MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,924 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Ordering, delivery and first part of return process have been seamless. Shipping to Canada was less than a week which was awesome! Ordered two jerseys and a vest (womens), and unfortunately too small despite falling within the measurement range.”

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Posted 2 years ago

“1 word, Great”

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Posted 2 years ago

Thanks for the review and support, James!

Posted 2 years ago

“Jersey and Bib were really comfortable and shopping experience at MAAP was superb !”

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Posted 2 years ago

Thanks for the lovely feedback and review!

Posted 2 years ago

“Good experience at Maap, good quality product, very friendly sizing for Asia guys (short arms),worth for the price, especially for the sales items and Strava discount activities”

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Posted 2 years ago

Thanks for the review and support, Shawn!

Posted 2 years ago

“Terrific kit, one of my favourites.”

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Posted 2 years ago

This is what we love to hear. Thanks, Jakob!

Posted 2 years ago

“This has been my second purchase. I was very anxious during my first order since I am ordering from Asia. I was delightfully surprised by how fast the shipping was. The quality of the jerseys is also superb. I find it hard to wear my other jerseys now. I wish they had colored arm and leg UV covers.”

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Posted 2 years ago

“Great product, I love the design and I am committed to keep buying MAAP. But I do have issues with durability, my last bib shorts only gave me a few months. I ride a lot, so it could well be normal to wear through bibs this quickly and I have now purchased another pair”

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Posted 2 years ago

“Great experience. Free express shipping, quick and easy login to the website. Checked out with PayPal. Could not have been simpler. Products at my door in 2 business days.”

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Posted 2 years ago

We love to hear this feedback! Thanks for taking the time to share your feedback and do the review!

Posted 2 years ago

“I'm in love with my new gear. It's hard ordering online when you don't know exactly how things will fit but the sizing information was super helpful and accurate. The materials feel great, the fit is fab and the colours are amazing.”

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Posted 2 years ago

We are so happy to hear this, Elsbeth! Thanks for the amazing feedback, we appreciate it!

Posted 2 years ago

“Recently I bought and received Emerge Ultralight Pro Jersey - Grass / XS. The ordering process and delivery were great. However, I am not happy with the jersey because it has a few bulges along the zip area after zipping up.”

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Posted 2 years ago

“I have tried to sign up and make an account so many times I've lost count. Different browsers, different emails. No idea why I can't seem to make a permanent account with you guys.”

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Posted 2 years ago

“Always a pleasure, nothing better than new kit day.”

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Posted 2 years ago

We love to hear it, Todd!

Posted 2 years ago

“Customer service is incredible! Very responsive to emails, understanding to all situations, personable in correspondence and effective in actioning solutions.”

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Posted 2 years ago

We are so happy to hear the MAAP support team took such great care of you! Thanks for taking the time to share your support and feedback, Paul!

Posted 2 years ago

“love the kit love the folks”

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Posted 2 years ago

We love to hear it, Vikki!

Posted 2 years ago

“Fit is true to size, and athletic fit. Two-day shipping to NZ!”

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Posted 2 years ago

Thanks for taking the time to share the feedback, Alexander! Glad you were happy with the shipping time to NZ!

Posted 2 years ago

“Delivered within 1 week of the order and perfect fit. Love it!”

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Posted 2 years ago

We are glad to hear it was the perfect fit! Thanks for the love!

Posted 2 years ago

“Seamless, simple purchase online and my kit arrives in a few days.”

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Posted 2 years ago

Thanks, Stuart!

Posted 2 years ago

“the color is pretty”

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Posted 2 years ago

Thanks, Eunjoo!

Posted 2 years ago

“good quality product, jerseys are nice, but bibs run small”

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Posted 2 years ago

Thanks for the review, Yon! Your feedback is noted!

Posted 2 years ago

“Just received my latest jersey, it's great. It came in a non plastic bag parcel bag(which was great) and arrived quickly.”

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Posted 2 years ago

Thanks for the feedback and support, Allison!

Posted 2 years ago

MAAP is rated 4.6 based on 2,924 reviews