MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,494 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Best customer service in the southern hemisphere”

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Posted 10 months ago

“I really enjoy the comfort that MAAP apparel brings. I hope to see more casual riding T-shirts or shorts with pockets and functional features—especially for urban commuting. If possible, it’d be great to have more stylish cuts and design elements too.”

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Posted 10 months ago

“Good sales andeasy website to navigate. super quick despatch with good comms”

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Posted 10 months ago

“It has always been a pleasure experience buying from Maap.”

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Posted 10 months ago

“Sehr angenehm zu tragen und ein tolles Design.”

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Posted 10 months ago

“Always a pleasure ordering from MAAP. Items are well packed, delivered quickly, and everything I have purchased thus far has fit perfectly and the quality is good. The thing I've found though, is not to delay if you see an item you want and it's in your size. If you hesitate, you've blown it. Act quick. Next time you look, it will have sold out!”

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Posted 10 months ago

“Lamentablemente al seleccionar Pro bib 2.0, me equivoqué en la talla y la badana es muy delgada.”

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Posted 10 months ago

Hi Germán, Thanks for taking the thanks for taking the time to let us know about your experience with the pro bib 2.0. You can exchange if the size isn't right, just head to our return portal here: https://returnseu.maap.cc/#/ Hola Germán, Gracias por tomarte el tiempo de contarnos tu experiencia con el pro bib 2.0. Puedes cambiar si el tamaño no es el correcto, solo dirígete a nuestro portal de devoluciones aquí: https://returnseu.maap.cc/#/

Posted 10 months ago

“Customer service is great. Had a quality issue on one item in my order and was resolved in a timely manner. Only gave a 4 stars as their online form needs to be updated as the instructions are out of date but customer service did provide some guidance on what to do via email.”

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Posted 10 months ago

“Release more mesh long sleeves. Fat boy here and in 90% of your kit I look like a bunnings sausage when the skin shrinks and the meat pokes out the ends. Understand tailoring to the XXL may not exactly be the brand’s aspiration but it would be nice to buy some nice riding kit that makes me feel as good as the product looks on rack.”

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Posted 10 months ago

“So we’ve had some unusually cool weather on the GC, thank god I invested in my MAAP thermals!! They have been awesome, cannot recommend them highly enough! So soft & comfy!! Even had a friend spill coffee all over them last week, no problem, just wiped straight off, so can vouch for that ‘external coating’ too!! Also got the Thermal Gloves, so happy with both!”

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Posted 10 months ago

“My interaction was through the MAAP website and using it was very easy and intuitive. I found the items I was interested in and importantly the information on and product description was clear along with sizing guides. Importantly, you're reassured that if you discover you have misordered the matter can be easily resolved.”

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Posted 10 months ago

“Prices are rediculus compared to just 3 years ago...and quality is not better...”

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Posted 10 months ago

“Repeat customer great product service and easy to return undersized garments.”

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Posted 10 months ago

“I purchased a jersey which was a bit tight based on a different cut to what I was used to. The return process and exchange was easy to use and hassle free.”

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Posted 10 months ago

“Excellent quality kit - good temperature ratings too that you can really trust. No complaints and we'll worth the money.”

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Posted 10 months ago

“I'm loving your products. I have purchased a mix of winter and summer grade tops and pants. All of which I'm extremely happy with.”

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Posted 10 months ago

“great customer service and friendly staff when in store and online assistance.”

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Posted 10 months ago

“Excellent customer service. Products great quality and true to size.”

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Posted 10 months ago

“Always great quality products!”

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Posted 10 months ago

“Would happily give MAAP 5 stars but the £10 postage if you spend under a certain limit really annoyes me. Products are always great!”

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Posted 10 months ago

MAAP is rated 4.6 based on 3,494 reviews