MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Great quality, fast shipping, nice design”

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Posted 2 years ago

“Great service, fast delivery and the highest quality cycling apparel.”

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Posted 2 years ago

Thanks for the review and nice feedback, Craig! We appreciate it!

Posted 2 years ago

“Love ur stuff”

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Posted 2 years ago

Thanks so much for the love, Timofey!

Posted 2 years ago

“Fast delivery, excellent customer support.”

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Posted 2 years ago

Thanks for the reviews and support, Allard!

Posted 2 years ago

“Brilliant service and issue resolution”

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Posted 2 years ago

Thanks for the awesome review and feedback, Toby!

Posted 2 years ago

“This is the first time I purchased from Maap and I am very pleased with the jersey. It fits nicely, it’s breathable and it does not roll up ! They run a little small. I am 5’4 and I weigh 165. I had to go with an xl.”

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Posted 2 years ago

Thanks for taking the time to do the review, Monica!

Posted 2 years ago

“My experience with Maap has been alwasy amazing. I am in Canada and I have placed few orders already over the las 2 years. The quality of their kits is amazing! The jerseys fit perfectly and feel nice. The bibs arr the right length on the legs a d also the waste. Their customer service is above and beyond amazing. For sure you can always talkntl someone if you have any concerns. And the best Maap stands by their guarantee without ever being a hassle. My bibs from Rapha had all the stitches ckming out and they did nothing about it. And Assos Dyadora (top of the line)back panels became see-through within a year.and once again Assos wasn't very helpful. With Maap I don't have to ever worry about anything.”

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Posted 2 years ago

“It's always a solid experience with MAAP. I've been a customer on and off since 2015 and it just gets better at better. Even at the size MAAP is now as a business operating around the globe, they focus on the customer experience and that gets me back again and again.”

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Posted 2 years ago

We love to hear this, Joe! Thanks for your review and support! We appreciate your loyalty and we are always here if you need more help! Happy riding out there!

Posted 2 years ago

“very good and fast”

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Posted 2 years ago

“High quality, great customer service”

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Posted 2 years ago

Thanks for the review and support, David!

Posted 2 years ago

“Process and speed was excellent. I only have one concern, i am based in abu dhabi uae and ordered/shipped thru my australian address, the size of kit i ordered (xl) is big for my size, wondering how to exchange it?”

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Posted 2 years ago

Hi Rob, Thanks for the review and feedback! We are sorry it was not the perfect size for you! I can see our MAAP Support team has replied to the email that you sent us a little earlier today. Check your inbox and you will have all of the information that you need on how to return this one.

Posted 2 years ago

“The colors are so pretty”

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Posted 2 years ago

Thanks for the kind review, Henny!

Posted 2 years ago

“Very fast delivery though the sorting of various items in the web can be improved to be done easier.”

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Posted 2 years ago

“Efficient online service and fast delivery.”

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Posted 2 years ago

“I would improve the look of the digital gift card. I ended up creating my own one as the card look like a code print out and didn’t feel personal or special.”

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Posted 2 years ago

“Order arrived poste haste, exactly as described on the website - always this way with MAAP.”

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Posted 2 years ago

“Bought the pro-bibs to replace an old pair. Fast delivery and great fit. Very happy.”

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Posted 2 years ago

“Very good item arrived very quickly in the mail and I was able to wear my new Winter long bib and was extremely satisfied with the size, comfort, material and warmth.”

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Posted 2 years ago

“I bought a shirt for 225$ and ended up paying an additional 107$ at my door for shipping and taxes Never again Thks”

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Posted 2 years ago

“Customer service is great just that response may take a while”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews