MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,908 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great experience buying MAAP gear. Sizing is definitely based on ideal cycling physique… make sure you know your measurements and how you want things to fit, rather than worry about the actual letter size.”

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Posted 2 years ago

Thanks, David! We appreciate your support!

Posted 2 years ago

“I am always impressed with the speed of delivery as well as the accurate live updates. That being said the product is once again high quality and fits well.”

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Posted 2 years ago

Thanks for the ongoing support, Debbie!

Posted 2 years ago

“Im in love”

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Posted 2 years ago

Thanks for the love Sven!! We appreciate all of your support!

Posted 2 years ago

“It's a good product, well finished, good material, fit to real size. The Cargo pocket of leggings is designed perfectly.”

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Posted 2 years ago

“The customer service is great, they answer questions so quick and efficiently.”

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Posted 2 years ago

“The long sleeve jersey is buttery soft and fits beautifully. The colour is very pretty. Duty charges were a little rough.”

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Posted 2 years ago

“Great product and support. However, you guy really need to figure out the duty situation. Increasing the international shipping threshold to $500 is insanity. My order was only around $200 in value and I was charged $80+ in duties and taxes. Your Aussie based competitors now include shipping and duties at a lower price point. This is more so infuriating because I'm receiving a replacement product because of warranty purposes.”

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Posted 2 years ago

“Ships with no tax and shipping charge.”

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Posted 2 years ago

“Great quality Great fit Reasonably good value”

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Posted 2 years ago

Thanks so much Robert!

Posted 2 years ago

“SUPER BARDZO DOBRA JAKOŚĆ POLECAM WSZYSTKIM”

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Posted 2 years ago

Thanks so much Beata! We love this!

Posted 2 years ago

“I recently bought a pair of Team Evo thermal bib tights. Medium is the perfect fit for me (6ft, 77kg), and could not be happier with the tights! But that's not why I'm writing this review. After a few rides I had an issue with the stitching on one of the legs, and the customer support I received from MAAP to quickly resolve the issue and sort me out with a new pair was way above my expectations and shows why they are a premiere brand in the cycling space! Always love heading out in my MAAP kit, and looking forward to the next addition.”

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Posted 2 years ago

We appreciate your support and feedback, Harri! We are glad our support team did an amazing job of taking care of you! Thanks for the review!

Posted 2 years ago

“It was easy to order, however my order didn’t get processed for over 2 weeks after I contacted MAAP. The customer service agents were VERY helpful and got that addressed asap”

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Posted 2 years ago

Hi Jaclyn, Sorry you had an issue with your order! We have shared feedback on this so we can avoid this kind of thing happening in the future. We are very glad the MAAP Support team looked after you to get your your kit ASAP!

Posted 2 years ago

“Great products and exceptional customer service!”

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Posted 2 years ago

Thanks Alvin! We have shared your feedback with our design and support team! They love to hear they are doing a great job! Thanks for the support!

Posted 2 years ago

“Very fast to process order”

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Posted 2 years ago

“My new merino jersey is beautiful to wear and arrived quickly after ordering.”

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Posted 2 years ago

We are so glad to hear this, Maree! Thanks for the review!

Posted 2 years ago

“Delivery was soon, Great!”

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Posted 2 years ago

We are glad to hear your order was speedy getting to you! Thanks for the support, Ae!

Posted 2 years ago

“Love the colours, quality and fit !”

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Posted 2 years ago

Thanks so much! We love to hear it!

Posted 2 years ago

“love the colors they have for the bibs and jersey. one of the must comfortable bib i ever worn.”

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Posted 2 years ago

We love to hear this! We've shared your feedback with our design team. Thanks Yew!

Posted 2 years ago

“Smooth experience”

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Posted 2 years ago

We love to hear this Alejandro! Thanks for the support!

Posted 2 years ago

“MAAP was very helpful when chasing up my delivery and tracking info . My clothes were spot on for size and I will definitely shop here again . Very happy”

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Posted 2 years ago

We're glad to hear you are very happy with your MAAP kit! Thanks for the review and support, Mary!

Posted 2 years ago

MAAP is rated 4.6 based on 3,908 reviews