MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,924 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Alt_Road Gloves - the best gravel road gloves.”

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Posted 2 years ago

“My first MAAP cycling clothes are great. Colors are lovely and fitting are good except that sleeves are a bit too long. Keep the good price and good design! Also DHL express is fast and efficient. Thanks.”

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Posted 2 years ago

“Very helpful staff. Never had my size in store, but was suggested to order online. Arrived 3 days later. Perfect.”

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Posted 2 years ago

“I discovered MAAP with a very simple goal in mind- I need an upgrade on my cycling kit (powerband, hahaha), w/c I thought is purely aesthetic. But when I read the ETHOS behind this brand, I was impressed at how advanced and dedicated this company is. Most of all, the end product is a work of art. Its a feast for my senses.”

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Posted 2 years ago

We loved reading your review! Thanks for your support and feedback, we really appreciate it!

Posted 2 years ago

“First time buying from MAAP recently, and the experience was good - fast shipment. However was disappointed with one of the shirts as the zipper doesn't function properly. It is still usable but expected better quality for the price. The other jersey is perfectly good.”

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Posted 2 years ago

Thanks for your support and feedback. We are very sorry to see you're having a problem with the zipper, Tom! The MAAP Support team will be in touch with you to help you out with this!

Posted 2 years ago

“Love the quality and cutting”

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Posted 2 years ago

Thanks for the great review!

Posted 2 years ago

“Great kit: fits well and looks stylish . . always a pleasure to wear and be seen in. Happy that MAAP do a sale as I find some garment prices way beyond my reach. So it's great to be able to wear MAAP at a more affordable price point. Icing on the cake is that it's an Australian company recognised worldwide.”

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Posted 2 years ago

Thanks for the feedback and review Paul! We are glad that you love wearing your MAAP kit!!

Posted 2 years ago

“Great website and easy to navigate, especially the express checkout and your products are top shelf.”

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Posted 2 years ago

Thanks so much, Michael!

Posted 2 years ago

“Nice quality. Nice color.”

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Posted 2 years ago

Thanks for the review, Yi- Hsuan!

Posted 2 years ago

“Delighted that my purchase arrived earlier than expected. Happy with the quality of my purchases. The bib shorts were super comfy!”

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Posted 2 years ago

Thanks for the review and support Lisa!

Posted 2 years ago

“Hard to order online as the sizes are very small. Spoke to two other friends and they found the sizing on the small size also. I returned twice and had a very good experience - ease of return, speed of return, etc.”

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Posted 2 years ago

Hi Liam, Thanks for your review and feedback. Sorry that it took a couple of tries to get the perfect fit! We are glad that you had a good experience with our returns process. Your feedback on sizing is noted and will be with the team. Thanks for your support, Liam.

Posted 2 years ago

“Great products by local cyclists!”

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Posted 2 years ago

Thanks for the feedback and support, Robert!

Posted 2 years ago

“Easy to navigate and use website, straight forward and very very quick shipping”

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Posted 2 years ago

Thanks for he review and feedback, Zachary!

Posted 2 years ago

“Unbelievable designs, material and durability. Would never touch any other brand! Would love to work with MAAP more”

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Posted 2 years ago

We love to hear it, Oliver! Thanks for the review and support! All of our available roles are on our careers page, keep posted: https://maap.cc/pages/careers The MAAP team are all pretty huge fans of our kit too so you would fit in well at our HQ!

Posted 2 years ago

“Have received nothing but awesome customer service and assistance from the Maap team. Any issue has been met with a prompt solution, happy to invest in a company that looks after their customers.”

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Posted 2 years ago

We love to hear that we have taken great care of you! Thanks so much for your feedback and support, we appreciate it!

Posted 2 years ago

“Items came extremely quick after purchasing. Very seamless. Can't complain.”

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Posted 2 years ago

Thanks Sam!

Posted 2 years ago

“Maap has good qualities and nice designs. I have several cycling clothes brand ASOS and korean brands. Maap is high quality design. I sad. But winter things don’t give enough warm for me. I am feeling more cold than others though. I hope Maap release new winter items as asos like. Asos winter items so good but design is very low.”

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Posted 2 years ago

Thanks so much for taking the time to share your feedback Sukwo! Thank you for your feedback on our designs and quality, we are really glad to hear that! We are sorry to hear you're not keeping warm enough out on the road though! We recommend reaching out and having a chat with one of our product specialists in our Customer Support team for help to see if we can keep you warmer out on the road! You can reach them at info@maap.cc . We will share your feedback with our production team too so it can be considered for future designs. Thanks again Sukwo!

Posted 2 years ago

“Quality product.”

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Posted 2 years ago

Thanks for the support and review Todd! We appreciate it!

Posted 2 years ago

“ordered some kit and received a high quality product with fast shipping”

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Posted 2 years ago

Thanks for the review and support. We appreciate it!

Posted 2 years ago

“This might have to do with the courier. I have not yet received my parcel. It initially did not deliver because the address was "faulty" even though I have been using the same one for everything. The address is correct. Ever since I have been unable to track the parcel and have had no news about it whatsoever. Hope to get my expensive jacket soon or to be reimbursed.”

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Posted 2 years ago

MAAP is rated 4.6 based on 2,924 reviews