MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Slick online / delivery process and excellent products - the same experience I've had with MAAP for almost 10 years.”

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Posted 2 years ago

Thanks for being a part of MAAP over the past decade, James! We appreciate your support!

Posted 2 years ago

“Maap is without a doubt my favourite cycling brand.”

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Posted 2 years ago

We love to hear this, Louis! Thanks for the review and support!

Posted 2 years ago

“Prompt shipping and a great well fitting product. Little expensive but it’s top notch so you’re paying for the quality which is worth it.”

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Posted 2 years ago

“Structured catalogue making the selection process become more effortless. The easy and hassle-free checkout process is a plus point.”

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Posted 2 years ago

“Super nice colors and design. Size is as described. Simply love it. Looking and feeling fast :)”

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Posted 2 years ago

We love to hear this, Maria! Thanks for the feedback and support!

Posted 2 years ago

“Great website to navigate and shop from and items are delivered extremely fast.”

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Posted 2 years ago

“very very pleased”

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Posted 2 years ago

Thanks for the review and feedback, Darren!

Posted 2 years ago

“It's very nice to get to purchase quality items at a discounted cost. The free shipping is also an added bonus.”

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Posted 2 years ago

Thanks for the review and the feedback, Christopher!

Posted 2 years ago

“Lovely. Wish they came in the recycled paper packaging like Rapha does. The website is also HORRENDOUS for choosing different colors, every time you click one color it reloads the entire page and shuffles the order of the other colors. I just want to be able to click through all the colors, but instead, I have to do mental gymnastics to remember which ones I've clicked on or not.”

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Posted 2 years ago

Thanks for your feedback, Max! We are always on a mission to improve and have shared this with the relevant teams.

Posted 2 years ago

“The Maap store in Europe works very well. Shipments often arrive within a week. The quality of the products is very good. Very good contact with support.”

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Posted 2 years ago

We love to hear this, Michał! Thanks for the review and support!

Posted 2 years ago

“Love love love my new Maap gear. Ordered through the Maap website and found it very user friendly. My gear arrived in a matter of days. This was my first time purchasing Maap but won’t be my last as the quality is so good and I love the colors not as bright and in your face as other leading brands.”

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Posted 2 years ago

Thanks for your feedback and support, Kerrie! Your feedback will be shared so we can keep making things that you love!

Posted 2 years ago

“Easy to use platform, fast delivery and most of all great kit.”

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Posted 2 years ago

“MAAP definitely has a fixed spot in my cycling gear rotation. The experience has been great and the kit is outstanding.”

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Posted 2 years ago

Thanks for the review and feedback, Arthur!

Posted 2 years ago

“Excellent quality products. Fast shipping.”

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Posted 2 years ago

“Only good experience with both store and online 👍 great handling of returns or crash replacements!”

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Posted 2 years ago

“Very fast delivery!”

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Posted 2 years ago

“Customer service is always on the ball and looking towards amicable solutions for us the customer. Always friendly and helpful. MAAP stands by their product quality promises and takes action whenever feedback is give. kudos to the team.”

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Posted 2 years ago

Thanks for the review and feedback, Ashish! We appreciate it! We have shared your kudos with the MAAP Support team! Happy riding out there!

Posted 2 years ago

“Great product, quick delivery”

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Posted 2 years ago

“great fit, it is slightly thicker so not a hot Aussie summer long sleeve jersey. But I rode in it on beautiful winters day: needed a very light jacket in the morning, but as temps rose to 22C, the jersey was fine. I feel that the thicker fabric, this jersey will last a long time, and maybe even offer a bit of protection if you fall (the MAAP alt bibs certainly did when I came a gutsa).”

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Posted 2 years ago

“My order was seamless and arrived within a reasonable time. Definitely will order again.”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,496 reviews