MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,404 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Amazing quality kit, will definitely be back!”

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Posted 2 years ago

This is the feedback we love to hear! Thanks for the support Mike!

Posted 2 years ago

“Good quality kit with exceptional customer service. This is a smaller fit than Rafa requiring an exchange to a larger size, but the whole process was quick and easy. Will be buying again.”

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Posted 2 years ago

Thanks for your support and feedback, Michelle! We appreciate it!

Posted 2 years ago

“I have been a MAAP customer for a few years and purchasing from the Melbourne store is always a pleasure.”

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Posted 2 years ago

Thanks for your support! Hopefully we'll see you back at the LaB soon!

Posted 2 years ago

“Excellence from MAAP”

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Posted 2 years ago

This is what we love to hear! Thanks for the awesome review and feedback. We appreciate the support, Matthew!

Posted 2 years ago

Thanks for your awesome reviews and support, Matthew! We really appreciate it!

Posted 2 years ago

“Pro bib 2.0 is so expensive that I cant believe it ripped when snagging with my bike seat after only 2 months of use! The "crash" replacement is okay, but I still dont think I should have paid 60% of a brand new bib because my "old" (3 months old) bib is ripped. I dont want to have to be extra careful with such an expensive item, it should be made to last and to withstand the level of training I need to do.”

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Posted 2 years ago

“bought a bundle from MAAP on-line. Love their clothing. Staff very helpfull. My favourite brand.”

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Posted 2 years ago

“In fact, after my experience with Maap, I can't buy anything other than Maap. Thank you very much .”

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Posted 2 years ago

“MAAP has always served well. Excellent product and Excellent customer service.”

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Posted 2 years ago

We appreciate your review and feedback, Huy! Thanks for the support!

Posted 2 years ago

“Love the design, material and how it fit”

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Posted 2 years ago

Thanks for the love, Alex!

Posted 2 years ago

“Placed the order on Monday and delivered too NZ from Melbourne by Wednesday. Very fast well tracked delivery. Web page easy to use with plenty of info and reviews.”

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Posted 2 years ago

Thanks for the awesome review, Mark! We appreciate the support!

Posted 2 years ago

“Super quality, nice product. The big bug is the duty you must pay for the broker. All other cie like Rapha pay for the broker and duty. At least the broker.”

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Posted 2 years ago

“Nice design and after market service”

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Posted 2 years ago

“Great warmth for 5-15C in Denmark”

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Posted 2 years ago

“It's always a pleasure wearing the wonderful and comfortable jerseys from MAAP (and being a proud OZ too). The material is best in class and good to wear for long ride.”

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Posted 2 years ago

Thanks for all of your support and for such an awesome review, Doddy! We appreciate your support!

Posted 2 years ago

“Excellent products that worth to spend”

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Posted 2 years ago

We love to hear this. Thanks, Hamad!

Posted 2 years ago

“Excellent products through all my orders and prompt shipping. What more could you wants”

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Posted 2 years ago

Thanks for the support, Kurt! We appreciate the review!

Posted 2 years ago

“I just can't get enough from the amazing designs and best materials from Maap, please keep the fire going .”

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Posted 2 years ago

We really appreciate your kind words and awesome review! Thanks Edwin!

Posted 2 years ago

“It would be an even better experience if the duty, taxes, and courier costs were already built into the price like some of your competitors.”

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Posted 2 years ago

Thanks for taking the time to do the review. We appreciate the support. We will ensure you're feedback is shared so we can work on providing better experiences in the future around duties and customs. Reach out if there is anything else we can help you with.

Posted 2 years ago

“Living in Canada is a disadvantage now when purchasing MAAP products. Being forced to order online through the multiple jurisdictions resulted in an after purchase duty of $60 on 2 pair of basic riding gloves.”

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Posted 2 years ago

We're sorry to hear that you had a negative experience relating to customs charges on your order. We take all feedback seriously and will share it with the relevant teams.

Posted 2 years ago

“top of the pop :)”

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Posted 2 years ago

Thanks, Palo! We appreciate the awesome review!

Posted 2 years ago

MAAP is rated 4.6 based on 3,404 reviews