MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,829 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Large is not large, Large is medium size.”

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Posted 7 months ago

“Great site and good customer service.”

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Posted 7 months ago

“Rides are ace, definitely feels like I'm part of the culture. Maap clothing does live room for desire, the jerseys, while expensive are definitely some of the nicest I've had with plenty of options and styles that really hit it, it's unfortunate that I can't get around maap bibs with the cut being so low that I opt for black sheep with there zero bib and brace with bogata fabric. Additionally, I would be interested in more options or exclusives for the speed suits. As a primarily speed skater, I do have much love for a full suit that I can just layer vests or jumpers over. Maybe a long arm exclusive with the slight off colour stamp design?”

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Posted 7 months ago

“Love the Thursday ride....nice crew and ride leaders were very friendly.”

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Posted 7 months ago

“Your returns process sucks now. You take forever to 'approve' a return request, sometimes requiring me to reach out to support to push it along. Then when it arrives at your facility, it takes far too long to process the item - sometimes 2 weeks goes by and I have to contact support again to get my refund. Your return process used to be fantastic but all these delays and needs to reach out to get action has led me to shop with other companies for my kit.”

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Posted 7 months ago

“As per usual a friendly shopping experience. I always enjoy my purchases of MAAP kit, and I'll continue to highly recommend MAAP to my friends and family.”

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Posted 7 months ago

“I always look forward to visiting the MAAP stores when I can. I’d love for Melbourne to have more of its own Lab items - it’s the home of MAAP after all.”

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Posted 7 months ago

“MAAP isn’t just a cycling brand… it feels like a community. From the first ride kit to every interaction since, the attention to detail, design integrity and performance have been consistent and considered. The balance between function, art and modern aesthetics is what keeps me coming back, but it’s the commitment to progressing the sport and genuinely supporting riders that sets MAAP apart. You can feel the care that goes into everything, and it shows both on and off the bike.”

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Posted 7 months ago

“5 star Product 5 Star Service”

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Posted 7 months ago

“My first experience in the MAAP store and it was lovely! Super helpful and welcoming. Even enjoyed a lovely coffee while deciding on my purchases.”

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Posted 7 months ago

“great products happy with everything that I have purchased”

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Posted 7 months ago

“I recently had a great experience with MAAP. The ordering process was smooth, shipping was fast, and the packaging felt premium. The quality of the apparel really stood out—excellent fit, thoughtful details, and materials that feel durable yet comfortable on the bike. Overall, MAAP continues to deliver high-quality cycling gear that matches its reputation, and I’d happily purchase from them again.”

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Posted 7 months ago

“It's been great”

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Posted 7 months ago

“Perfect as always.”

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Posted 7 months ago

“Just loving every piece.”

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Posted 7 months ago

“Clothes looks great and fits well. Really some high quality cycling gear!”

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Posted 7 months ago

“All good, as usual!”

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Posted 7 months ago

“Fast delivery, best product quality”

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Posted 8 months ago

“I really like MAAP store! The design of the clothes is amazing in my opinion. Quality also seems to be great, but I haven't tried it yet to be honest. Customer service is one of the top. I would love to have more stuff from MAAP.”

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Posted 8 months ago

“I LOVE MAAP”

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Posted 8 months ago

MAAP is rated 4.6 based on 3,829 reviews