MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,080 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“My wife is extremely happy with the bike shorts but has questioned the $20 postage which was not express and the weight of the shorts was minimal”

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Posted 11 months ago

“your sizing in mens off road gear shorts is strange”

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Posted 11 months ago

“High quality, well fitting garments. Efficient returns and refunds. Nothing i can fault. Hope you put long/tall socks back in stock as i find the standard length a bit short.”

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Posted 11 months ago

“This brand is incredible. All their clothes and accessories make really a difference in the market. Design wise is 10 and fit and quality 10. I am a really big rider and xxl is fitting like is made for me. Love it, really love it ❤️‍🔥”

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Posted 11 months ago

“I am delighted with my new jersey. I had to exchange the first one for a larger size and MAAP made the process effortless”

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Posted 11 months ago

“I like the fit of the jersey”

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Posted 11 months ago

“Best bib short I have ever worn. Not an ounce of discomfort on a 3 hour ride! I’d size up but guess it depends how snug you want to be.”

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Posted 11 months ago

“The allowance is not working and the discount code either. I can't wait to have access to the new collection but I am always in fear of missing it or having to pay actually more than I should ...”

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Posted 11 months ago

“Dissapointed. I recently purchased bib pants from MAAP and, unfortunately, my experience has been underwhelming. Based on the sizing guide, I initially ordered a Large, but they were far too small and had to be returned. I then opted for an XL, but it wasn’t until I wore them on a ride that I realized these too were still uncomfortably tight, rendering them non-returnable. Beyond the sizing issues, the quality and comfort left much to be desired: Chamois Discomfort: The padding is uncomfortable, especially when walking, and pales in comparison to other brands like Pedla or even more budget-friendly options like Neopro. Material Quality: The fabric feels rough to the touch and on the skin, making the bibs unpleasant to wear. Irritating Stitching: The stitching is very prominent and causes skin irritation during rides. Quad Tightness: The leg grippers are overly tight and abrasive, much more so than other brands I've tried. Overall, I would give MAAP bib pants a 1/5 rating. I cannot recommend this product to fellow cyclists and will not be purchasing from MAAP again.”

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Posted 11 months ago

“A++. Great company to work with.”

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Posted 11 months ago

“Not accomodating change of address. Would not cancel order. Said the system does not allow. My order arrived to old address which I received and had one of two items missing. Then got a refund. So it is possible on the system.”

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Posted 11 months ago

“Good store with high end products. Some of the products are a snug fit for me. The option of not being able to click and collect is a bit frustrating.”

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Posted 11 months ago

“Good website and fulfilment”

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Posted 11 months ago

“Cool kits for the cool kids”

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Posted 11 months ago

“Not great. My complaint was about your shipping. I accepted the cost of $45 for shipping a jersey and a pair of socks but YOUR shipping service choice added another 50% to the bill. YOUR shipping service chooses did not include customs clearance which was another $20. This is not duty or taxes but customs clearance, something you can have included if you choose to do so, so your customers know what the real cost of shipping is up front.”

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Posted 11 months ago

“It's good to have black friday sale. Wish this kind of sale can contine quarterly.”

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Posted 11 months ago

“Delivery was fast but a little sad that free delivery for asia pac is at $500 :(”

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Posted 11 months ago

“I contacted your support team a couple of times about the delivery of an incomplete order and they processed a refund straight away. I got a second response to an enquiry about when an item would be back in stock and got a good and real person response. Very happy with my experience managing when things don’t go according to plan.”

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Posted 11 months ago

“I am new to cycling and so I have been finding apparel that suits and hands down, with the five brands I have so far bought, MAAP is the best and obviously my favourite. It is dearer than the other brands. Wish it was slightly cheaper. 😊 Nut cannot fault it - fabric and stitch - A+. I wish more “toned down” jersey styles and colours though.”

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Posted 11 months ago

“Price is high. Having said that I havent had any issues with my kit.”

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Posted 11 months ago

MAAP is rated 4.6 based on 3,080 reviews