MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Renk muhteşem, kalite zaten tartışılmaz.”

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Posted 2 years ago

“Fita perfectly, very light, easy to pack in the pockets”

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Posted 2 years ago

“Exceptional products. Exceptional customer service.”

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Posted 2 years ago

“- takes time to learnt if the item available or out of stock - some items are not as described - sizing for the same type/model t-shirt might be different (depends on the color?) - the socks were great”

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Posted 2 years ago

“first time ordering and wearing maap kit. Kit feels good and fits well although bit confusing trying to get size right, would help if there were different size models on the website showing there measurements for all sizes available from XS to XL On the delivery side i think this could be greatly improved. When i order kit for Q36.5 it arrives with a handwritten thankyou card, a voucher to use on future purchases or to give to a family member or friend? it also comes with a booklet giving some history of the company and care instructions. I also wonder why no kit companies inc a gift of something like a kit washbag which can be purchased in bulk for around $2 and inc the company logo, especially when i am spending $700+ and likely to be alot more in future. Hope this helps, thanks mark davidson”

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Posted 2 years ago

Thanks for all of your feedback, Mark! We are always on a mission to improve and have shared this with the relevant teams. We appreciate you taking the time to share this with us!

Posted 2 years ago

“Products are good, comfy to wear, for long rides and delivery is timely!”

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Posted 2 years ago

Thanks for the review and support, Dominick!

Posted 2 years ago

“Excellant products and comfy fit - Top is XL but although fits well on the body the sleeves are a bit loose and long”

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Posted 2 years ago

“I liked the design, so I usually liked MAAP, but it was really good that they provided vouchers for clothes damaged in an accident while riding a bicycle, and coupons were provided instead of clothes damaged during use. I will continue to use MAAP in the future.”

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Posted 2 years ago

Thanks for the kind review and feedback, Jongsu!

Posted 2 years ago

“Beautifully made products. Nice design, and top quality bib and jersey. I love my bib and my 2 jerseys.”

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Posted 2 years ago

Thanks, James! We appreciate it!

Posted 2 years ago

“Excellent fit and quality of the long- and shortsleeve jerseys i’ve bought.”

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Posted 2 years ago

“Delivery is nice and quick. Wildly expensive at £10 if you spend under £100 though, missed out in an additional base layer sale as a result.”

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Posted 2 years ago

“Rapid delivery and great products.”

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Posted 2 years ago

“I unfortunately had a bicycle accident so I had ripped my MAAP Jersey, the team made it very easy to get in contact with about a crash replacement jersey. The code was emailed to me within 48 hours and had already ordered the new jersey that week :) Brilliant service from the team”

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Posted 2 years ago

Thanks for the review and feedback, Thomas! We hope you're on the mend and back out on the road soon!

Posted 2 years ago

“Excellent quality!”

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Posted 2 years ago

“Great service, high quality cycling kits, great fit and I really like the designs.”

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Posted 2 years ago

“So mint, customer service in-store and online was top-notch. Telling all the homies to buy MAAP”

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Posted 2 years ago

Thanks, Rene! We are so glad the team have taken care of you. Hopefully we will see you at the LaB again soon!

Posted 2 years ago

“Best cycling brand in the world.”

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Posted 2 years ago

“Love the MAAP gear but wish there was a club of some sort that gave discounts for return buyers, I must’ve spent a few thousand with you now, would love some reward for that!”

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Posted 2 years ago

“Website and ordering was simple, postage was super quick and the products are awesome. The pro jersey is fantastic but I sized up from M to L which is a perfect fit for me as a slightly thinker older gent around the middle. Amazing quality. Tights with a zipper are so nice to take off easily after a hard ride without fumbling around.”

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Posted 2 years ago

Thanks for the awesome review and feedback, Brendan!

Posted 2 years ago

“MAAP is an easy favorite. Love the fit, performance and look of almost everything I try. Makes me all the more excited to get out and ride. Customer service is responsive and helpful. Only gripe is I wish shipping within the US was faster.”

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Posted 2 years ago

Thanks for the awesome review and feedback, Jessica! We really loved to hear this! We will share your feedback on the shipping with the relevant teams so we can try and improve for the future too.

Posted 2 years ago

MAAP is rated 4.6 based on 3,496 reviews