MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I am wondering why I got taxed despite my item is below 10,000 PHP. And also by the way, the sleeves of the item I ordered is too long.”

Helpful Report

Posted 2 years ago

Hello Masao, Thanks for taking the time to share your review. We are sorry that you have not had a good experience. One of our MAAP Support team will reach out to you via email to assist you with a resolution here.

Posted 2 years ago

“I love the Pro Hex LS Jersey, and this Blurred Out style is just so cool. The fit and materials are race-oriented, with relatively high compression and super light material. My only beef with this and some other Maap pieces is that in very hot and humid conditions the materials don't do a great job are drying and they tend to show the wet sweat a lot. For hot and dryier conditions i think these are just perfect.”

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Posted 2 years ago

“Love you guys. Amazing stuff, best in market. Sizes a little to tight, especially bibs. But it’s motivate me get fitter 😅”

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Posted 2 years ago

We love to hear this, Egor! Throwing the love back at you! We'll take on your feedback around sizing too! Thanks for the review!

Posted 2 years ago

“They take care of their customers. Thank you MAAP!”

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Posted 2 years ago

We are glad to hear the MAAP Support team took great care of you! Thank you for the review and feedback, Kimberly! Reach out if there is anything else at all that we can help you with! Best, Dani Customer Service Manager MAAP

Posted 2 years ago

“Always easy to deal with. Kit arrived promptly. Love the range on offer at the moment.”

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Posted 2 years ago

Thanks for the review and feedback, Ryan!

Posted 2 years ago

“all good! as always! :)”

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Posted 2 years ago

“Excellent！”

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Posted 2 years ago

“The bib shorts were like silk. Seriously impressed and I have been a veteran rider for over 20 years.”

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Posted 2 years ago

Thanks, Alexander! We appreciate the review and support! Happy riding out there!

Posted 2 years ago

“Wonderful shopping experience”

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Posted 2 years ago

“Good website. Fast delivery. Excellent product.”

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Posted 2 years ago

Thanks for the review and great feedback, Michael! We appreciate it!

Posted 2 years ago

“I'm a big fan of the maap jersey style myself, but what ultimately made me a big fan was the great after-sales service, even if the email response was slow at times.”

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Posted 2 years ago

“I gave a voucher to a friend but they were unable to use the voucher in the Melbourne store which they found a bit frustrating. Aside from that the cycling clothes are great quality”

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Posted 2 years ago

Thank you for your review and feedback, Julia. We appreciate your input and will take your comments into consideration about being able to use gift cards at the MAAP LaB onboard. You're right, at this stage gift cards can only be used in our online stores. Hopefully, we can make some changes to this in the future! Kind regards, Dani Wright Customer Service Manager MAAP

Posted 2 years ago

“Good and friendly customer service. Great delivery time”

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Posted 2 years ago

“If women jerseys length is shorter it’s must perfect!!!”

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Posted 2 years ago

“Love Maap,currenty it's my go to brand.”

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Posted 2 years ago

Thanks for the love, Bart! We appreciate the support!

Posted 2 years ago

“Everything about Maap is just top notch: fast shipping, great products with an amazing fit as well as unmatched customer support!”

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Posted 2 years ago

Thanks for the awesome review and feedback! We appreciate it!

Posted 2 years ago

“Top was a great fit and delivery was very fast. Super happy”

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Posted 2 years ago

We are super happy to hear this, Sam! Thanks for the review!

Posted 2 years ago

“Great kits and service. Always good to wear MAAP”

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Posted 2 years ago

“Great product and after sale support!”

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Posted 2 years ago

This is what we love to hear, thanks James!

Posted 2 years ago

“The products are good quality and in addition to have a pro fit they are very confy!”

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Posted 2 years ago

Thanks for the review and feedback, Natacha!

Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews