MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,404 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I snapped up a prime vest at a good price as part of the early black Friday sale. What a vest, I love it. Thanks Maap keep up the fantastic work.”

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Posted 2 years ago

“Purchased through the Black Friday Sale, MAAP has always been a pleasurable experience to shop with. All systems are simple and the communication through email with order confirmation then when delivered with Aus Post tracking is perfect. The parcel arrived at the door in 2 days :)”

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Posted 2 years ago

Thanks for a great review and for all of your support. We appreciate it, Thomas!

Posted 2 years ago

“Good kit! I like the options and designs.”

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Posted 2 years ago

We love to hear this! Thanks, Adam!

Posted 2 years ago

“I needed to exchange an item for a different size & it couldn’t have been easier to sort. Excellent return policy & service.”

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Posted 2 years ago

Thanks for the review, Mark! We're glad to hear you are happy with our returns process!

Posted 2 years ago

“I enjoy cycling with your products. I would say, it's difficult to choose a size and I don't realize which size suits me still now. I hope to wear your products and have advice before I buy. Please make MAAP shop in Tokyo Japan.”

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Posted 2 years ago

Thanks for the review and feedback, Yamashita and for taking MAAP out on the road in Tokyo! Our MAAP Support Team are here waiting to help you with sizing, you can reach them on live chat or at info@maap.cc We also have a stockist over there incase you want to pop there to try out some kit: Y's Road Kawasaki Kawasaki Mid Mark Tower 2-10-2, Isago, Kawasaki Ward, Kawasaki, Kanagawa 210-0006 Japan. Hopefully one day we can get a MAAP LaB over in Tokyo! Your feedback will be shared. Thanks for the support.

Posted 2 years ago

“Nothing that you guys don’t know already, nice and easy”

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Posted 2 years ago

Thanks a lot, Matthew! We appreciate it the kind words!

Posted 2 years ago

“Love the fit of the apparels, bibs and jerseys. Designs have been nice and the colors are awesome.”

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Posted 2 years ago

We really love to hear this. Thanks, Suhardi!

Posted 2 years ago

“Great fabric and design, I love the maap. Instead, it would be nice if they expanded free shipping.”

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Posted 2 years ago

Thanks for the review and for the love! We will share your feedback with all the relevant teams on the shipping. Happy riding out there!

Posted 2 years ago

“Excellent products, fast delivery, helpful customer service. My favourite website to shop cycling clothes”

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Posted 2 years ago

Thanks for the awesome review and feedback, Anett! The team are rapt to hear this!

Posted 2 years ago

“Very happy with the latest purchase, great design and looks to be of a high quality”

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Posted 2 years ago

Thanks for the review and support!

Posted 2 years ago

“Fast & efficient delivery.”

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Posted 2 years ago

Thanks for the support, Andy!

Posted 2 years ago

“Lots of great designs for jerseys and bibs at an affordable price. Fast delivery too! Thanks MAAP!”

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Posted 2 years ago

Your support is appreciated by the team! Thanks, Sook!

Posted 2 years ago

“Easy browsing and easy to order. Fast delivery!!! MAAP is one of the best kit I ever worn. Thank you for being one of the best kit in the Market!”

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Posted 2 years ago

Thanks for your awesome review and kind feedback, Alvin! We appreciate your support.

Posted 2 years ago

“In-store and online customer service is elite. Furthermore, the quick turnaround on online delivery orders always seems to amaze me.”

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Posted 2 years ago

Thank you so much Ameer! We are glad our team are taking great care of you! We appreciate the support!

Posted 2 years ago

“Ordered new Atmos rain jacket. Arrived quickly via express post. When I tried it on it was too big. Started a return process & size I needed was not available so I opted for full refund. The whole process was extremely easy & money was back in my account within two days. Awesome service”

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Posted 2 years ago

Thanks for the awesome review and feedback! We are sorry you couldn't get your Atmos Jacket in the perfect size. Thanks for the kind words about your experience with us, we appreciate it!

Posted 2 years ago

“A+ in my book. I'm never disappointed whenever I purchase MAAP cycling gear. I can always count on being stylish and stand out from all the other cyclists. The MAAP website makes shopping super easy unlike some of the other.”

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Posted 2 years ago

“Everything exceptional … well, almost. Communication brilliant Please keep up the good work, and don’t let ur success mean u start to lower ur quality and standards I would note however that your chamois in the top of the line shorts no where near matches assos, especially considering the high price. Additionally your gloves fall way way short of good. I don’t think I even tried them on, and was quick to return them. I’ve been riding for 22 years”

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Posted 2 years ago

“Super easy delivery to China . Well packed . Love the Article .”

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Posted 2 years ago

We love to hear this kind of feedback! Thanks Petra!

Posted 2 years ago

“Very fast and reliable delivery.”

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Posted 2 years ago

Thanks for the awesome review and feedback, Patrick!

Posted 2 years ago

“Custom fees are quite expensive in Canada and bring lots of problems when you need to return items. Items are really nice looking, but the fit is very very small.”

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Posted 2 years ago

We're sorry to hear that you had a negative experience with customs charges and sizing. We take all feedback seriously and we will ensure your voice is heard on this one so we can look after you better in the future!

Posted 2 years ago

MAAP is rated 4.6 based on 3,404 reviews