MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“The best riding kit, speedy delivery. Love love love MAAP, I'm a wee bit addicted”

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Posted 2 years ago

“Easy ordering and quick delivery.”

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Posted 2 years ago

“i order 3 things and 1 wasn´t available after I pay and another was in the wrong size even i remember choosing the correct one. But the vest that fits me, it is a relly good product. i think i just had bad luck in this shopping”

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Posted 2 years ago

“I Love MAAP”

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Posted 2 years ago

Thanks for the love and support, Tristan!

Posted 2 years ago

“I love how responsive MAAP is in relation to my orders. I get them remarkably quickly. If something is the wrong fit, I exchange it without hassle and for free. It’s very motivating to keep enjoying their extremely good products.”

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Posted 2 years ago

Thanks for the review and support, Pamela!

Posted 2 years ago

“Firstly, these bibs shorts are a lovely shade of blue. Pad is firm and seamless which is”

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Posted 2 years ago

“Excellent service as always! Kudos to Maap!”

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Posted 2 years ago

“Quality down bad. Sizing too small.”

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Posted 2 years ago

“Always promt service”

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Posted 2 years ago

“never received the order, package is stuck in Nederland for 3 weeks, I've paid 280€, and I am asked to wait for DPD to admit they've messed up to get a refund... Clearly not what I expected from Maap, lost a very very loyal customer here...”

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Posted 2 years ago

“Products very pleased, ordering process easy selection good. Liked the packaging. Shipping & import duty way to expensive to Canada. Thanks”

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Posted 2 years ago

“Love the fitting and quality of this jersey. The sleeves are just aqesome”

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Posted 2 years ago

“Totally good. But pad in training bib short is not good”

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Posted 2 years ago

“very stylish and allows you to stay comfortable with any riding😃”

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Posted 2 years ago

“The design is cool and the size fits well”

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Posted 2 years ago

“Happy with all the clothing and aftersales support! Always looks good!”

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Posted 2 years ago

Thanks for the review and support, Terry!

Posted 2 years ago

“Great product at a great price on sale and delivered very quickly.”

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Posted 2 years ago

“Love the fast delivery. Headline prices are too high. Training jerseys show way too much sweat 😅”

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Posted 2 years ago

“Purchase was great, love the items I got (fit, colour all good!). Shipping was fast, only complaint would be using DHL. So brutally expensive. Their handling fee, plus duty, plus tax was over the top. It actually turned me off of ordering more (even with the 'free shipping' and credit/strava reward I used). I've ordered cycling apparel from the U.K., Italy, Spain - all shipped with DHL and I have never paid any of these fees. What gives? Is this just an Australian thing? Would love to do more shopping but, probably not going to happen.”

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Posted 2 years ago

“I bought things they brought it to my house. Also my house number was not included and they changed it for me.”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews