. We are thrilled to hear that Jennifer & Ruxandra helped to make your experience a great one.

Posted 2 years ago

“Ruxandra was very helpful and friendly”

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Posted 2 years ago

Hi there, thank you for your 5-star review. Glad to hear that Ruxandra was very helpful and friendly. We will pass this on.

Posted 2 years ago

“Andrew L was very professional and innovative in providing a solution to our unusual problem. He liased with myself and my daughter in another state by email and phone ensuring that we were both kept fully informed and satisfied with the solution provided. Thank you”

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Posted 2 years ago

Hi Stephen, thank you for your 5-star review. We are very happy to hear that you enjoyed your experience with Andrew and were satisfied with the outcome.

Posted 2 years ago

Luxury Escapes is rated 4.9 based on 3,879 reviews