MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.64

4.6 Rating 2,669 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,669 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Still waiting on the customer centre to get back to me on my wrong order that was sent.”

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Posted 11 months ago

“Extremely happy with every product I’ve purchased so far from MAAP. Great fit and very affordable. Have no hesitation in recommending your products to anyone.”

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Posted 11 months ago

“As always the kit fits as expected and the designs are stellar”

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Posted 11 months ago

“Very impressed with the fit. New bib tights feel so good!”

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Posted 11 months ago

“I bought a jersey and it fit nicely, but would be nice if it were a bit shorter in length. Shipping to Canada was fast, but shipping, customs, duty, and taxes came out to be more expensive than the already expensive jersey. It would be nice if there were free shipping over a certain amount, or an option for cheaper and taking longer.”

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Posted 11 months ago

“I had multiple good experiences with MAAP support. My orders always came on time, within days.”

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Posted 11 months ago

“The dispatch taking more than 3 days. The Size S Evade Crew hoodie and sweaters are worn like a Size M. Oversized, unhappy with the sales purchase.”

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Posted 11 months ago

“The product is very good, but the taxe and duty in my country is so expensive when I buy on MAAP web site . 200$ on 500$ of product.”

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Posted 11 months ago

“great products and a perfect shopping experience with a seamless return/exchange process.”

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Posted 11 months ago

“As always - Love it!”

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Posted 11 months ago

“Jersey was to small around chest, return was easy and new one was sent fast and fit perfectly. A bit tight around the wrists but quality material.”

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Posted 11 months ago

“The bibs are very nice but I love the feel of the training jerseys”

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Posted 11 months ago

“Great products! Super fast delivery to Hong Kong. We are impressed.”

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Posted 11 months ago

“This month, I purchased a year's worth of cycling apparel both in-store in Melbourne and online. I bought several short-sleeve and long-sleeve jerseys, a few pairs of bibs, as well as accessories like jacket, vests, and leg warmers for winter use. The experience has been excellent, and there were discounts as well. However, I would like to ask why the one-piece cycling suits have been discontinued. I want to buy a men's one-piece cycling suit, but I can't find it either in-store or online.”

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Posted 11 months ago

“Received half of what I ordered, emails never replied to to add onto an underwhelming experience.”

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Posted 11 months ago

“Purchased sun sleeves, I was concerned about buying correct size after being caught out before as being a cyclist I don't have massive upper arms. After reaching out to customer service to get more detail about sizing like circumference of upper and lower part was told, Ciara (MAAP Support) to order same size as jersey(large). Which I did purchase that size. My fears were confirmed are sleeve is too loose at top. I don't feel that I could downsize as I am struggling to get bottom part over wrist and a smaller size would exacerbate this situation. Very disappointing from what I consider a premium priced product. I am left with option of modifying top part to make product at least useable. At least more sizing information on the website would have prevent this from happening as I would have realised the product does not suit my body shape.”

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Posted 11 months ago

“Not only that I look great when wearing MAAP but also it feels great on it. I’d be probably giving up my other kits and replace them with MAAP.”

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Posted 11 months ago

“Received items right away! Awesome and seamless transaction”

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Posted 11 months ago

“Delivered fast. Sizing is smaller than expected ; I was predicted a medium for a looser fit and it is very compressive, feels like seams may rip on the bib. Disappointed by how tight the arm sleeve is at bottom too.”

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Posted 11 months ago

“Delivery in Canada are too expansive… not worth it even in sale.”

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Posted 11 months ago

MAAP is rated 4.6 based on 2,669 reviews