MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,889 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great designs and quality.”

Helpful Report

Posted 8 months ago

“Excellent products with the best costumer support I've ever seen.”

Helpful Report

Posted 8 months ago

“prodotti di qualità elevata.”

Helpful Report

Posted 8 months ago

“Amazing products, both in design and performance. Shopping experience and service equals the same quality.”

Helpful Report

Posted 8 months ago

“I got a request for feedback before getting the products. I submitted a support ticket and got a request for feedback before getting any support. Constantly getting bombarded for feedback without actually getting any product or service is cluttering my mailbox and a waste of my time.”

Helpful Report

Posted 8 months ago

“Fast delivery, package is well packed, jersey material is high standard.”

Helpful Report

Posted 8 months ago

“Easy to choose fits perfect love it”

Helpful Report

Posted 8 months ago

“The experience has been great. Was kept updated on the status of my order and shipping.”

Helpful Report

Posted 8 months ago

“MAAP always has great premium cycling kit. Designed for performance with attention to detail using premium materials. Customer service is always responsive and attentive.”

Helpful Report

Posted 8 months ago

“My wife is extremely happy with the bike shorts but has questioned the $20 postage which was not express and the weight of the shorts was minimal”

Helpful Report

Posted 8 months ago

“your sizing in mens off road gear shorts is strange”

Helpful Report

Posted 8 months ago

“High quality, well fitting garments. Efficient returns and refunds. Nothing i can fault. Hope you put long/tall socks back in stock as i find the standard length a bit short.”

Helpful Report

Posted 8 months ago

“This brand is incredible. All their clothes and accessories make really a difference in the market. Design wise is 10 and fit and quality 10. I am a really big rider and xxl is fitting like is made for me. Love it, really love it ❤️‍🔥”

Helpful Report

Posted 8 months ago

“I am delighted with my new jersey. I had to exchange the first one for a larger size and MAAP made the process effortless”

Helpful Report

Posted 8 months ago

“I like the fit of the jersey”

Helpful Report

Posted 8 months ago

“Best bib short I have ever worn. Not an ounce of discomfort on a 3 hour ride! I’d size up but guess it depends how snug you want to be.”

Helpful Report

Posted 8 months ago

“The allowance is not working and the discount code either. I can't wait to have access to the new collection but I am always in fear of missing it or having to pay actually more than I should ...”

Helpful Report

Posted 8 months ago

“Dissapointed. I recently purchased bib pants from MAAP and, unfortunately, my experience has been underwhelming. Based on the sizing guide, I initially ordered a Large, but they were far too small and had to be returned. I then opted for an XL, but it wasn’t until I wore them on a ride that I realized these too were still uncomfortably tight, rendering them non-returnable. Beyond the sizing issues, the quality and comfort left much to be desired: Chamois Discomfort: The padding is uncomfortable, especially when walking, and pales in comparison to other brands like Pedla or even more budget-friendly options like Neopro. Material Quality: The fabric feels rough to the touch and on the skin, making the bibs unpleasant to wear. Irritating Stitching: The stitching is very prominent and causes skin irritation during rides. Quad Tightness: The leg grippers are overly tight and abrasive, much more so than other brands I've tried. Overall, I would give MAAP bib pants a 1/5 rating. I cannot recommend this product to fellow cyclists and will not be purchasing from MAAP again.”

Helpful Report

Posted 8 months ago

“A++. Great company to work with.”

Helpful Report

Posted 8 months ago

“Not accomodating change of address. Would not cancel order. Said the system does not allow. My order arrived to old address which I received and had one of two items missing. Then got a refund. So it is possible on the system.”

Helpful Report

Posted 8 months ago

MAAP is rated 4.6 based on 2,889 reviews