MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,911 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,911 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“overpriced”

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Posted 11 months ago

“Bought a pair of oversocks and the maap logos fell of putting them on for the first time. Now I have one that says maap and the other says P”

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Posted 11 months ago

“Terrible. Don't get me wrong. I love Maap products. I bought my third kit but I will be returning it. Just don't buy directly from Maap! It's a scam. At no single point in the process was I told about expensive duties. What retailer doesn't pay those duties? I bought from Maap distributors in the past and didn't have to pay duties. It was in the price. Meanwhile Maap is just greedy and takes that extra margin for themselves instead of passing only PORTION of the extra margin from cutting the middle man to the customer. Now they're getting a return so no profit at all. And a customer who will try a competitor instead. Well done Maap...”

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Posted 11 months ago

Hi Hugo, Thanks for the detailed feedback, we'd love the chance to help resolve this so I've emailed you directly. For the record we're working with our E-commerce partners to make the duties imposed easier to see at checkout. Currently we fulfil Canadian orders from Australia so we have to comply with the import duties applied by your local government. Since you're in Montreal, a great way to avoid this would be to get in touch with your awesome local retailer who stocks MAAP, Le Club, at 3807 Saint-Denis Street.

Posted 11 months ago

“simply the best kit I own”

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Posted 11 months ago

“I bought some items on sale, items were dispatched quickly, the prices were reasonable, I liked the colour range and am overall happy with my order. My only issue (and it is in most brands current road jersey cut) is I find the sleeves a little tight and the shoulders too narrow on the smaller size (which fits according to the size chart), whereas a larger size the body is a little too loose. I know the pros are built that way but I focus on maintaining strength for overall health so have a bit more upper body muscle.”

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Posted 11 months ago

“The website is easy to use and product came very quickly”

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Posted 11 months ago

“Problème de couture au niveau de l’élastique et une suivi rapide !”

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Posted 11 months ago

“Quick delivery and high quality product”

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Posted 11 months ago

“Very high quality kit. The price tags hurt a little bit but the quality is unquestionable. Also discounts on kit for crash replacements is a huge incentive to be a part of MAAP. Fit and comfort is as good as all other aspects of this brand, 10/10 would recommend.”

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Posted 11 months ago

“173 cm, 68 kg medium is spot on. Love it!”

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Posted 11 months ago

“The sizing of their products is a bit special, at least for people with more muscular builds.My quality issue was resolved instantly and I was back to riding in full MAAP kit just a few days after. The support was very pleasant, non-order-related questions may take a few days.”

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Posted 11 months ago

“Absolutely no complaints.”

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Posted 11 months ago

“Bin zufrieden”

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Posted 1 year ago

“MAAP is one of the best shopping experiences I’ve had. Both online and in person”

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Posted 1 year ago

“Great tight fit, arms are just long enough and nicely breathable.”

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Posted 1 year ago

“Always great response times and great solutions when hit with issues. Thanks”

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Posted 1 year ago

“Bought 2 items online, needed to exchange for a smaller size. Came into the store and was sorted out, process was quick and easy.”

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Posted 1 year ago

“The best kits out there”

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Posted 1 year ago

“Der Kundensupport war sehr hilfsbereit vor der Bestellung, was die Größenempfehlung betraf. Die Lieferung kam sehr schnell an. Bin sehr zufrieden.”

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Posted 1 year ago

“Faaaaast af shipping, wish I was as fast on the bike.”

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Posted 1 year ago

MAAP is rated 4.6 based on 2,911 reviews