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Luxy Hair Reviews

4.1 Rating 371 Reviews
75 %
of reviewers recommend Luxy Hair
4.1
Based on 371 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email
Read Luxy Hair Reviews
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Phone:

801-206-4781

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Luxy Hair 5 star review on 28th September 2025
Asha
Luxy Hair 5 star review on 28th August 2025
Andrea
Luxy Hair 5 star review on 27th August 2025
Tara
Luxy Hair 5 star review on 4th April 2025
Anonymous
Luxy Hair 5 star review on 7th February 2025
Emma I
Luxy Hair 5 star review on 26th January 2025
JoAnn
Luxy Hair 5 star review on 16th October 2024
Anonymous
3851
Anonymous
Anonymous  // 01/01/2019
10 days since I ordered. No product in sight, tracking number is useless, it shows it is languishing at a place miles from here, and customer service apologizes, but they won’t be there until 6 am tomorrow. Looks like I am out $60 dollars…..my fault for falling for an Instagram post. If I could rate this a ZERO, abysmal, I would do so. The mechanism for refund or replacement is impossible to navigate! SAVE YOUR MONEY!
Helpful Report
Posted 2 years ago
The Luxy hair I received was terrible quality and riddled with split ends. I sent them photos of the hair comprised of easily 50% split ends and they point blank said that it was up to their standard. Garbage quality, garbage customer service.
Helpful Report
Posted 2 years ago
Hi beautiful, We're sorry to hear you're unhappy with your Luxies. After examination, we can see that your set is in perfect condition. That said, you are welcome to return your set, as we previously mentioned in our last email. If you have any further questions, please feel free to respond in the latest thread. Warmly, Luxy Hair Support
Posted 2 years ago
Luxy Hair Extensions are incredibly cheap and bad quality. I was GREATLY surprised as I had spent so much time investigating the experience of others. The extensions feel, look and smell as if it's fake hair. Very much like a synthetic wig you would get for Halloween. It's way too shiny and absolutely does not feel like remy hair. Before changing my color, I used Hidden Crown which is by FAR superior quality to Luxy. As well as Halo Couture. Do not waste your money!!!
Helpful Report
Posted 2 years ago
Hi there, Thank you for sharing your feedback and we're sorry to hear that you feel this way. Please reach out to us at info@luxyhair.com so that we may help you further. It will be our pleasure. Warmly, Luxy Hair Support
Posted 2 years ago
Luxy Hair is rated 4.1 based on 371 reviews