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MAAP Reviews

4.6 Rating 2,923 Reviews
91 %
of reviewers recommend MAAP
4.6
Based on 2,923 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read MAAP Reviews
Anonymous
Anonymous  // 01/01/2019
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Easy process
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Posted 2 years ago
The item i ordered was so comfi and great quality. Fits so perfctly. Delivery was on time too. Great service definitely will order again
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Posted 2 years ago
It is great to have the possibility to buy MAAP quality items with great discounts!!! Love MAAP
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Posted 2 years ago
Quick and easy delivery with excellent kit quality!
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Posted 2 years ago
Prices are high and I got sent the wrong item. It was mostly rectified but when prices are high you expect better.
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Posted 2 years ago
I needed some support with a purchase I made and the MAAP Customer Service representative (Lucy) was unreal. I received a very prompt response to my enquiry and it was resolved immediately. The support was friendly and professional. Thank you, fantastic apparel backed by a great team.
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Posted 2 years ago
Top quality product, outstanding delivery process. Great customer service
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Posted 2 years ago
Slick online / delivery process and excellent products - the same experience I've had with MAAP for almost 10 years.
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Posted 2 years ago
Thanks for being a part of MAAP over the past decade, James! We appreciate your support!
Posted 2 years ago
Maap is without a doubt my favourite cycling brand.
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Posted 2 years ago
We love to hear this, Louis! Thanks for the review and support!
Posted 2 years ago
Prompt shipping and a great well fitting product. Little expensive but it’s top notch so you’re paying for the quality which is worth it.
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Posted 2 years ago
Structured catalogue making the selection process become more effortless. The easy and hassle-free checkout process is a plus point.
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Posted 2 years ago
Super nice colors and design. Size is as described. Simply love it. Looking and feeling fast :)
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Posted 2 years ago
We love to hear this, Maria! Thanks for the feedback and support!
Posted 2 years ago
Great website to navigate and shop from and items are delivered extremely fast.
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Posted 2 years ago
very very pleased
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Posted 2 years ago
Thanks for the review and feedback, Darren!
Posted 2 years ago
It's very nice to get to purchase quality items at a discounted cost. The free shipping is also an added bonus.
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Posted 2 years ago
Thanks for the review and the feedback, Christopher!
Posted 2 years ago
Lovely. Wish they came in the recycled paper packaging like Rapha does. The website is also HORRENDOUS for choosing different colors, every time you click one color it reloads the entire page and shuffles the order of the other colors. I just want to be able to click through all the colors, but instead, I have to do mental gymnastics to remember which ones I've clicked on or not.
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Posted 2 years ago
Thanks for your feedback, Max! We are always on a mission to improve and have shared this with the relevant teams.
Posted 2 years ago
The Maap store in Europe works very well. Shipments often arrive within a week. The quality of the products is very good. Very good contact with support.
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Posted 2 years ago
We love to hear this, Michał! Thanks for the review and support!
Posted 2 years ago
Love love love my new Maap gear. Ordered through the Maap website and found it very user friendly. My gear arrived in a matter of days. This was my first time purchasing Maap but won’t be my last as the quality is so good and I love the colors not as bright and in your face as other leading brands.
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Posted 2 years ago
Thanks for your feedback and support, Kerrie! Your feedback will be shared so we can keep making things that you love!
Posted 2 years ago
Easy to use platform, fast delivery and most of all great kit.
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Posted 2 years ago
MAAP definitely has a fixed spot in my cycling gear rotation. The experience has been great and the kit is outstanding.
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Posted 2 years ago
Thanks for the review and feedback, Arthur!
Posted 2 years ago
MAAP is rated 4.6 based on 2,923 reviews