MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“The website is superb, very reliable, also the delivery is fast even though I am from the Philippines it was fast and well packed. Kudos to that. Hoping I can buy more, if my budget permits 😜. Thank you!”

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Posted 2 years ago

Thanks for the support and kudos, Billy! Thanks for taking MAAP out on the road in the Philippines!

Posted 2 years ago

“Fault in the jacket and poor service in terms of replies to my service query. Also surprised full refund not offered on faulty item that can’t be replaced like for like.”

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Posted 2 years ago

“Great Socks.”

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Posted 2 years ago

“After taking several weeks to be delivered- the Jersey is too small. I’ve sent it back only to be told I have to purchase something else as you won’t refund. Now have to wait for the jersey to be returned and a credit given so I can get another jersey which by the time I receive it - I will no longer need it. Ridiculous. I won’t buy from Maap again and will tell other rider of my experience.”

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Posted 2 years ago

“非常好的体验，希望在中国北京，能有专卖店”

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Posted 2 years ago

“Quality and Value”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Awesome service”

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Posted 2 years ago

Thanks for the review and support, Alexander!

Posted 2 years ago

“Very good”

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Posted 2 years ago

“MAAP, The Best!”

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Posted 2 years ago

“Delivery process ever so smooth”

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Posted 2 years ago

“Great service. Great quality products. Overall great experience.”

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Posted 2 years ago

Thanks, Ben!

Posted 2 years ago

“MAAP for me is unparalleled in terms of design, construction and comfort. They also have the best customer service, always willing to help and go above and beyond to ensure we are taken care of.”

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Posted 2 years ago

Thanks for the feedback and review Kyle! We love to hear this! Our Customer Support team just said a big thanks for the kind review!

Posted 2 years ago

“I'm always a fan of Maap. but this round the jersey seems like having some size difference, it seems bigger than in the past.”

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Posted 2 years ago

Hi Benny, Thanks for being a fan of MAAP! Thanks for the feedback on the product, we will share it with our product team to consider for the future.

Posted 2 years ago

“I love the fit of my MAAP kits! So far the quality has been great with no issues. I really like their simple designs and color palettes.”

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Posted 2 years ago

We love to hear this! Thanks for the love!

Posted 2 years ago

“Very prompt fulfilment and delivery. Had the item within 3 days. Thanks!”

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Posted 2 years ago

“The best I have tried so far.”

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Posted 2 years ago

“I had a tear in the shoulder strap in a long pair of winter knicks. MAAP were very quick to respond, and gave me a credit for a new pair. I can't fault their service.”

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Posted 2 years ago

“Long time to delivery, women's small gloves oversized, not useable, no way to guage accuracy of size prior to taking a guess on size description and actual likelihood that they will fit.v”

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Posted 2 years ago

“Very good, quality fabrics, fast shipping”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews