MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,671 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Initially was disappointed that the free international shipping was not automatically included in my order that met the required criteria; however it was later rectified after chat enquiry. Products were received in short order and were as advertised. Very happy with the quality of the shoes and jersey. My only reservations for future referrals and orders are the extra duties that I had to pay to clear customs.”

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Posted 8 months ago

“Even though Canada Post was on srtike the day after my order was shipped, its till arrived in one piece. the new jersey is getting better and better with eache new iteration. Rear pockets are easier access and fit is spot on. I am looking forward to trying it in the Thai sun and heat in Jan.”

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Posted 8 months ago

“Good brand to me .i love it.”

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Posted 8 months ago

“Love all my Maap kits even after my first order was not the right size everything came quickly !”

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Posted 8 months ago

“Extremely helpful and very relaxed and easy.”

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Posted 8 months ago

“Great Quality, lovely designs. womens bibs are mtf friendly in my experience.”

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Posted 8 months ago

“Nice cool store in great atmosphere. You must have seen. The colours of the jerseys are unfortunately not mine - I like strong colours - und the sleeve lenght was to long. So I bought a cap, which fits very well.”

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Posted 8 months ago

“Great product. Very comfy for long distance ride”

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Posted 8 months ago

“MAAP quality is brilliant, super light weight and breathable fabrics. Love the alt road range, especially the new Alt Road mesh tee. First outing in 31c it work magnificently. Prefer the previous gen alt road shorts, but the new one are still in my top 3 over shorts. Love MAAP.”

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Posted 8 months ago

“responsive delivery times and always quality product. love it”

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Posted 8 months ago

“Great quality and design !”

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Posted 8 months ago

“Orderd a complete Summer Kit & it arrived super quick ! Awesome quality & super stylish !!! Love the fit & feel of the fabric !!!”

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Posted 8 months ago

“Simply love MAAP stuff: best in class bibs, jerseys and recently purchased a jacket which is amazing Support from MAAP team always spot-on and I like to think MAAP fulfilled my request to have longer bib short…for me, those bibs are simply perfect”

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Posted 8 months ago

“It is very good”

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Posted 8 months ago

“Gloves works great. Great grip Shock absorber works well too. The pad have precise size so still have good feeling when hold the handlebar but still make bumpy road less fatigue”

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Posted 8 months ago

“Good stuff all”

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Posted 8 months ago

“Great service provided in store although the products I wanted were only available online. Wanted to check sizing and staff were very helpful to provide same product in different colour which could try. Felt bad that I then jumped online to make the purchase and their efforts to help with the sale wouldn’t be evident”

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Posted 8 months ago

“Not incredibly great - feeling a disappointed in the quality of the jersey I bought with the bottom of the fabric near the zap coming undone after a couple of wears. Some staff are also a bit standoffish/rude at times.”

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Posted 8 months ago

“Staff at the MAAP LAB in Melbourne are always friendly and helpful”

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Posted 8 months ago

“No direct shipping to Ukraine. I need to return an item now, but it costs extra money. Shipping intermediate service from Europe to Ukraine costs extra money and extra time. Slow support. Mostly good products though, but pricey. Strava discount codes expire too quick, can't use them on many items this year for some reason. Terms are not buyer friendly. Return process is frustrating and not very clear, too much time spent on this.”

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Posted 8 months ago

MAAP is rated 4.6 based on 3,671 reviews