MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Own close to 20 pieces of maap jerseys/bibs. It has never let me down from point of purchase to being on the road. Every step of the journey with Maap has been excellent. Out of this world customer service. Service recovery. Quick DHL delivery. Top class products. It has impressed me so much that I have stopped wearing any other brands completely. Maap is truly number 1 for me. Ps: please launch some full red jerseys for Men!”

Helpful Report

Posted 2 years ago

Thanks for the awesome review and feedback! We love to hear feedback like this Nicol! Thanks for making MAAP your number 1! We have shared your feedback on the red jerseys with our design team so they can think about this when creating future designs!

Posted 2 years ago

“Quick delivery”

Helpful Report

Posted 2 years ago

“The quality of the MAAP cycling jersey and the BIB shorts is very good. Excellent fit and comfort.”

Helpful Report

Posted 2 years ago

Thanks for the review and support, Peh! We appreciate it!

Posted 2 years ago

“I consider myself a Rapha-refugee, and was excited to check out MAAP. The product is top-notch judging from the materials used - eschler knits, Elastic Interface chamois, YKK components etc. You definitely are getting what you paid for in the product. However...pre/post customer sales support for MAAP trails Rapha. As someone unfamiliar with the brand fit there should be free return shipping at the price point they are at. In the end I returned the kit, and ended up buying the right size at a local retailer. I'm a fan despite the experience!”

Helpful Report

Posted 2 years ago

Thanks for your review and feedback, Alan. Thanks for taking the time to share your feedback on our returns policy! We will ensure that your feedback is shared so that we can use it to review our returns policy in the future. When you purchase from our Australian website, we offer free returns for full-priced items, but at this stage, it's only for returns within Australia. Thanks for being a fan of MAAP! Hopefully we can make some changes in the future as a result of your feedback. In the meantime, the MAAP Support team are always here to help with sizing advice.

Posted 2 years ago

“The team at the LAB have been great when purchasing garments within the store. A great customer experience. The product is fantastic and the range is amazing.”

Helpful Report

Posted 2 years ago

Thanks for the awesome review and feedback, Adrian! We hope to see you back at the MAAP LaB soon!

Posted 2 years ago

“Love the quality and design of the jersey and athletic shirt. Would love it if the international orders included taxes and customs at checkout. Possibly even another delivery carrier option as well.”

Helpful Report

Posted 2 years ago

Thanks for your review and feedback. We will be sure to take your feedback onboard and consider it with future decisions.

Posted 2 years ago

“Very quick and easy”

Helpful Report

Posted 2 years ago

“Just received my second Alt_Road LS Jersey. Great fit and feel, they're amazingly warm for this cool Qld winter.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Stuart! Thanks for taking MAAP out on the road in Queensland!

Posted 2 years ago

“Great quality and super fast delivery to NZ. I'm very impressed.”

Helpful Report

Posted 2 years ago

Thanks for your review and for taking MAAP out on the road in NZ, Elena!

Posted 2 years ago

“I had been looking for long sleeve jersey for summer rides, and my skin basically cannot tolerate heat for long period of time. Then I found MAAP long sleeve jersey and it has become one of my favourite jersey ever. The mesh used for the sleeves was amazing, it wrapped my arms completely but didn’t put any extra forces on my skin at all. I would highly recommend MAAP to all of my cyclist friends ! Keep launching more fabulous products for us, cheers !”

Helpful Report

Posted 2 years ago

Thanks for the awesome review and feedback, Eliska! We'll share all of your feedback so we can keep making things that you love!

Posted 2 years ago

“Excellent product. Excellent online experience. Excellent service and delivery.”

Helpful Report

Posted 2 years ago

Thanks for the awesome review and feedback! We really love to hear this!

Posted 2 years ago

“I felt in love with MAAP after the first purchase of my bibs, then there was a jersey, another jersey, second pair of bibs and keep going. The comfort, style and looks, its everything I needed. I love biking in summer in hot weather and MAAP performs very well in those conditions. The bibs are comfortable for 4--50 miles rides. I love the MAAP`s apparel colors as they stand out from the crowd. Their customer service as also five stars. MAAP will be my favorite brand forever!!”

Helpful Report

Posted 2 years ago

Thanks for all the love and the awesome feedback and review, Marcin! We love to hear this!

Posted 2 years ago

“I LOVE Evolve Pro Air Jersey ,But there will always be only men's models that have the color I like. I hope that the colors and styles in the future can be available for both men and women.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Daniele! We will share your feedback with the MAAP design team so we can use it to create more products that you love!

Posted 2 years ago

“I like the material and finish of this product. It was a bit tighter than I thought. It's better to indicate the dimensions of various parts of the products. There is no shop to try the wear on around my place.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Kenta! Hopefully, we can get MAAP in a store near you in the future. We'll share your feedback on this!

Posted 2 years ago

“Perfect service, and super fast delivery!”

Helpful Report

Posted 2 years ago

“Great jersey, lightweight comfortable. I am very petite and have issues with other MAAP jerseys being too narrow for my shoulders (no idea how this is possible) and this is the only jersey that actually fits me well from MAAP”

Helpful Report

Posted 2 years ago

“Nice fit, quality as usual with MAAP!”

Helpful Report

Posted 2 years ago

“I use and recommend MAAP products.”

Helpful Report

Posted 2 years ago

“MAAP is art, fashion, nature, Let me relaxed, comfortable to ride a bike. I very like MAAP color, it’s beauty for life.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Liying! We love to hear this!

Posted 2 years ago

“I have recently bought a shift pro base jersey and I can only recomend it! The color is stunning and the shape of the jersey fits me well. The only choice for me when it comes to ordering a new jersey is MAAP.”

Helpful Report

Posted 2 years ago

Thanks for the amazing review and support!

Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews