MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,078 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I really Iike the MAAP products. But, when I try to chat, most of the time I get three options. Pop up sections on "Return's", Warranty Claim's and FAQ. Rarely, will I get a live person. I have tried the chat option numerous times throughout the day.”

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Posted 7 months ago

“As a female cyclist living in a third world country, I appreciate that MAAP offers performance apparel that enhances my cycling experience. The padded leggings are invaluable to me as are the long sleeved alt_road shirts.”

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Posted 7 months ago

“Quality stuff, really fast delivery as well 😄”

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Posted 7 months ago

“The jersey I got runs very small. I am an XL in Rapha but the XL I got is small.”

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Posted 7 months ago

“Fast delivery”

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Posted 7 months ago

“Love the products. Style and quality is great. I got a couple of defected products and upon contacting support, I got a discount code for the price of the product I paid for and I didn't have to send back the defected garment. These defects were all cosmetic so the products can still be used and functional”

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Posted 8 months ago

“Ordering is easy, delivery quick yet the order-to-packing time is a little longer than other organisations.”

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Posted 8 months ago

“Very efficient.”

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Posted 8 months ago

“Great product and came through with a crash replacement. Thanks”

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Posted 8 months ago

“Top quality brand!”

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Posted 8 months ago

“I really love the style, colors and quality of the cycling gear. Always ships quickly and really like the new collaborations.”

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Posted 8 months ago

“Products are great and shipping times are pretty fast which is much appreciated. The colour of jerseys isn't always accurate from online to in person so that's the one thing that could be improved upon. Being a bit more transparent about where products are produced would be good too- designed in Australia doesn't mean made in Australia and this isn't immediately clear on the site or product pages.”

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Posted 8 months ago

“Pretty much a five !good Steez and a comfortable kit, fast service I'm always a large in the bib shorts and these are definitely on the tighter side, hopefully that means free speed”

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Posted 8 months ago

“The design of MAAP is very good. It increases your motivation to ride a bicycle. From now on, they will provide us with good works.”

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Posted 8 months ago

“The quality of the products and the after service of the support team is top notch. Delivering outstanding customer service is extremely difficuly nowerdays but MAAP stands out from the sea of brands.”

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Posted 8 months ago

“I have been using a Draft Vest for the last two years. Super fit, light weight and compact when stored in jersey pocket. The YKK zipper failed due to manufacture flaw, so MAAP issued me with a discount coupon for the full amount paid, so I could replace it with a new vest. What more can I say!”

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Posted 8 months ago

“Everything was perfect !”

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Posted 8 months ago

“Great design, easy rerurn policy.”

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Posted 8 months ago

“I love the material. The solid arm material, the colour and the tech of the sleeves makes it perfect t for summer qld riding and sun safety. Contrast is great between the deep red and white for visibility. Dislike that I’m a size 10 and a large, makes me wonder about inclusivity of people that might wish to join our sport. Might also be worthy including upper arm circumference measurement in sizing chart Buying a model of jersey that’s on sale I suspected it is an older one that has probably been updated but the fit under the arm pits was a bit weird. Sean was good on top of my shoulder but seemed a bit fair away but oddly tight under my armpit. Wasn’t as noticeable in the riding position though!”

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Posted 8 months ago

“Great bin Shorts: fit, material and fabric.”

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Posted 8 months ago

MAAP is rated 4.6 based on 3,078 reviews