MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,671 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Ordered my first product was super high quality fast delivery absolutely no problems”

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Posted 10 months ago

“I’ve had a chance to do both in store in Hong Kong and Melbourne and online. The experience with both was very good and easy. Very nice experience. My suggestions for improvement would be to allow Mastercard for online transactions and possibly slightly bigger shizing for on bike apparel. Thanks!”

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Posted 10 months ago

“Good Products VERY VERY expensive ! Def NOT for everyone as the design work for 50% of the gear is a little too try hard'ee. Staple items look and feel good”

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Posted 10 months ago

“Great customer service in handling Exchanges quickly.”

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Posted 10 months ago

“Quality is beyond my expectations, design stands out in the crowd. The colourway are superb!”

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Posted 10 months ago

“While the products continue to be of high quality, it was disappointing that I had to pay postage. This was due to my use of a gift voucher, which brought the total below the free postage amount of $250. Seems a little unfair!”

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Posted 10 months ago

“Seamless ordering process & great quality gear”

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Posted 10 months ago

“Stunning clothing and speedy delivery to NZ”

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Posted 10 months ago

“Great quality gear, delivered quickly. Excellent”

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Posted 10 months ago

“Customer support were prompt and efficient. Bibs are great.”

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Posted 10 months ago

“Very good service～Quick reply”

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Posted 10 months ago

“Great products, design language stands out and also the online experience / UX for purchasing and exchanging is smooth. Lastly the deliveries are fast!”

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Posted 10 months ago

“I’ve bought numerous things now from MAAP and the service has always been excellent. The gear fits lovely and their designs are also great. My only concern was with the ‘training gear’ style as only of my jerseys logos had started cracking but it was replaced. This is new happening on the other jersey I have after very little use. The Evade jerseys I have seem to be of a higher quality. That being said I only have MAAP riding apparel and would like to continue just using the brand as I love the fit, feel and style!”

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Posted 10 months ago

“Terrible serivce”

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Posted 10 months ago

“Good quality products but wish there was a cheaper shipping option. Happy to not have express shipping especially when I just want to buy smaller items”

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Posted 10 months ago

“I bought a jersey that was a size L which is my normal size. I used the sizing tool before placing the order which told me to proceed with an L. When I received the jersey it was quickly apparent that this size was no way near big enough (several sizes too small). Now I need to pay a $50 handling fee for an exchange. This seems quite unfair”

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Posted 10 months ago

“Nice product , very good quality , I love this brand”

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Posted 10 months ago

“I experienced some inconvenients with ordering a thermal jersey and the team did their best to help me. So i'm grateful for that.”

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Posted 10 months ago

“Perfect fit on all items Extremely comfortable”

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Posted 10 months ago

“Maap staff are quick to respond and very helpful.Their product are excellent with high quality and trendy designs.”

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Posted 11 months ago

MAAP is rated 4.6 based on 3,671 reviews