MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Excellent products, fast delivery, helpful customer service. My favourite website to shop cycling clothes”

Helpful Report

Posted 2 years ago

Thanks for the awesome review and feedback, Anett! The team are rapt to hear this!

Posted 2 years ago

“Very happy with the latest purchase, great design and looks to be of a high quality”

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Posted 2 years ago

Thanks for the review and support!

Posted 2 years ago

“Fast & efficient delivery.”

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Posted 2 years ago

Thanks for the support, Andy!

Posted 2 years ago

“Lots of great designs for jerseys and bibs at an affordable price. Fast delivery too! Thanks MAAP!”

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Posted 2 years ago

Your support is appreciated by the team! Thanks, Sook!

Posted 2 years ago

“Easy browsing and easy to order. Fast delivery!!! MAAP is one of the best kit I ever worn. Thank you for being one of the best kit in the Market!”

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Posted 2 years ago

Thanks for your awesome review and kind feedback, Alvin! We appreciate your support.

Posted 2 years ago

“In-store and online customer service is elite. Furthermore, the quick turnaround on online delivery orders always seems to amaze me.”

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Posted 2 years ago

Thank you so much Ameer! We are glad our team are taking great care of you! We appreciate the support!

Posted 2 years ago

“Ordered new Atmos rain jacket. Arrived quickly via express post. When I tried it on it was too big. Started a return process & size I needed was not available so I opted for full refund. The whole process was extremely easy & money was back in my account within two days. Awesome service”

Helpful Report

Posted 2 years ago

Thanks for the awesome review and feedback! We are sorry you couldn't get your Atmos Jacket in the perfect size. Thanks for the kind words about your experience with us, we appreciate it!

Posted 2 years ago

“A+ in my book. I'm never disappointed whenever I purchase MAAP cycling gear. I can always count on being stylish and stand out from all the other cyclists. The MAAP website makes shopping super easy unlike some of the other.”

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Posted 2 years ago

“Everything exceptional … well, almost. Communication brilliant Please keep up the good work, and don’t let ur success mean u start to lower ur quality and standards I would note however that your chamois in the top of the line shorts no where near matches assos, especially considering the high price. Additionally your gloves fall way way short of good. I don’t think I even tried them on, and was quick to return them. I’ve been riding for 22 years”

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Posted 2 years ago

“Super easy delivery to China . Well packed . Love the Article .”

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Posted 2 years ago

We love to hear this kind of feedback! Thanks Petra!

Posted 2 years ago

“Very fast and reliable delivery.”

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Posted 2 years ago

Thanks for the awesome review and feedback, Patrick!

Posted 2 years ago

“Custom fees are quite expensive in Canada and bring lots of problems when you need to return items. Items are really nice looking, but the fit is very very small.”

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Posted 2 years ago

We're sorry to hear that you had a negative experience with customs charges and sizing. We take all feedback seriously and we will ensure your voice is heard on this one so we can look after you better in the future!

Posted 2 years ago

“Amazing quality kit, will definitely be back!”

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Posted 2 years ago

This is the feedback we love to hear! Thanks for the support Mike!

Posted 2 years ago

“Good quality kit with exceptional customer service. This is a smaller fit than Rafa requiring an exchange to a larger size, but the whole process was quick and easy. Will be buying again.”

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Posted 2 years ago

Thanks for your support and feedback, Michelle! We appreciate it!

Posted 2 years ago

“I have been a MAAP customer for a few years and purchasing from the Melbourne store is always a pleasure.”

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Posted 2 years ago

Thanks for your support! Hopefully we'll see you back at the LaB soon!

Posted 2 years ago

“Excellence from MAAP”

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Posted 2 years ago

This is what we love to hear! Thanks for the awesome review and feedback. We appreciate the support, Matthew!

Posted 2 years ago

Thanks for your awesome reviews and support, Matthew! We really appreciate it!

Posted 2 years ago

“Pro bib 2.0 is so expensive that I cant believe it ripped when snagging with my bike seat after only 2 months of use! The "crash" replacement is okay, but I still dont think I should have paid 60% of a brand new bib because my "old" (3 months old) bib is ripped. I dont want to have to be extra careful with such an expensive item, it should be made to last and to withstand the level of training I need to do.”

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Posted 2 years ago

“bought a bundle from MAAP on-line. Love their clothing. Staff very helpfull. My favourite brand.”

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Posted 2 years ago

“In fact, after my experience with Maap, I can't buy anything other than Maap. Thank you very much .”

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Posted 2 years ago

“MAAP has always served well. Excellent product and Excellent customer service.”

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Posted 2 years ago

We appreciate your review and feedback, Huy! Thanks for the support!

Posted 2 years ago

MAAP is rated 4.6 based on 3,496 reviews