MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,923 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“The Equip Jacket is amazing. So warm, a great length, super stylish boxy look. I was looking for something that was compact (for travel), super warm, but still stylish. This jacket has been perfect.”

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Posted 2 years ago

“Best kit in market. Period. Wished you still made our custom TKM kit”

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Posted 2 years ago

Thanks for the awesome review and feedback, Andy! We'll share your feedback on custom too!

Posted 2 years ago

“very good service and quality. fit well.”

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Posted 2 years ago

“Hey Gang, The quality of your gear is unmatched. It's a treat to open up a box full of premium kit. My order was shipped very quickly in two parcels. Unfortunately one went AWOL for a few days but that was the fault of the carrier, not MAAP. After spending $1500 in one order, I'm just wondering what it takes it takes to get a freebie out of you guys!? An old stock bidon or even a sticker goes a long way towards brand loyalty. That being said, MAAP is the only brand I'll wear. Ride on!”

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Posted 2 years ago

Hi Michael, Thanks for the review and for the feedback! We will take all of your feedback onboard and share it, you have some great ideas! Thanks for your support and review. Happy riding out there!

Posted 2 years ago

“Great experience, love my new gear”

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Posted 2 years ago

We love to hear this!

Posted 2 years ago

“Products were shipped and received quickly! I had a coupon code that I missed using when I placed my order so I emailed them and they refunded me the difference. Happy with both the products and the service!”

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Posted 2 years ago

“Great website and selection of apparel. Designs are awesome and new designs are launched frequently. Excellent customer service and delivery. Keep it up.”

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Posted 2 years ago

“Quite simply a comfortable sock on hot/warm rides in spring. Its also fashionable enough that I wear it casually!”

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Posted 2 years ago

“MAAP has been my go to kit for a couple of years now. They stand by their product and have unfortunately had to use the crash replacement policy not once but twice. Each time the customer relation team sorted me quickly. I even managed to get a photo of me on the UCI World Gravel instragram page proudly wearing my mud covered MAAP kit on my way to qualifying for the UCI Gravel World Champs later in the year! Its great kit, wears well and the company stands behind their product.”

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Posted 2 years ago

“Great service even greater product!”

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Posted 2 years ago

“Fast delivery, great product, fits well and warm!”

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Posted 2 years ago

“Terrible product sizing for athletes, customer service is basically non existent. Good luck if you try to arrange a refund, exchange or even to get your calls and messages responded to.”

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Posted 2 years ago

“I always love the quality of MAAP jerseys and kits. It never fails my expectation and the product always delivered! Good job to the team!”

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Posted 2 years ago

Thanks, Donna! We love to hear this!

Posted 2 years ago

“Great products and super swift delivery”

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Posted 2 years ago

“The custom duties and local taxes are a big turn-off for Canadian buyers, all your competitors (Rapha, Attaiquer,etc) have figured out how to sell in Canada without the outrageous custom duties. You can do better MAAP, and I hear you now have a Canadian owner so time is up. Otherwise love the brand and what I bought”

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Posted 2 years ago

“I bought three items that two jerjey and socks. it was really nice material that make comfotable for me. forward I will buy only MAAP. Before, I love RAPHA but MAAP high performence indecate to me so I introduce my riding team and my coworkers who are love to ride bycicle. if you have a promotion Will you send a email for me and my team. because we will need team uniform. haha”

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Posted 2 years ago

“Gear arrived super quick from Australia to New Zealand, excellent customer service as always.”

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Posted 2 years ago

Thanks for taking MAAP out on the road in NZ Jakub!

Posted 2 years ago

“The kit that I ordered is incredible every piece that I now own I love. However, the only thing that was a bit slow was the time to dispatch and deliver the items, I placed the order on the 9th (Tuesday) and the order was only dispatched the 15th (Following Monday). Not a huge deal but definitely could be better.”

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Posted 2 years ago

“Shipped fast, I don't always by expensive cycling kit but when I do.....”

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Posted 2 years ago

“Great quality product”

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Posted 2 years ago

MAAP is rated 4.6 based on 2,923 reviews