Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.20

4.2 Rating 325 Reviews

77 %

of reviewers recommend Luxy Hair

4.2

Based on 325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

801-206-4781

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Luxy Hair 5 star review on 28th August 2025

3851

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I Love my Luxy Hair. They are way better than Bellami Hair and Luxy has amazing customer service.”

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Posted 2 years ago

Thank you for sharing, Steph! Warmly, Luxy Hair Support

Posted 2 years ago

“I Love my Luxy Hair. They are way better than Bellami Hair and Luxy has amazing customer service.”

Luxy Hair 5 star review on 13th August 2023

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Posted 2 years ago

Hi Stephanie, Thank you for your 5-star review! We’re so glad our customer service team was able to help you. That’s why we’re here! We'd love to see your new look, so be sure to tag us in your photos on Instagram using @luxyhair. Enjoy your Luxies to their fullest. Warmly, Luxy Hair Support

Posted 2 years ago

“Love the color and quality. Very easy to install and you can't tell they're extensions even with my fine hair. I finally get the hair of my dreams!”

Luxy Hair 5 star review on 10th August 2023

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Posted 2 years ago

Gorgeous! Thank you for sharing! Warmly, Luxy Hair Support

Posted 2 years ago

“They always have great customer service and super responsive. I have 4 other sets depending if I want to go lighter or darker and play up my highlights or low lights. Neutral Brown Balayage is such a beautiful shade and matches my hair absolutely perfectly. I have very thin hair so I don’t use all of the clips which makes me feel like I get 2 sets in 1. Thank you Luxy!”

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Posted 2 years ago

Luxy Hair 5 star review on 25th July 2023

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Posted 2 years ago

Wow, thank you for sharing, Sarah! This shade is beautiful on you! We're delighted to hear that you are pleased with the Luxy Hair experience. Please reach out to us at any time - we'd love to hear from you again. Warmly, Luxy Hair Support

Posted 2 years ago

“100% recommend this brand over any extension brand! I’ve had mines for so long and they are like brand new !”

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Posted 2 years ago

Beautiful, Tiffany! Your hair looks gorgeous! Thank you for sharing. Warmly, Luxy Hair Support

Posted 2 years ago

“i love my clip in ponytail”

Luxy Hair 5 star review on 21st July 2023

Helpful Report

Posted 2 years ago

Wow, beautiful, Ryann! Thank you for sharing! Warmly, Luxy Hair Support

Posted 2 years ago

“I love my extensions, the blend is beautiful and I have shoulder/collarbone length hair with some over grown layers. It takes a lil experimenting to blend them and I’m also taking them to a stylist to have them cut to make the blend even better :) They do tangle a bit throughout the day but I just carry a brush with my and oil them after I wear them. Having long hair has boosted my confidence so much, so many people have stopped me to compliment me on my hair since getting my extensions ❤️ I included a picture of my hair without them for reference, also all the hair styles I’ve done with my new hair (braids, ponytails, and just down)”

Luxy Hair 5 star review on 17th July 2023

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Posted 2 years ago

Thank you for sharing your beautiful photo, Bianca! Warmly, Luxy Hair Support

Posted 2 years ago

“Love ❤️ them”

Luxy Hair 5 star review on 16th July 2023

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Posted 2 years ago

Wow, gorgeous hair! Thank you for sharing. Warmly, Luxy Hair Support

Posted 2 years ago

“I'm so happy I found Luxy Hair extensions before my wedding! I have very thin hair and decided to lean into my natural gray a few years ago. I was very disappointed with other silver extensions I tried because they were synthetic and looked and felt fake. Luxy Hair extensions are amazing and matched my natural color perfectly! I am not really into hair and makeup, but after watching the tutorial videos and a few practice sessions, I was able to do my own hair for my wedding day, which saved me a ton of money. Thank you for helping me feel beautiful on my special day!”

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Posted 2 years ago

Hi Keslie, thank you so much for choosing Luxies for your wedding day! Your hair looks stunning, and we're so glad that your set made achieving your dream look that much easier. Congratulations, beautiful! Warmly, Luxy Hair Support

Posted 2 years ago

“Excellent customer service! Always look for recent reviews on any item you purchase. But i can vouch for their clip in ponytails they are bomb!”

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Posted 2 years ago

Wow - thank you for sharing! We're delighted to hear this. Warmly, Luxy Hair Support

Posted 2 years ago

“I really like my dark gray ponytail. The color of the ponytail hair and texture matches my hair very well. I have textured hair, therefore, I blow dry and flatiron my hair when wearing it. The one thing I don't like is the velcro on the part of the ponytail that wraps...it has a tendency to get caught on both the ponytail hair and mine...I suggest a different type of material to ensure that the hair doesn’t break or come out. Overall Luxy’s products and customer service are wonderful!”

Helpful Report

Posted 2 years ago

Thank you for your 5-star review. We're delighted to hear that you are enjoying your set! Warmly, Luxy Hair Support

Posted 2 years ago

“Love the quality and excellent customer service! I’ve been buying these for years and I was never disappointed! Love the shorter version of extension!”

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Posted 2 years ago

“Very helpful and efficient! Friendly customer service! Fast shipping. Thx”

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Posted 2 years ago

“Ordered colour that didn't match. Had to return and request a refund. Helpful customer service. In hope that re-ordering a new colour recommended by customer service team would make a difference.”

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Posted 3 years ago

“Customer service was great.”

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Posted 3 years ago

“I love the quality and the customer service was amazing too. Quick refund for the items that I needed to return and hassle free. They charge $10 for items returned, though.”

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Posted 3 years ago

“Trish in customer service returns was great The hair was beautiful I unfortunately wasn’t able to clip them in not at anyone’s fault but my own Thank you Lucy for letting me try I will see which one my hair stylist uses and may reorder different style thank you”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Incredible experience with this company from start to finish. AMAZING customer service, super fast shipping time, and insane product! I’ve never felt so confident. What an awesome brand! Absolutely recommend. My first pair of extensions. :)”

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Posted 3 years ago

Luxy Hair is rated 4.2 based on 325 reviews