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MAAP Reviews

4.6 Rating 3,899 Reviews
91 %
of reviewers recommend MAAP
4.6
Based on 3,899 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read MAAP Reviews
Anonymous
Anonymous  // 01/01/2019
“Simply love MAAP stuff: best in class bibs, jerseys and recently purchased a jacket which is amazing Support from MAAP team always spot-on and I like to think MAAP fulfilled my request to have longer bib short…for me, those bibs are simply perfect”
Helpful Report
Posted 1 year ago
“It is very good”
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Posted 1 year ago
“Gloves works great. Great grip Shock absorber works well too. The pad have precise size so still have good feeling when hold the handlebar but still make bumpy road less fatigue”
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Posted 1 year ago
“Good stuff all”
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Posted 1 year ago
“Great service provided in store although the products I wanted were only available online. Wanted to check sizing and staff were very helpful to provide same product in different colour which could try. Felt bad that I then jumped online to make the purchase and their efforts to help with the sale wouldn’t be evident”
Helpful Report
Posted 1 year ago
“Not incredibly great - feeling a disappointed in the quality of the jersey I bought with the bottom of the fabric near the zap coming undone after a couple of wears. Some staff are also a bit standoffish/rude at times.”
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Posted 1 year ago
“Staff at the MAAP LAB in Melbourne are always friendly and helpful”
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Posted 1 year ago
“No direct shipping to Ukraine. I need to return an item now, but it costs extra money. Shipping intermediate service from Europe to Ukraine costs extra money and extra time. Slow support. Mostly good products though, but pricey. Strava discount codes expire too quick, can't use them on many items this year for some reason. Terms are not buyer friendly. Return process is frustrating and not very clear, too much time spent on this.”
Helpful Report
Posted 1 year ago
“I've had zero issues with any of my kit or with purchasing online. Very satisfied. I also won a trip on MAAP and Zwift to Australia which was amazing and such a good time! So I am very happy with the brand and highly recommend for it's quality and community leadership”
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Posted 1 year ago
“Thank you guys!”
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Posted 1 year ago
“Fast shipping and a lot of sale 😀”
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Posted 1 year ago
“Best costumer support services, I had an issue with my first bib and they did the exchange right away.”
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Posted 1 year ago
“Great service and quick delivery of quality product. The new fabric of the Alt Road jerseys is great for big days in the sun”
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Posted 1 year ago
“Great kit, arrived super quick.”
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Posted 1 year ago
“Perfect as always.”
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Posted 1 year ago
“I shipped my product to Australia because the shipping fee of $75 AUD to the UAE is absolutely insane.”
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Posted 1 year ago
“Extra good quality and looking cycling clothes. And excellent service while exchanging sizes. Received a new vest while the old one was still on the way back for them.”
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Posted 1 year ago
“First time purchase didn't think I was lean or skinny enough for Maap . 2XXL fits great my fav piece of kit encouraging me to drop a few more kgs”
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Posted 1 year ago
“I like the constant evolution of the products at Maap and the perfect fit.”
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Posted 1 year ago
“Ordered a new jersey for my wife as a thank you gift - it was delivered promptly and the quality is always excellent and she loves the jersey.”
Helpful Report
Posted 1 year ago
MAAP is rated 4.6 based on 3,899 reviews