“I purchased an item on their website for 273$, and the next day I saw 493$ charge in addition to the 273$. I tried to reach the company however no one helped. Just bad company and bad service!!! DON'T USE THIS WEBSITE IT'S A BIG SCAM!”
Hi Eliyahu - We are sorry to hear that you were charged higher for your order. A part of our Customer Care has reached out to assist you. Our sincerest apologies for the inconvenience this has caused. Best, Lyst
Hi Candida, I am sorry to hear that you haven't received your order yet. A member of our Customer Care has reached out to help you here. Apologies for the inconvenience here. -Lyst
Hey - thanks for your review & we are sorry to hear that you haven't received the refund for your order. A member of our customer care team has reached out & kindly send a response so we can further assist you with this. - Lyst
Hey Janice, Thanks for your feedback. we're sorry to hear that you haven't received your order from the retailer. A member of our customer care team has reached out to further assist with this. Again, our apologies for the inconvenience - Lyst
“I bought a coat for my wife thru Lyst and the assistance provided by Ruth was brilliant. Great patience. The product and delivery time were all excellent.
First class service.
Thanks, G.Hegarty”
Hey there - Thanks for your feedback. we are glad to hear that Ruth was able to help you with your concern. Customer trust is our priority. Have a fantastic day. Lyst
Hey Muhammed - thanks for your review & we are sorry to hear that you were charged twice for your order. A member of our customer care team has reached out & kindly send a response so we can further assist you with this. - Lyst
“I was very frustrated trying to get a hold of anyone who could tell me where the shirt was that I ordered for my son. I then got a number for LYST and they were very helpful. They gave me a contact number and said they would look into this too.”
Hi there - I'm sorry to hear that the item you are interested in is not available in your size. A member of our Customer Care has reached out to help you here. Have a great day! -Lyst
Hi Fabian - I'm sorry to hear that you haven't received an update regarding your order yet. A member of our Customer Care has reached out to assist you here. Best, Lyst
“I’m trying to return a item that I bought from one of Lyst “Vitkac.com” and I already send 5 email and Lyst keep sending me emails and saying that Vitkac will contact me with my return details but Vitkac never contact me back and Lyst keep ignoring me. I don’t know how to return my item because Vitakc never send me email with my order number details. It is very sad how Lyst is behaving because I’m a client for years and I never had problem before.”
Hello there, I am so sorry for this experience. A member of our Customer Care has been in touch with you now to assist you with this. Again, apologies for the inconvenience this has caused. Best, Lyst
