MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,924 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The kit is great and so was the service”

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Posted 2 years ago

Great to hear James!

Posted 2 years ago

“Prefect! No issues”

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Posted 2 years ago

Thanks for the 5-star review!

Posted 2 years ago

“Quality on point!”

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Posted 2 years ago

We love to hear it, Mark!

Posted 2 years ago

“It was such a wonderful experience in the lab, being surprised by the coffee offer was nice. It made it easy to spend the money :) It reminds me of what Rapha used to be, so never change maap!”

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Posted 2 years ago

Thanks for the review and support! Hopefully we will see you back at the LaB soon Steven!

Posted 2 years ago

“Delivery was quicker than I expected, and the kit (bib shorts, specifically) is great.”

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Posted 2 years ago

Thanks for the review and support!

Posted 2 years ago

“Just recently started using MAAP Kits and I love the material and sizing. Designs are also good (based on my liking). Color availability also good to mix and match the Kits.”

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Posted 2 years ago

Welcome to MAAP Emmanuel! We are so glad you love the material and sizing! So many nice compliments, we appreciate it Emmanuel!

Posted 2 years ago

“Awesome service and great products. Garment is so comfortable I don’t really want to wear anything else”

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Posted 2 years ago

Thanks for the awesome review, Darron! We appreciate the support!

Posted 2 years ago

“Returns process is unbelievably good. Thanks maap light years ahead of the game.”

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Posted 2 years ago

We love to hear it, Jarrod! Thanks for the support!

Posted 2 years ago

“Fast service, responds in a timely manner. Had some concerns with tax due to incorrect invoice amount during sale period but Customer Service was very helpful and was able to resolve the concern quickly.”

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Posted 2 years ago

Thanks for the review! We are so glad the MAAP support team were quick to resolve your problem!

Posted 2 years ago

“Love the team at the MAAP lab. Clara is always a pleasure to deal with and her product knowledge like the products themselves are second to none.”

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Posted 2 years ago

Thanks for the love and review, Andrew! We love to hear it! Hopefully we'll see you back at the LaB soon!

Posted 2 years ago

“Great product and colours. Order was quickly dispatched and received.”

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Posted 2 years ago

We appreciate the review! Thanks for the 5 stars!

Posted 2 years ago

“Great quality products. Always arrived as expected.”

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Posted 2 years ago

“Garment feels very high quality. XXL fit is a tight “pro” fit. I’m 192cm and 93kg and I wouldn’t want it any tighter. Delivery was prompt, all in all very happy”

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Posted 2 years ago

We're glad your happy, thanks for the review!

Posted 2 years ago

“I’m currently enjoying the Trace Pro long sleeve jersey and the training Bibs .”

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Posted 2 years ago

Thanks for the review and support, Sam!

Posted 2 years ago

“Maap is always spot on but whenever I’ve needed help the customer service has been flawless”

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Posted 2 years ago

Thanks, Cameron! We're so happy to hear that the MAAP Support team take great care of you! We appreciate your kindness and feedback!

Posted 2 years ago

“excellent products and service”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

Thanks for the review Madison!

Posted 2 years ago

“All's good. Quick delivery, good fabric, nice designs”

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Posted 2 years ago

Thanks for your feedback Alvin!

Posted 2 years ago

“Best cycling kit around! Love the styles and colors! You’ll never regret having these!”

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Posted 2 years ago

We love reading this! Thanks Mike!

Posted 2 years ago

“I bought the Draft Team Jacket and after a few uses the seams started to break and the quality is not as good as it used to be.”

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Posted 2 years ago

Thanks for taking the time to do the review, Wen! We are sorry that it has not been perfect.! Ari in our Customer Support team will be reaching out to you to help you with this shortly.

Posted 2 years ago

MAAP is rated 4.6 based on 2,924 reviews