MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,908 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service from start to finish”

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Posted 2 years ago

“Sent the wrong item. Still waiting to hear back.”

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Posted 2 years ago

“I will be reluctant to buy from MAAP again. Not happy that a fellow Australian brand would charge 20 for express shipping (not give an option for standard shipping) and also the free shipping quota is ridiculously high at 250. The most out of all other Australian cycling brands like PM, Black sheep etc. and even more than international brands like Rapha. My order also came in 7 days upon purchase so not sure how this is express shipping. MAAP should listen and reward its loyal customers as opposed to finding more 'creative' ways to take there money. The product itself is good and hence two stars!”

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Posted 2 years ago

“perfect as always”

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Posted 2 years ago

“Very happy with what I ordered”

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Posted 2 years ago

“Looks great”

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Posted 2 years ago

“Always a premium experience buying at maap.cc”

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Posted 2 years ago

“Easy to order. Quick shipping. Great product.”

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Posted 2 years ago

“I went to the shop to buy a gift voucher for a friend's birthday and gloves for myself. The gift voucher experience was clumsy and for a $200 voucher I had to buy 2 x $100 vouchers which were emailed to me. I nice traditional type printed voucher that I could have handed to my friend would have been better. The glove range was limited and the gloves that I came away with were not very pleasing.”

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Posted 2 years ago

“Great gear again, and great service including seamless easy exchange as I ordered the wrong size...”

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Posted 2 years ago

“got double deduction and customer service is not really helping”

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Posted 2 years ago

“First time purchaser - wore the jersey I purchased on the weekend for the first time! Nice fit and feel - very happy- I will be a return customer for sure”

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Posted 2 years ago

“I have purchased many times from MAAP. From the quality of the garments to the speed of shipping, it’s always faultless. My latest rain jacket arrived and was an even nicer colour and product than expected. I am proud to wear this brand, and will continue to purchase as I cannot fault.”

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Posted 2 years ago

“Had trouble with the sizing function on the website (wouldn’t work initially with chrome browser). Sizing in body chest and arms is good but garment length (jersey) is a little short, pockets quite high to reach into.”

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Posted 2 years ago

“Great as usual!”

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Posted 2 years ago

“Just did my first long ride in my new bibs, 7 hours in the saddle no issues at all, super comfortable and the side pockets are a game changer allowing quick access to your phone and gels etc.”

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Posted 2 years ago

“Not good! Purchased 2 cargo bibs from mid-year sale. One of the bibs has elastic fabric fibers sticking out from the inside of the leg grippers, which is quite concerning given the high quality and standards I have come to expect from MAAP products. I believe this will affect the functionality of the bib and hence lodged a fault report with MAAP Support on 16th June. However, it's been over a week since, and no solution is forthcoming except for an auto-reply. I have always been satisfied with the quality of your products, which is why I am particularly disappointed with this purchase. Fault report #194218”

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Posted 2 years ago

“The most comfortable kit first ride ride kit from memory. Long sleeve training jersey not too hot for all day winter riding. Really beautiful Knicks, jersey and sox.”

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Posted 2 years ago

“fabulous from start to finish. great website, great delivery experience and a fabulous product.”

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Posted 2 years ago

“"MAAP quality" in every aspect.”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,908 reviews