MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,924 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I was a first time buyer of Maap kit. The online platform was seamless and delivery was prompt. Unfortunately, the jerseys ran smaller than the other 2 brands I normally buy from (also Australian owned). I reached out to ‘returns’ via email explaining the situation and they responded immediately with the steps necessary to get the exchange moving. After mailing them back, the new sizes were back with me within 3 days. Very impressive, will definitely order again in the future!”

Helpful Report

Posted 2 years ago

We love to hear it, Simon! We love to hear that our returns process went super smoothly for you! We really appreciate the feedback around the sizing too, we take your comments into consideration as we continue to improve and help our customers get the right size first time. If you ever need sizing advice don't hesitate to reach out to our Customer Support team who will be able to help with some specialist advice.

Posted 2 years ago

“MAAP is fantastic in their response and have beautiful kit. I had to return/exchange one item and they were so easy to work with. A dream really!”

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Posted 2 years ago

We really love to hear this, Pamela! Thanks for your amazing feedback and support!

Posted 2 years ago

“Prompt reliable service and delivery. Never any fuss, always arrives on time. And quality gear. What more could you ask for?”

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Posted 2 years ago

Thanks for the amazing review and feedback, Philip! We love to hear it!

Posted 2 years ago

“Certainly purchased socks and kit. I am very impressed with quality and comfort. Would recommend to friends for sure. Love the range to choose from as well.”

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Posted 2 years ago

We are so glad you were impressed with your MAAP kit! Thanks for your review and support, Rory!

Posted 2 years ago

“Perfect. Love the colours, size XS in this model is more like XXS”

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Posted 2 years ago

So glad you're loving our colours! We really appreciate your feedback around the sizing, we will make sure we use it to review our sizing information in the future. Thanks Paulina!

Posted 2 years ago

“Maap jerseys are my absolute favorite to wear when riding. It's maap jersey or none at all”

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Posted 2 years ago

We really love to hear it, Noelle! Thanks for your support!

Posted 2 years ago

“The bib and jersey are very suitable for me. The long sleeve of air permeability is amazing. By the way, i love the color in MAAP which always surprised me.”

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Posted 2 years ago

We are so grateful for your awesome feedback Hsu! We will work on continuing to design kit that you love! Thanks for your feedback and support!

Posted 2 years ago

“Thank you for giving me a credit for a faulty bib. I buy Maap cycling wear because I think it's a great product.”

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Posted 2 years ago

Thanks for your review and support, Trevor!

Posted 2 years ago

“Very gooooood”

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Posted 2 years ago

“Products in stock, quick delivery, easy to navigate website”

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Posted 2 years ago

Thanks for the review and support, Anna!

Posted 2 years ago

“The prices are kind of absurd sometimes but you get what you pay for and the quality of their kit is pretty outstanding”

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Posted 2 years ago

Thanks for the review and support, Joshua! We are glad you love the quality of your MAAP kit!

Posted 2 years ago

“Product arrived intact. High quality kit and the fit is accurate.”

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Posted 2 years ago

Thanks for the review and support, Geoff!

Posted 2 years ago

“I love the Alt jersey. The fit is perfect, fabric is soft and comfortable and ideal for tropical weather.”

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Posted 2 years ago

We appreciate the review and support, Sol! We are so glad to see you love your Alt Road Jersey!

Posted 2 years ago

“Frictionless transactions and ux experience was amazing. Loving the jerseys on long rides 😍”

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Posted 2 years ago

We really love to hear this! Thanks for your review and love!

Posted 2 years ago

“The product fits well and is comfortable.”

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Posted 2 years ago

Thanks for the review and feedback, Jo!

Posted 2 years ago

“I’m very satisfied But the jersey hem lenght is a bit long if it 1-2 inch shorter will be perfect!!!”

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Posted 2 years ago

“I needed to swap over some kit that was mistakenly purchased in the wrong size and found the whole process very simple to follow and smooth. I especially liked that I did not have to pay postage for the return.”

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Posted 2 years ago

Thanks for the review and support Joel! We are so glad to hear you found our returns process easy to use and smooth!

Posted 2 years ago

“Kit is comfortable and fits really well. I’m a massive fan of the race fit style jerseys.”

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Posted 2 years ago

Thanks for the support and review, Vanessa!

Posted 2 years ago

“The jersey and bib shorts are very comfortable. I look great and feel fast wearing it. :)”

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Posted 2 years ago

Love to hear this, Michael!

Posted 2 years ago

“Had one of the jersey damage during washing process. I had emailed MAAP about the issue and was resolved by the team member within 2 days.”

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Posted 2 years ago

MAAP is rated 4.6 based on 2,924 reviews