MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,400 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Incredible fast delivery and excellent fit”

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Posted 10 months ago

“My favourite kit out there. Looks amazing. Super comfy. Fits is consistently perfect 👌🏻. I unfortunately needed to use the crash replacement late last year. Absolutely seamless process. Thank you Maap! Keep making dope kit and I’ll keep making bad financial decisions 😂”

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Posted 10 months ago

“Long time MAAP customer. Feel as though the quality has been dropping recently. Have had multiple quality issues with products.”

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Posted 10 months ago

“Coming back for more bib shorts. Everything perfect. Please bring back more stuff in Green!”

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Posted 10 months ago

“Awesome experience at Melbourne LAB!”

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Posted 10 months ago

“J’adore ! Toujours des équipements de qualité, du style, du confort, ajustement parfait et de l’aero. Pas meilleur selon moi.”

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Posted 10 months ago

“Although I'm a loyal customer to the MAAP brand, I often feel disappointed about the quality. The last shirt I bought had a fabric error and bibs I bought in the past were worn after only a couple of rides. The only asset worth mentioning is the design, which is quite unique compared to other brands. Customer service is not really best in class either.”

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Posted 10 months ago

“Really Good!!! I’m happy with Maap!!!”

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Posted 10 months ago

“Shopping xp was good. Easy. Delivery xp was good. Quick. Product is premium.”

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Posted 10 months ago

“Super quick delivery and quality products as usual”

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Posted 10 months ago

“New to Maap gear. Love the tops I have bought. Incredible fabric and look forward to owning more in the future.”

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Posted 10 months ago

“I had an issue with the jersey, but they credited the cost and I bought a replacement which is excellent.”

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Posted 10 months ago

“Had an awesome experience in-store in Melbourne purchasing a jersey, bibs etc. I’ve been out of cycling for probably 15 years but had heard a lot about MAAP and this was my first purchase there, associate was super helpful with product range and sizing etc. A few weeks later, the jersey got a hole in it from a manufacturing error, so I brought it back and different associate was quite rude and reluctant to replace it. After finally agreeing to, he then mentioned “it’s a 2XL and even then it’d be stretched heaps on you”. I felt this was a massive dig at my weight and I was pretty disappointed to be honest. Probably won’t go back in store, have shifted to Rapha’s who’s clubhouse staff are far more welcoming and friendly.”

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Posted 10 months ago

“I bought the MAAP trainer bib 3.0. Compared to the Attaquer All Day bib, the Attaquer comparative product, the trainer bib 3.0 chamois is not as padded and comfortable. Otherwise the two products are comparable.”

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Posted 10 months ago

“Easy purchase process and delivery notification was very helpful. Too early to comment on product quality.”

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Posted 10 months ago

“Good service, delivery time and quality of products.”

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Posted 10 months ago

“Quick delivery & MAAP is simply the best kit you can buy. Yes, it ain't cheap, but you get what you pay for.”

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Posted 10 months ago

“Best of the best”

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Posted 10 months ago

“Gear delivered quickly. Everything looks stylish and well made. However I’m disappointed with most of the things I’ve bought. The Evo bib shorts (long) are not flattering on me - they don’t come up high enough. Whereas the full length version of them do. The jerseys are all too short for my torso and very tight. Also not very flattering. It doesn’t feel like the MAAP gear is made for riders like me (tall and slightly overweight). I used the TrueFit very carefully but can’t tell if changing what I ordered or going up a size would help fix the problems, or if I really should have tried another brand. Feel free to take the review down - I just want to provide you this feedback so you might consider this in your designs and the TrueSize app.”

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Posted 10 months ago

“Purchasing and shipping smooth..”

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Posted 10 months ago

MAAP is rated 4.6 based on 3,400 reviews