MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,908 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I think the product quality is good, and the design style and details are well-executed. I wonder if it would be possible to introduce more series with simpler, less patterned designs or a more urban style. This would make it easier to pair with other accessories.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Yichun! We'll take that onboard for future designs. We appreciate your support.

Posted 2 years ago

“Always positive and smooth.”

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Posted 2 years ago

We love to hear this. Thanks for the review and support, Nathan!

Posted 2 years ago

“Fantastic, most comfortable cycling apparel!”

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Posted 2 years ago

Thanks Jacob! We appreciate your support and feedback!

Posted 2 years ago

“Received my order very quickly, and as usual, very satisfied with the products. I’ve been wearing my casuals hoodie every night. Alt-Road gloves are really comfortable, but have yet to put my jersey to the test. Looking forward to the Monday morning ride!”

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Posted 2 years ago

Thanks for the great review and feedback! We love to hear this kind of feedback. Thanks for your support Melissa!

Posted 2 years ago

“Fast delivery amazing quality products!”

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Posted 2 years ago

We are so glad to hear you have had an awesome experience with your new MAAP pieces!

Posted 2 years ago

“Nice products, good quality and great customer service. If you have a problem, they solve it within 2 days.”

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Posted 2 years ago

We are so glad to hear your feedback, Mariska! We've shared your feedback with the product and MAAP support team so they can celebrate this! Thanks for the support!

Posted 2 years ago

“Above expectations. I gave some product feedback and was able to have it replaced. I also made a great purchase of a new rain jacket based on a conversation with Jake. The product was perfect.”

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Posted 2 years ago

Thanks for the support and feedback! We're glad to hear that Jake took great care of you and helped you decide on a jacket!

Posted 2 years ago

“Good product, shipping was extremely expensive comparing to other brands”

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Posted 2 years ago

We are glad to hear you are a fan of your new MAAP pieces. We have shared your feedback on the shipping with all of the relevant teams so we can consider it for the future too. Thanks for taking the time to do the review and for all of your support.

Posted 2 years ago

“Had to return a jacket due to size and went very well.”

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Posted 2 years ago

We're glad you found our returns portal a smooth experience, Richard. Thanks for the review and support!

Posted 2 years ago

“Good gear but expensive.”

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Posted 2 years ago

Thanks for the review, Azhar! We'll share your feedback with the relevant teams. Give us a follow on our socials to be sure to be kept in the loop with any sales we have too.

Posted 2 years ago

“Generally i am satisfied with the purchase i made, but it seems like the actual colour of the product doesn’t match on the screen. It is way darker than i expected”

Helpful Report

Posted 2 years ago

Thanks for your review, Saenansul! We are sorry to hear the colour was not what you were expecting. If you reach out to the team at info@maap.cc with a photo the MAAP Support team will help you out here.

Posted 2 years ago

“Prompt delivery and good website”

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Posted 2 years ago

Thanks, Helen!

Posted 2 years ago

“Package arrived quickly. Products are great quality. Bib fit perfectly and have held up on 3+ rides so far. Love the shirts and will use them for running as well. Really nice gear.”

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Posted 2 years ago

We really appreciate the support! Thanks for a great review!

Posted 2 years ago

“Great customer service, and I really like the design of MAAP!”

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Posted 2 years ago

We'll share this with the MAAP Support and our Design team. Thanks so much Yini!

Posted 2 years ago

“I love the style, fit and quality of MAAP cycling kit and my latest order has not dissappointed. Orders are always dispatched promptly which is another big plus for the MAAP team.”

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Posted 2 years ago

This is the kind of feedback that makes us keep doing what we do! Thanks, Shane!

Posted 2 years ago

“Quick response. Super helpful”

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Posted 2 years ago

Thanks for your continued and ongoing support, David! We appreciate it!

Posted 2 years ago

“The best of the best”

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Posted 2 years ago

We love to see feedback like this! Thanks for the support!

Posted 2 years ago

“I'm satisfied with all the materials, design, and fit.”

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Posted 2 years ago

Thanks for for the review, Song! We appreciate it!

Posted 2 years ago

“Love these bib shorts. Comfortable & fast, great fit. Would get more.”

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Posted 2 years ago

Thanks for the awesome review, Hannah! We appreciate the support!

Posted 2 years ago

“Order arrived quickly and the quality is awesome thank you!”

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Posted 2 years ago

We are so glad to hear this. Thanks for the awesome review, Christian!

Posted 2 years ago

MAAP is rated 4.6 based on 3,908 reviews