MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,924 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Have bought a few kits from Maap online and each time I forget how bad the shipping is. You cannot claim express postage when in takes a week to prepare the item for shipping. The cycling kits are only worth it if you buy them during a sale otherwise I would advise buying from them. The last item that I struggle to comprehend is how they preach sustainability but are the epitome of fast fashion for cycling.”

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Posted 2 years ago

“Shopping is intuitive, delivery is extremely fast. Products are never disappointing ♥️”

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Posted 2 years ago

“My recent Maap experience was pretty seamless, probably the most seamless yet. Easy online selection of goods ( which were on sale)- and the delivery was super fast”

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Posted 2 years ago

“The jerseys were delivered promptly and the whole process was very easy.”

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Posted 2 years ago

“Great experience.”

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Posted 2 years ago

“Glasses are great swapping lenses is easy”

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Posted 2 years ago

“Quick delivery, nice packaging. Very solid.”

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Posted 2 years ago

Thanks for the review and support! We appreciate it!

Posted 2 years ago

“Purchasing has always been very smooth and delivery is superb fast. Material wise thumbs up, I was never been disappointed before.”

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Posted 2 years ago

Thanks, Rozi! We're so happy to hear you're enjoying your MAAP pieces. We appreciate your support!

Posted 2 years ago

“Site easy to navigate, items shipped promptly and Marche description on site.”

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Posted 2 years ago

“Overall very good. Bibs: great, love them. Run a little small but that’s ok. Gloves: really nice, look forward to colder weather to try them Rain jacket: good quality, but will stitch the cuffs as they seem a bit too loose. Runs v big Overshoes: great, like them, but left bootie ripped first ride on the Velcro near the cleat. Issue??”

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Posted 2 years ago

Thanks for taking the time to do the review, Ian! We can see Ari in our MAAP Support team has helped you with your overshoes. Reply back to her if you need any more help at all.

Posted 2 years ago

“Légères et restent bien en place”

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Posted 2 years ago

“I have good experience with shopping on Maap.”

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Posted 2 years ago

“The customer service is very good. I was not impressed by the quality of the products / finitions considering the price of the articles.”

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Posted 2 years ago

Hi Alix, We're sorry to hear that you had a negative experience with our product. We take all feedback seriously and would like to investigate the issue further. We have reached out to you via email so we can address your concerns with you. Kind regards, Dani, Customer Service Manager, MAAP Support.

Posted 2 years ago

“昨年の秋、ヒルクライムレースにEvade Pro Base LS Jersey 2.0を着用して出場しました。スタート前は寒くて、上っている途中は汗ダク、そして下りは激寒と体感温度の変化が大きい中、Evade Pro Base LS Jersey 2.0はどの場面でも最適な体温を保ってくれて、とても助かりました。”

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Posted 2 years ago

We really love to hear this and how your MAAP Jersey helped you perform at your best in the hillclimb race! Thanks for sharing!

Posted 2 years ago

“Nice price and unbelievable quick delivery. Love MAAP more than I can say. Only tips for new comers, take purchase decision asap if there is your size still available”

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Posted 2 years ago

Thanks for the love and support, Chu! We really appreciate it!

Posted 2 years ago

“Great kit that was well packaged. Received on time. The only thing I will say would be instead of getting a refund for the socks that are not in stock I would have preferred a quick email to choose another pair of socks. All in all I am very happy with my purchase and will continue to shop with Maap in the future.”

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Posted 2 years ago

Thank you for your feedback, Myles. We appreciate your input and will take your comments into consideration as we continue to improve. We're glad you loved the kit!

Posted 2 years ago

“第一次購買maap商品 , 上衣非常好穿 , 舒適服貼且保有肢體的靈活性 , 由於收到的短褲有瑕疵所以並未試穿.”

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Posted 2 years ago

Hi Chen, Thanks for the review and feedback! We are sorry the Bib Shorts were not perfect, we can see Deve has helped get this sorted for you now. Reply back to him if there is anything else at all that we can help you with and we are right here!

Posted 2 years ago

“Maap love🤗”

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Posted 2 years ago

Thanks for the love Cheol-Hee! We really appreciate it!

Posted 2 years ago

“Very happy with the service, ordered on a Sunday and received everything on the Wednesday.”

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Posted 2 years ago

“Order didn't go as planned - twice! But customer service team were very apologetic and supportive.”

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Posted 2 years ago

MAAP is rated 4.6 based on 2,924 reviews