MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,400 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Excellent warranty but a little slow to respond to initial email. I had to call up and chase. Gear is awesome as always. MAAP forever!”

Helpful Report

Posted 9 months ago

“very light and comfortable.177cm 72kg, Wear M on Rapha and fit well in L on this jersey. If wants a tight fit then down size to M. Design, material, build and color are perfect, but TOO pricy,$200 will be more competitive.”

Helpful Report

Posted 9 months ago

“perfect customer service and the best bibs in the world! Aeon bib was the best choice for me riding the Tour of Flanders, 229km.”

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Posted 9 months ago

“Love the brand and the community”

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Posted 9 months ago

“MAAP has the best quality and customer service and they have the best looking gear as well.”

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Posted 9 months ago

“Terrible customer service”

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Posted 9 months ago

“My MAAP long sleeve jersey is certainly a favourite. As well, orders have completed”

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Posted 9 months ago

“I have 4 Maap items: jumper, t-shirts and jerseys, all size M. I recently bought a jacket also in size M and followed the tips on the ‘what's my size’ link on the website but it didn't fit, it was extremely small. The problem is that they don't have any more and it was on sale, so Maap doesn't refund the money and I'm forced to buy another item that I don't want/need, and the mistake, in my opinion, was the brand's for having an item outside the size standard.”

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Posted 9 months ago

“Great customer support when you need it on that rare occaion. High quality products”

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Posted 9 months ago

“Issue resolved post-haste with the best outcome for the customer.”

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Posted 9 months ago

“Keg warmers were spot on size wise and winter comport wise”

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Posted 9 months ago

“Too expensive. Staff sometimes helpful sometimes nahh... could be better.”

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Posted 9 months ago

“I am referring to the Team Bib Evo in this review. Retail price of $355AUD. Now, they are certainly good quality bib shorts, as they would want to be, for the price. I have read reviews that claim these bibs are just as comfortable after 4 hours as they were when they first got on the bike. I have not found this to be the case at all, these bibs don't offer any advantage over other bibs I own that cost one quarter of the price. If you think forking out big money is going to be a magic bullet to improve comfort on your bike, thing again, save your money. I understand that for some people this is fashion and want people to know they spent top dollar on their kit, in this case, go for it.”

Helpful Report

Posted 9 months ago

“Item came very quickly Produxt is great is actually 2nd set I own so i already knew this.”

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Posted 10 months ago

“Hi, I ordered 3 weeks ago 3 items and I’ve received only 2 items and one is missing. I have no update from you and I don’t know when I will receive it.”

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Posted 10 months ago

“The Training Thermal LS was my fist purchase of a MAAP product. The fit and finish and quality of this garmet is exceptional. It won't be my last purchase of MAAP bike wear.”

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Posted 10 months ago

“good service and pricing. drops releasing very quick i suggest to slow it down a bit so we can financilly recover lol”

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Posted 10 months ago

“Maap has definitely the best styles and colors of all cycling kit brands, but I have also received the best product support from Maap whenever anything went wrong. Just went through a terrible product experience with Pedaled, so I am happy to be back at Maap again.”

Helpful Report

Posted 10 months ago

“I really enjoy the MAAP x LITP Pro Air LS Jersey 2.0. Decent quality and very comfort.”

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Posted 10 months ago

“Simple and clean service. Personal.”

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Posted 10 months ago

MAAP is rated 4.6 based on 3,400 reviews