MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“finally after 3 returns i got a piece of kit that actually fit. size +1 for bottoms and +1 or +2 for tops.”

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Posted 2 years ago

“Very easy to buy and check out product details with amazing tracking system for when it’s delivered - and quickly”

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Posted 2 years ago

Thanks for the review and feedback, Samuel!

Posted 2 years ago

“Fantastic company to deal with. I’ve bought a lot of cycling gear from MAAP. The website is easy to navigate and the descriptions of each item really help determine the item’s attributes. I also read the reviews for more insight as to sizing. The products are shipped using express mail so the wait for your new gear isn’t very long. High-end fabrics combined with modern and practical design.”

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Posted 2 years ago

Thank you so much for your kind words, Andrea! We're thrilled to hear that you had such a great experience with our products. If you need anything in the future, don't hesitate to reach out to us.

Posted 2 years ago

“Hi quality garments, alt_road bibs need 'open' pockets on both sides, not only one and a zip. You have zip pocket on the alt_road jersey, that is enough.”

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Posted 2 years ago

“Easy site to use, prompt delivery, great products, super fast returns. 10/10”

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Posted 2 years ago

Thanks, Tom! We love to hear this!

Posted 2 years ago

“The fit and pad of the bib shorts is very good! I have used some brands of jerseys and MAAP is the best!”

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Posted 2 years ago

“I found out i after 12months my bibs were womens but I purchased mens Maap we’re great I sent the proof they send me a similar pair was easy and nice. Only feedback would be if the agent I was dealing with went on leave and no one took over his accounts so was alittle delay. May this needs to be looked at for 100% customer care but besides that was all amazing”

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Posted 2 years ago

“I experienced confusion on the 1: size chart which I got the wrong size for the recent purchase 2: upon returns, it shown that my region is not able to return the products but been clarified later that I can be done 3: I got the address address, but i have to send it back myself with my own cost. and effort which make me reluctant to proceed further. but dont get me wrong, i love your products and will continue to support the brand as long it suit my taste”

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Posted 2 years ago

“Everything good. Only one opinion that is limited edition is hard to buy.”

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Posted 2 years ago

Hi Kai, Thanks for taking the time to share your feedback and do the review. We appreciate it! Thanks for your feedback! We are always on a mission to improve and have shared your feedback on our limited editions with the relevant teams. Kind regards, Dani Customer Service Manager MAAP

Posted 2 years ago

“The Prime jacket I bought is fantastic. Super comfortable and looks great. Delivery time was ahead of schedule, which got me joining my early morning winter group rides, just that little bit quicker.”

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Posted 2 years ago

Thanks for the great review and feedback, Nathan! We're glad you're happy with your Prime Jacket!

Posted 2 years ago

“Good mate, thanks”

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Posted 2 years ago

Thanks for the support, Sam!

Posted 2 years ago

“Excellent quality. Stock held locally and available. Speedy delivery. What's not to love?”

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Posted 2 years ago

Thanks for the review and love, Matt!

Posted 2 years ago

“Greatness !”

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Posted 2 years ago

Thanks for the great review, Melaiya!

Posted 2 years ago

“Quality kit and great design 👍”

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Posted 2 years ago

Thanks, Quentin! We love to hear this!

Posted 2 years ago

“Maxima calidad y confort total.”

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Posted 2 years ago

Thanks so much for the review and feedback, Anónimo!

Posted 2 years ago

“Always flawless”

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Posted 2 years ago

“MAAP clothing is true to size and of a high quality.”

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Posted 2 years ago

“Easy purchase with fast delivery.”

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Posted 2 years ago

“MAAP delivers on its promise of high-quality, stylish cycling gear. The technical materials are impeccably engineered to withstand long, arduous rides while ensuring comfort. The refined, minimalist designs resonate with a modern aesthetic. And the commitment to sustainability is commendable. A ride with MAAP gear is a ride of quality, style, and consciousness. Highly recommended.”

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Posted 2 years ago

Thanks for the awesome review and support, Vibhor! We appreciate this!

Posted 2 years ago

“They’re is no better brand. I got hit and run over by car last Tuesday on my bike and missed the Bleach studio drop. Do you guys sulk have stock in store? My number is 0417 690 075 Jesse”

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Posted 2 years ago

Jesse, we are so sorry to hear you were hit. We hope you're resting up and almost recovered! The MAAP LaB has very limited Bleach kit left. If you give them a call on (03) 9133 5880 they can talk you through what they have left and see if there's anything you're looking for in your size. Thanks for your support too! Take care and hopefully you're back out on the road soon Jesse!

Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews