MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Great as ever, quick delivery, best designs, greatest Bike Stuff ever!”

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Posted 2 years ago

“Very good quality products. Customer support team also is really helpful. Top experience, well done!”

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Posted 2 years ago

Thanks for the support and top review! We appreciate it!

Posted 2 years ago

“Maap to Moja najlepsza marka kolarskiej odzieży ❤️🤝”

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Posted 2 years ago

“Amazing! Even the customer service made my not very common request come true, so thanks :-)”

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Posted 2 years ago

Thanks for the awesome review and feedback, Erika! We've passed on the kudos to the MAAP Support team too!

Posted 2 years ago

“The response was very prompt, friendly and the after service care of the brand is great.”

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Posted 2 years ago

Thanks for the great review and feedback, Lay! We appreciate your support!

Posted 2 years ago

“1 year warranty for faulty goods! I like it !”

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Posted 2 years ago

“I had a $75 voucher from a Strava challenge and it was the perfect time to update my Vest. The sizing is really well defined and this time I went for a snug fit. The ordering process is simple and deliveries are quick. What's not to like when the quality is this good!”

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Posted 2 years ago

We love to hear this, Alan! Thanks for the support and review!

Posted 2 years ago

“I am wondering why I got taxed despite my item is below 10,000 PHP. And also by the way, the sleeves of the item I ordered is too long.”

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Posted 2 years ago

Hello Masao, Thanks for taking the time to share your review. We are sorry that you have not had a good experience. One of our MAAP Support team will reach out to you via email to assist you with a resolution here.

Posted 2 years ago

“I love the Pro Hex LS Jersey, and this Blurred Out style is just so cool. The fit and materials are race-oriented, with relatively high compression and super light material. My only beef with this and some other Maap pieces is that in very hot and humid conditions the materials don't do a great job are drying and they tend to show the wet sweat a lot. For hot and dryier conditions i think these are just perfect.”

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Posted 2 years ago

“Love you guys. Amazing stuff, best in market. Sizes a little to tight, especially bibs. But it’s motivate me get fitter 😅”

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Posted 2 years ago

We love to hear this, Egor! Throwing the love back at you! We'll take on your feedback around sizing too! Thanks for the review!

Posted 2 years ago

“They take care of their customers. Thank you MAAP!”

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Posted 2 years ago

We are glad to hear the MAAP Support team took great care of you! Thank you for the review and feedback, Kimberly! Reach out if there is anything else at all that we can help you with! Best, Dani Customer Service Manager MAAP

Posted 2 years ago

“Always easy to deal with. Kit arrived promptly. Love the range on offer at the moment.”

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Posted 2 years ago

Thanks for the review and feedback, Ryan!

Posted 2 years ago

“all good! as always! :)”

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Posted 2 years ago

“Excellent！”

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Posted 2 years ago

“The bib shorts were like silk. Seriously impressed and I have been a veteran rider for over 20 years.”

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Posted 2 years ago

Thanks, Alexander! We appreciate the review and support! Happy riding out there!

Posted 2 years ago

“Wonderful shopping experience”

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Posted 2 years ago

“Good website. Fast delivery. Excellent product.”

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Posted 2 years ago

Thanks for the review and great feedback, Michael! We appreciate it!

Posted 2 years ago

“I'm a big fan of the maap jersey style myself, but what ultimately made me a big fan was the great after-sales service, even if the email response was slow at times.”

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Posted 2 years ago

“I gave a voucher to a friend but they were unable to use the voucher in the Melbourne store which they found a bit frustrating. Aside from that the cycling clothes are great quality”

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Posted 2 years ago

Thank you for your review and feedback, Julia. We appreciate your input and will take your comments into consideration about being able to use gift cards at the MAAP LaB onboard. You're right, at this stage gift cards can only be used in our online stores. Hopefully, we can make some changes to this in the future! Kind regards, Dani Wright Customer Service Manager MAAP

Posted 2 years ago

“Good and friendly customer service. Great delivery time”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,496 reviews