MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,080 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Good product. Return customer. Website is easy to navigate.”

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Posted 11 months ago

“The postage is always super fast and the gear is pretty awesome. The cut of the bibs is super flattering.”

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Posted 11 months ago

“Went to the Amsterdam store last week to try on some jerseys & jackets and was helped very nicely. I'll most likely be buying more anytime soon 😱.”

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Posted 11 months ago

“Perfect ! I like the style of maap design.”

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Posted 11 months ago

“Purchasing pieces for my first kits was really easy. And also actually quite fun because there were so many to choose from. Choices also ranged in a variety of styles and design.”

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Posted 11 months ago

“Yeah not bad, love the product but sizing is so hard don’t really know till you get riding and sadly my bibs are too big for my and now they’re worn I can’t exchange them.”

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Posted 11 months ago

“Love the Maap kit! The small issue I have is postage. The only option is express post which meant I had to pay a $20 postage fee on a $90 base layer within the same state. Would be nice to have a standard shipping option.”

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Posted 11 months ago

“Easy and fast”

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Posted 11 months ago

“Very friendly and helpful customer service that helped me with product information and suggestions”

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Posted 11 months ago

“Love Maap and their well earned success. They always blend style and performance so well. Quality and detail on their products are always thoughtful in every aspect. Customer service has always put the consumer first so every interaction has been 100% positive. Will continue to support without a question”

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Posted 11 months ago

“So pleased with my purchase! Got them on time and in perfect condition.”

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Posted 11 months ago

“EASE OF COMMUNICATION. IN-STORE (COLLINGWOOD) STAFF IS HELPFUL ONLINE PURCHASE MADE EASY”

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Posted 11 months ago

“I am very impressed by the quality of the kit, my first real experience with MAAP, but so far I would say that it is the best of the premium brands. What is also important is thaat when you pay a premium price you expect a level of service, and my recent exeprience with the customer service team would also put them as them on par with one of the other leading brands if not slightly above them.”

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Posted 11 months ago

“I’ve worn MAAP from the start of their journey and love their products, form and colour palette. Their products continue to evolve and maintain that great slick look. Unfortunately their success means it’s most expensive to keep up with new offerings.”

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Posted 11 months ago

“Great design and quality, on the pricey side, but you would probably spend the same buying kits from Italy, including postage, homegrown in Melbourne, crash replacement, archive sale, easy returns, sustainable materials and packaging; I got the Alt_Rd cargo bibs 2.0, and I can't wait to try them on my next ride. So far, impressive look and feel. My MAAP fit is always one size up despite MAAP's true-to-size claim. I could wear a medium but L is perfect for me. I'm 179cm and 76kg. I hope MAAP also pursue more opportunities for environmental sustainability, support the community and do more for cyclists.”

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Posted 11 months ago

“Great quality kit as usual. Fast shipping”

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Posted 11 months ago

“The delivery was speedy and the products are great – I'm only leaving 4 stars because the products came in plastic packaging and each item was wrapped in its own plastic bag. Cut out the excess plastic and use paper envelopes! Other than that, stellar service.”

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Posted 11 months ago

“Maap is super mooi en ook goeie kwaliteit. Alleen jammer dat het erg duur is.”

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Posted 11 months ago

“Besides looking good on the bike cycling apparel has to function the way you need for your personal aims and preferences. For me MAAP is doing just that: medium fits perfect to my body, and I was struggling with finding brands that fit. MAAP is not the cheapest brand, but the quality is unmatched imo. Others are either even more expensive or just don’t have that quality. Crash replacement also rules. Glad to have MAAP with me on all my rides now.”

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Posted 11 months ago

“Quality build, fit and look!”

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Posted 11 months ago

MAAP is rated 4.6 based on 3,080 reviews