MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,924 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“On the hard product, my go-to brand. Better than Rapha. Superior fit, quality & attention to detail. Keep up the smooth & easy buying experience.”

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Posted 2 years ago

Hey Joe, Thanks for the kind review and feedback! We are glad to be your go-to kit to take out on the road! Thanks for the support, Joe!

Posted 2 years ago

“Best quality and fast delivery”

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Posted 2 years ago

“All is good. Can't wait for more promotion”

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Posted 2 years ago

“Prompt delivery!”

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Posted 2 years ago

“Great work.”

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Posted 2 years ago

“Amazing jersey and delivery. There is a small scuff on the jersey I recieved though. Excited to be a part of the MAAP fam.”

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Posted 2 years ago

Hi Bria, Thanks for taking the time to share some feedback on your recent order! We will get our customer service team to reach out to help you with the issue with the Jersey. We are thrilled to have you as a part of the MAAP fam!!

Posted 2 years ago

“There was an inventory mix-up and the item I ordered was actually out of stock. However I received a prompt email update and the other items were received as ordered.”

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Posted 2 years ago

“Email not responding or reply too slow!”

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Posted 2 years ago

“Great sale. Excellent delivery.”

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Posted 2 years ago

We are glad to hear it, Miguel! Thanks for the support!

Posted 2 years ago

“Paid for priority post and it arrived in 7 days. We are not remote and please don’t tell me about postal delays. Do t offer the service if you cannot meet expectations.”

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Posted 2 years ago

“everything and everystaff at the shop was very nice.”

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Posted 2 years ago

“Everything is good but things are always slow to ship out.”

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Posted 2 years ago

“Fast shipping and quality gear.”

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Posted 2 years ago

We love to hear this, Kate! Thanks for the review and feedback!

Posted 2 years ago

“Always a good experience from order to delivery. Well done Maap.”

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Posted 2 years ago

We are glad to hear it, Jim! Thanks for the review!

Posted 2 years ago

“Very comfortable for cycling apparel”

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Posted 2 years ago

“The website is superb, very reliable, also the delivery is fast even though I am from the Philippines it was fast and well packed. Kudos to that. Hoping I can buy more, if my budget permits 😜. Thank you!”

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Posted 2 years ago

Thanks for the support and kudos, Billy! Thanks for taking MAAP out on the road in the Philippines!

Posted 2 years ago

“Fault in the jacket and poor service in terms of replies to my service query. Also surprised full refund not offered on faulty item that can’t be replaced like for like.”

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Posted 2 years ago

“Great Socks.”

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Posted 2 years ago

“After taking several weeks to be delivered- the Jersey is too small. I’ve sent it back only to be told I have to purchase something else as you won’t refund. Now have to wait for the jersey to be returned and a credit given so I can get another jersey which by the time I receive it - I will no longer need it. Ridiculous. I won’t buy from Maap again and will tell other rider of my experience.”

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Posted 2 years ago

“非常好的体验，希望在中国北京，能有专卖店”

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Posted 2 years ago

MAAP is rated 4.6 based on 2,924 reviews