MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,647 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and everything to spec. Products are great and as advertised.”

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Posted 9 months ago

“Love everything about them, had a fault with my initial pair of bibs, they sorted it out so fast and sent me a new pair. Thank you!”

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Posted 9 months ago

“Can we come out with winter long sleeve jersey that's not mostly a block colour please? Maybe the Purple Ash/Aqua Green LPW Pro Air LS Jersey 2.0 in a thermal option. All the Winter range is pretty nice but mostly comes in one overall colour with a bit of graphic. The limited edition ranges like the MAAP X Bleach Werks in a thermal option would be sick. Also, maybe MAAP could have a few more Mediums made in those first runs.”

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Posted 9 months ago

“Would be nice to create an account with password rather than link to email. Overall ordering was simple and sizing guide helped.”

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Posted 9 months ago

“Ordering was easy. The tax added by the courier DHL was expected, but the duty was excessive. Also, if you are from Canada retuns are basically not an option as it will be a huge process to get back duty. Bibs and jersey are great quality but still relatively expensive. If ordering from Canada I would stick with Assos or Rapha.”

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Posted 9 months ago

“In store (Collingwood) very helpful service. Didn’t mind me trying on and ordering online for item not in store.”

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Posted 9 months ago

“The quality of the service and products is great, but it looks like the product sizes are smaller than before.”

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Posted 10 months ago

“All items looked, fitted and preformed above expectations. Couldn’t be happier”

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Posted 10 months ago

“Unrealllll”

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Posted 10 months ago

“Good quality and sizing as described on web.”

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Posted 10 months ago

“It's a great winter jacket, except the rear pockets are too high, making it nearly impossible to get items out of when riding. The delivery was super fast, only taking two days to arrive.”

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Posted 10 months ago

“I had an issue with a new pair of bib shorts, and Ciara from the support team was incredibly helpful. I am very happy with the service I received.”

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Posted 10 months ago

“Greetings from the Philippines! Visited MAAP store in Melbourne during our recent Australia holiday. Very accommodating and knowledgeable staff! MAAP is our favorite cycling wear!”

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Posted 10 months ago

“Very quick delivery!”

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Posted 10 months ago

“i recieved my products in good time BUT can not get a refund/exchange completed via the links/website and not a response from the email linked to the page.”

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Posted 10 months ago

“Delivery is very timely.”

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Posted 10 months ago

“No answer from the service mail. Has been better before.”

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Posted 10 months ago

“Fast.Great Fit.Easy to order.Great looking kits”

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Posted 10 months ago

“This jersey ran much smaller than other Medium sized MAAP jerseys. Worst is that MAAP never refunded me or issued a store credit for this purchase and it’s been complete radio silence after numerous emails. As a long time MAAP customer, I’m baffled by this and would avoid shopping with this brand again.”

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Posted 10 months ago

“Best bib short ever.”

Helpful Report

Posted 10 months ago

MAAP is rated 4.7 based on 2,647 reviews