MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,495 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Love the jersey- great quality material and workmanship. Only issue it’s super tight, I mean I bought a training jersey hoping to have a little more relaxed fit. Im 167 tall 70kg, bought a medium. It fits but feels super tight. The length is already marginally long, so a large size would be too large. Dunno the solution. Still love the jersey. Wanted a good quality jersey for a long time and I am not disappointed”

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Posted 11 months ago

“I haven't received my order yet. Shipment tracking has been stuck since 25 May, as received by the shipper after custom inspection and ready for delivery”

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Posted 11 months ago

Hi Farida, Thanks for getting in touch to let us know about the delay, 7 days post customs clearance does seem way too long. We're going to investigate this and one of the team is contacting you directly today with some options to get your order to you quickly.

Posted 11 months ago

“Customer service is phenomenal - justifies the price of the product”

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Posted 11 months ago

“I input the incorrect sipping address to my order. It would be helpful to my able to update the shipping address on the site as it was shipped before the helpdesk could help :) AusPost then mucked up the redirect and returned to sender (not Maap's fault). I've raised the last bit with Maap' help desk :)”

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Posted 11 months ago

“Good product, high quality, relatively fast shipping.”

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Posted 11 months ago

“The buying process is ok The refund that I try to do is really not an easy process The product is good”

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Posted 11 months ago

“Molto bene, faccio fatica a trovare rivenditori. Grazie mille Traduzione in italiano, grazie”

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Posted 11 months ago

“Great. Prompt delivery. Epic service as usual and great kit”

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Posted 11 months ago

“Courteous and efficient with return. Friendly and helpful”

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Posted 11 months ago

“Easy to order, freight on time. Fit always consistant, excellent quality Cycling clothing. Have been wearing Maap for over 10 years, it lasts. Casual riding and racing, both mountain bikes and road bikes. I have tried cheaper alternatives, but cannot compare, I always come back.”

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Posted 11 months ago

“I've been buying MAAP almost exclusively for the last two years, and when I had the first faulty product I've encountered just recently, the refund process was handled seamlessly. I couldn't have been happier. gives me confidence to try new styles knowing i can always exchange. The only slight gripe is the fact you pay for the return, and then you pay again for postage when you get the new piece. Feels a bit icky but at least the product was exchanged.”

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Posted 11 months ago

“Very happy!”

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Posted 11 months ago

“Bought a bib and jersey. Jersey was too small, super easy exchange and the new jersey arrived in a few days.”

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Posted 11 months ago

“A great and welcoming instore experience followed up by great quality kit that was promptly delivered after purchasing online”

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Posted 11 months ago

“I feel like comport and light”

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Posted 11 months ago

“Excellent warranty but a little slow to respond to initial email. I had to call up and chase. Gear is awesome as always. MAAP forever!”

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Posted 11 months ago

“very light and comfortable.177cm 72kg, Wear M on Rapha and fit well in L on this jersey. If wants a tight fit then down size to M. Design, material, build and color are perfect, but TOO pricy,$200 will be more competitive.”

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Posted 11 months ago

“perfect customer service and the best bibs in the world! Aeon bib was the best choice for me riding the Tour of Flanders, 229km.”

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Posted 11 months ago

“Love the brand and the community”

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Posted 11 months ago

“MAAP has the best quality and customer service and they have the best looking gear as well.”

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Posted 11 months ago

MAAP is rated 4.6 based on 3,495 reviews