MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,829 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a long fan of MAAP but recently I think it has lost it's way. I went to the flagship store in Melbourne and was treated like rubbish by the staff. I asked about a winter top and the guy laughed and said he had nothing that would fit me. He hardly even looked up. Previously the service was amazing and in other stores i.e. Singapore, the guys have been incredible. Secondly, the sizing of your kits is just insane. It's so small, especially the jerseys. I get you cater for pros, but even my tiny mates are wearing 2XL's. Let's be a little real here. I cannot question the quality of your nicks or t's, but just wish you'd ditch the dude with the attitude and be a bit real with sizing. I'm not the only one saying this and I've read articles about it as well”

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Posted 8 months ago

“Happy with the Black Friday sale. The free shipping threshold seems too steep - should be over $100.”

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Posted 8 months ago

“Went to the new Sydney store on Oxford Str. Very friendly and helpful staff & great layout (exspecially the Jayco Giant bike).”

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Posted 8 months ago

“I love MAAP products. The design is sleek, comfortable and lightweight. Modern colours that enable us to choose something that doesn’t look like Barbie or a bloke. Wish there was more variety for big boobs, though. I am a traditional Barbie shape and your sizes seem to assume all women cyclists are neat packages. Even your urban and off road gera is a bit tight in the chest department. Fabulous range for bottoms tho. You have absolutely nailed that.”

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Posted 8 months ago

“Always nice product and quality is awesome, the only things is bad it’s the highest price of taxe and border amount because I’m from Canada”

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Posted 8 months ago

“One of the best brand by far.”

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Posted 8 months ago

“The overall experience was excellent, shipping was great and the products I reviewed are brilliant! The allroad bib is unlike anything else I’ve worn. Highly recommend (Import duties were ridiculous but that’s just my country)”

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Posted 8 months ago

“Always good quality, exchange process is very easy and fast delivery.”

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Posted 8 months ago

“Bought multiple garments, from socks to jackets and in between. Fabric, fitting, design are all superb. However, stitching is often coming undone on the various jackets, even on the gloves. I suppose better quality control is required.”

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Posted 8 months ago

“Alt Rs 2.0 LS, nice materials and soft to skin.”

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Posted 8 months ago

“Jersey was very expensive and the freight charge was clearly more than the actual cost of the freight”

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Posted 8 months ago

“Maap products are high quality and they get delivered in good time.”

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Posted 8 months ago

“Great customer experience really pleased”

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Posted 8 months ago

“I feel the quality of the newer jerseys has deteriorated slightly. The MAAP MELB signature jersey was such that I declined buying it in-store. Cargo bibs are awesome however, very good fabric and the design w additional zippers / storage is great”

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Posted 8 months ago

“I recently made another significant cycling apparel purchase. I’m drawn to MAAP by the excellent knowledge based staff, the choice of riding gear and the quality of the product. Cycling is ‘my thing’, around Australia and overseas. As a general rule I usually cycle 8/10km per annum, so the right gear for all occasions is extremely important.”

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Posted 8 months ago

“Website is easy to navigate. Marketing emails are few and far between which is appreciated. Products are top quality, as expected.”

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Posted 8 months ago

“The ordering process needs some work. I ordered some products for my son for Christmas. I could not find size options. When they arrived I felt "had" because I had a problem with the size, so I ordered again. Same same. Not I have to wait till Christmas to see if the size is right.”

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Posted 8 months ago

“Amazin . Highly recommended”

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Posted 8 months ago

“LS Tee is great. Good quality and roomy fit using my regular sizing, it's true to size. Magic raincoat works. Hasn't rained since I bought it ;) Size and quality are perfect. Kinda looking fwd to testing it out.”

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Posted 8 months ago

“Excellent quality off-bike clothes, that feel and look good. So backed by a great warranty process. Fash shipping a cherry on top. Thanks MAAP team.”

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Posted 8 months ago

MAAP is rated 4.6 based on 3,829 reviews