“As a contractor our client picked Elgin Maze oiled. The board sizes are fantastic. There was a delay, 3rd party, in the next day delivery that I had to call about (hence 4 stars). The money was returned and the product arrives when they said it would due to the delay.”
“Bought the La Roche Tower flooring. Fantastic quality product. Spoke to a helpful person in the sales department & great service after sales information on how to treat the flooring. Fast delivery time & very well packaged. Will definitely buy from them again.”
“The flooring I received from these guys is amazing.
Everything from the input of the order to the logistics has been 100%
I ordered laminate flooring 12"". Good quality all around.”
“Very helpful team on the end of the phone we’re able to advise on underlay. Certainly the best price per sqm for the flooring I ordered. Quick and reliable delivery. Would happily use again.”
“It was great to get the free samples of 3different engineered wood flooring, it only took a couple of days for them to arrive, we chose Bibury coco distressed, put in the order and that too arrived within 3 days. The flooring is now finished and it looks wonderful, I would definitely recommend this company.”
“Very helpful office staff, informative and friendly. Product arrived efficiently, was not suitable, although great quality. Sent back and refund agreed.”
“A free sample was sent out very quickly. We placed an order and were very happy with the quality and at a good price too. Have now laid the flooring and very happy with the finished look. Have also received great customer service throughout.”
“Very helpful office staff, informative and friendly. Product arrived efficiently, was not suitable, although great quality. Sent back and refund agreed.”
“Amazing Service as ordered just before midday and delivered in Cornwall by 10 am the following day. Flooring is excellent quality and there was so little wastage that we ended up with two surplus packs which we will use in another room. Overall we are delighted and would recommend both the service and laminate to anyone.”
“Couldn’t have asked for a better service. Ordered numerous samples that all came within 2 days (despite many companies suffering delays due to Covid), loved every sample. Decided to go with the Painswick Silky Oak parquet flooring. Dealt with Scott Dutton over phone/email when it came to placing my order as I wasn’t 100% sure on what I needed to order with the flooring, he supplied us with the correct amount of underlay and profile ends and was extremely helpful. Flooring arrived on the day they said it would, and we just had it fitted yesterday and couldn’t be happier.”
“We ordered a flooring sample, and were so impressed with the speedy delivery and quality of flooring. Thank you for an excellent service. Will definitely use again.”
“I am so glad I found Luxury Flooring, as me and my husband were getting sick of jumping through hoops with other retailers. Here it was quick and easy: ordered flooring Monday, had it delivered Tuesday, and laid within the week. Their sales reps were very well informed and able to help me with my choice over the phone as well.”
“Good communication, good support and good price. Floor ordered on line after receiving some samples. Smooth process and delivery was spot on with a helpful driver.
Will use again for the next floor later this year.”
“It was quick & easy to order samples which arrived within a few days. The samples are a decent size so you can gauge how the flooring will look. Limited to ordering 3 samples, but luckily one of the designs was just perfect.”
“Very pleased with their service. The vinyl I bought was as per sample . Delivery was prompt and arrived well packaged. Prices are very competitive. Will use again.”
“Really nice quality 7mm wood laminate. Colours consistent, feels really nice underfoot. Spoke to Scott who was really helpful and knowledgeable. Delivery was quick. Highly recommended”
“Good customer service - even during covid. They added on to our original order, saving us on postage and then responded really quickly to all emails regarding delivery time. We've needed to order nosing for the laminate and they sent the quote within 24 hours of the email query.”
