“The quality of the items are exceptional. The price - unbeatable. The shipping and delivery - fast and not furious!
Will certainly order from Lyst again!”
Hi Frederick, I hope you are well! I can confirm that standard shipping with this particular retailer takes 5 - 8 working days, however, I am pleased to confirm that in this instance your order arrived with you after 2 working days. I'm sorry to hear that your order was not suitable, you can easily return your items to the retailer, and I have emailed you directly with all the information you need to do this. I hope this helps! Best Wishes, Charlotte
“Love your site. Exciting designers, easy navigation on the site and detailed descriptions of the product, fit, etc. First purchase and so far so good!
Thank you”
Hi Elizabeth, I'm so sorry to hear of your disappointment. Please accept my sincere apologies for this error. We have now contacted you by email regarding this matter and we look forward to hearing from you. Have a great day! Charlotte
“Website clean and easy to maneuver. The product I want to purchase is always available. Can' t speak about customer service, because I've never neede to contact them, so that says something about their service upfront. Thanks Lyst!”
“I really like this site because of the huge selection that I can choose from.
I would like the product pictures would have more angles from the main page.”
Hi Jackie, Thank you for your comments. As all returns and exchanges are handled directly by the retailers, we always provide a link to their returns policy on the product page where you will find the relevant information. Please accept my sincere apologies for any confusion. We have now contacted you by email regarding this matter and we look forward to hearing from you. Best wishes, Charlotte
“I ordered on 3/11 and my product still hasn't gotten here and is now quoted via UPS that it won't be here until 3/24. This is awful. I won't do this again as NOWHERE takes this long.”
Hi Jenna, Thank you for your feedback and your recent order with us. I'm sorry to hear that you have not yet received your item, and want to assure you that this is now being investigated with the retailer who shipped it. I have also reached out to you via email to provide you with an update, and look forward to hearing from you! Best wishes, and have a lovely weekend. Charlotte
Hi Tiffany, I'm so sorry to hear of your disappointment. As all returns and exchanges are handled directly by the retailers, we always provide a link to their returns policy on the product page where you will find the relevant information. Please accept my sincere apologies for any confusion. We have now contacted you by email regarding this matter and we look forward to hearing from you. Have a great day! Best wishes, Charlotte
“Love you guys and you are great! Only reason I give you a good star instead of a very good star is the fact that some items are non returnable and non refundable! Buying on the internet is too difficult as is to be stuck with an item that doesn't fit right Even if the item is on sale, because it is an untried item one should have some sort of a recourse!”
“I was very pleased to find that the scarf/stole is exactly the right shade I need and that the quality is excellent. I needed something more luxurious and soft than an ordinary scarf for a wedding.
Communication regarding delivery very good.”
