MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,405 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Always great customer service”

Helpful Report

Posted 2 years ago

We are so glad the MAAP Support team took great care of you! Let us know if there is anything else at all we can help you with and the team are right here to assist you. Thanks for your support, Ricard!

Posted 2 years ago

“I bought a pair of cycling gloves. They were a bit more expensive than I wanted to spend but the quality and design is really first class.”

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Posted 2 years ago

Thanks for your review and support, Carl! We will share your feedback about the pricing. We are glad you love the quality and design!

Posted 2 years ago

“Great quality jerseys. fit a touch smaller than expected. Disappointed w paying duty on such a tiny package, but appreciate the brand”

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Posted 2 years ago

“I need colourful design for the safety purposes.”

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Posted 2 years ago

“The best kit no question”

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Posted 2 years ago

Thanks for the support, Jess! We appreciate it!

Posted 2 years ago

“Awesome Kit. Quick delivery 🙌”

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Posted 2 years ago

Thanks for the review and feedback, Ness!

Posted 2 years ago

“Incredible experience as always.”

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Posted 2 years ago

We love to hear this! Thanks, Nik!

Posted 2 years ago

“Quality and fit of the jersey is good, as expected. And shipping is fast to Singapore, I just received my order within a few days...”

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Posted 2 years ago

We love to hear this, Jay!

Posted 2 years ago

“always outstanding clothing and service ;)”

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Posted 2 years ago

We love to hear this, Rowan!

Posted 2 years ago

“Love the new long sleeve thermal 2.0, the fit is better than the first version. Prices are getting a bit steep though...”

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Posted 2 years ago

“As always great gear, fast delivery, and sale price excellent”

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Posted 2 years ago

We love to hear it, Stewart! Thanks for your positive review.

Posted 2 years ago

“I love MAAP’s cycling kit. My orders arrive really fast and I always get timely updates on the status of my orders. The designs are amazing and the quality of the kit is excellent. MAAP is definitely my go-to for purchasing new cycling kit.”

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Posted 2 years ago

Thank you so much for your kind words, Taryn! We're thrilled to hear that you had such a great experience with our product/service. If you need anything in the future, don't hesitate to reach out to us and we are right here to help you!

Posted 2 years ago

“Good quality products and fast delivery.”

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Posted 2 years ago

Thanks, Kenneth! We appreciate the review and support!

Posted 2 years ago

“Delivered on time👍”

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Posted 2 years ago

“Always fast shipping and extremely high quality kit. The only thing I'll wear now on rides.”

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Posted 2 years ago

“Already wore it, already crashed, didn't get any road rash - the mesh sleeves are awesome and took the brunt of the impact. Thanks MAAP!”

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Posted 2 years ago

We are glad you pulled out of the crash ok! If you reach out to the MAAP Support team at info@maap.cc we could help you with a Crash Replacement discount code. Safe riding out there!

Posted 2 years ago

“finally after 3 returns i got a piece of kit that actually fit. size +1 for bottoms and +1 or +2 for tops.”

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Posted 2 years ago

“Very easy to buy and check out product details with amazing tracking system for when it’s delivered - and quickly”

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Posted 2 years ago

Thanks for the review and feedback, Samuel!

Posted 2 years ago

“Fantastic company to deal with. I’ve bought a lot of cycling gear from MAAP. The website is easy to navigate and the descriptions of each item really help determine the item’s attributes. I also read the reviews for more insight as to sizing. The products are shipped using express mail so the wait for your new gear isn’t very long. High-end fabrics combined with modern and practical design.”

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Posted 2 years ago

Thank you so much for your kind words, Andrea! We're thrilled to hear that you had such a great experience with our products. If you need anything in the future, don't hesitate to reach out to us.

Posted 2 years ago

“Hi quality garments, alt_road bibs need 'open' pockets on both sides, not only one and a zip. You have zip pocket on the alt_road jersey, that is enough.”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,405 reviews