MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,908 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Unreal service unreal product”

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Posted 2 years ago

Thanks for the top review, Chat! We appreciate your review and support!

Posted 2 years ago

“Incredible product's with an excellent quality”

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Posted 2 years ago

We love to hear this, Fernando! Thanks for the support!

Posted 2 years ago

“Great quality and design. Lost a star because of the high proportion of items not in stock.”

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Posted 2 years ago

“Fast delivery and exceptional jerseys. Breathable and durable fabric.”

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Posted 2 years ago

Thanks for the feedback and review, Michelle! We are so glad to hear that you love your Jerseys!

Posted 2 years ago

“The cycling attrire is world class and you feel world class in it. What is cycling without looking 10/10?”

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Posted 2 years ago

We love this, Daniel! Thanks for the awesome review and support!

Posted 2 years ago

“lately you increased min spending of $500aud to be eligible for free shipping for countries likes singapore. its too high, considering the fact that there is no free returns. i suggest you learn from rapha. just my 2 cents worth”

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Posted 2 years ago

Thank you for your feedback. We appreciate your input and will consider your comments as we continue to improve in the future. If you have any further suggestions or concerns, please don't hesitate to contact us.

Posted 2 years ago

“Great service, experience and product”

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Posted 2 years ago

We love to hear this. Thanks, Luke!

Posted 2 years ago

“Hey, Maap! I was thinking, it would be awesome if you could restock those older jerseys and bibs. Oh, and while you're at it, it'd be great if you could consider lowering the prices a bit. I mean, come on, buying a few sets of bib shorts and jerseys shouldn't cost as much as a whole entry-level bike, right? Just a friendly suggestion!”

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Posted 2 years ago

“Express postage was not fulfilled. Wanted these base layers for TDU rides which I expected to arrive in time, but got them over a week after order placed. I assume the delay was due to resources focussed on TDU. Pop-up was great, well done. Disappointing that I was not able to use a gift voucher there though.”

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Posted 2 years ago

“Top service , prompt delivery, quality product & size chart correct”

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Posted 2 years ago

We are so glad to hear you had a great experience with your latest MAAP order. Thanks for the support, Craig!

Posted 2 years ago

“Super stoked with my latest purchase from Maap. Was slightly worried about the pockets on jerseys as they didn’t feel as tight as my other Maap Jerseys but have had no issue with anything falling out. Website is easy to shop online and quick with the despatching order.”

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Posted 2 years ago

“I really like fabric and unique graphics on the jersey. I weigh 64kilos and muscular in fram and find it difficult to find a jersey to fit! Xlrg is a perfect fit yahhh”

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Posted 2 years ago

“Kit is unreal love it !”

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Posted 2 years ago

“Very happy with quality and look of my jersey and bibs”

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Posted 2 years ago

“Unfortunately it was poor. I was too large for all of your riding clothes (196cm, 110kgs). So had to return my riding jacket. I was unable to this at the store, so had to pay to pay to get stock sent, antoher $20 for auspost. On top of my other postage paid. Costly and ineffective process.”

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Posted 2 years ago

Hi Tom, We are sorry to hear you had a bad experience this time. Our support team will be in touch shortly to help you with this. Kind regards, Dani Wright MAAP Customer Service Manager

Posted 2 years ago

“It would be nice to improve the webpage a bit. Cart view and check out is a bit confusing.”

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Posted 2 years ago

“MAAP products are always a guarantee, they respect the characteristics with which they are offered”

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Posted 2 years ago

Thanks for the awesome review! We appreciate it.

Posted 2 years ago

“Love this brand, looks great and the quality it's just superb!”

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Posted 2 years ago

Thanks for the love Jessie! We appreciate it!

Posted 2 years ago

“Very quick easy and great quality kit”

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Posted 2 years ago

Thanks for the super review, Michael!

Posted 2 years ago

“I've had a fair bit of cycling kit over the past few years. Yes you pay a premium for MAAP, but you get a premium product and premium service. Even better if you can wait for sale time!”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,908 reviews