MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“It's very nice to get to purchase quality items at a discounted cost. The free shipping is also an added bonus.”

Helpful Report

Posted 2 years ago

Thanks for the review and the feedback, Christopher!

Posted 2 years ago

“Lovely. Wish they came in the recycled paper packaging like Rapha does. The website is also HORRENDOUS for choosing different colors, every time you click one color it reloads the entire page and shuffles the order of the other colors. I just want to be able to click through all the colors, but instead, I have to do mental gymnastics to remember which ones I've clicked on or not.”

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Posted 2 years ago

Thanks for your feedback, Max! We are always on a mission to improve and have shared this with the relevant teams.

Posted 2 years ago

“The Maap store in Europe works very well. Shipments often arrive within a week. The quality of the products is very good. Very good contact with support.”

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Posted 2 years ago

We love to hear this, Michał! Thanks for the review and support!

Posted 2 years ago

“Love love love my new Maap gear. Ordered through the Maap website and found it very user friendly. My gear arrived in a matter of days. This was my first time purchasing Maap but won’t be my last as the quality is so good and I love the colors not as bright and in your face as other leading brands.”

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Posted 2 years ago

Thanks for your feedback and support, Kerrie! Your feedback will be shared so we can keep making things that you love!

Posted 2 years ago

“Easy to use platform, fast delivery and most of all great kit.”

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Posted 2 years ago

“MAAP definitely has a fixed spot in my cycling gear rotation. The experience has been great and the kit is outstanding.”

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Posted 2 years ago

Thanks for the review and feedback, Arthur!

Posted 2 years ago

“Excellent quality products. Fast shipping.”

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Posted 2 years ago

“Only good experience with both store and online 👍 great handling of returns or crash replacements!”

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Posted 2 years ago

“Very fast delivery!”

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Posted 2 years ago

“Customer service is always on the ball and looking towards amicable solutions for us the customer. Always friendly and helpful. MAAP stands by their product quality promises and takes action whenever feedback is give. kudos to the team.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Ashish! We appreciate it! We have shared your kudos with the MAAP Support team! Happy riding out there!

Posted 2 years ago

“Great product, quick delivery”

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Posted 2 years ago

“great fit, it is slightly thicker so not a hot Aussie summer long sleeve jersey. But I rode in it on beautiful winters day: needed a very light jacket in the morning, but as temps rose to 22C, the jersey was fine. I feel that the thicker fabric, this jersey will last a long time, and maybe even offer a bit of protection if you fall (the MAAP alt bibs certainly did when I came a gutsa).”

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Posted 2 years ago

“My order was seamless and arrived within a reasonable time. Definitely will order again.”

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Posted 2 years ago

“I like this brand everyday more”

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Posted 2 years ago

We really love to hear this, Andrea! Thanks for the review and support!

Posted 2 years ago

“Great fit and Quality”

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Posted 2 years ago

“This is my second alt road long sleeve jersey, the quality is second to none as usual! I am 182 cm and 82 kg and size L is a perfect snug race fit. I'm using it in the cool Melbourne mornings and is perfect from about 5 deg C to 15 deg.”

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Posted 2 years ago

“Fantastic attire paired with equally fantastic customer service. The customer service people at MAAP informed me very promptly when there was an error in their inventory count and they refunded one of my ordered items immediately. Superb!”

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Posted 2 years ago

Thanks for your review and feedback, Edmund! We are sorry there was an error and we couldn't send one of your items! We've done a lot of work, improving a new system upgrade recently that should help us ensure that our stock levels are as accurate as they can be. We've shared your feedback with the MAAP Support team and we are so glad they took great care of you!

Posted 2 years ago

“Delivery prompt. Quality product and good value (on sale). Tight fit, so remain skinny if you want to wear Maap.”

Helpful Report

Posted 2 years ago

“very satisfied with the design (it is very detail indeed!), fit, material quality, and color. it is wind proof but breathable at the same time. I can wear it not only when riding, but also running. and, relatively fast delivery. it is a bit difficult to align the zipper, thus sometimes it takes longer time to zip up.”

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Posted 2 years ago

“very very good！！”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews