MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,494 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product, the fitment of the jersey was great, the delivery time was fast, but found some dust on the jersey although it’s easy to wash away.”

Helpful Report

Posted 2 years ago

“Overall very good service and product quality. However the sale session can be more flexible. I order the order during the sales period and after I purchased the price got extra discount. I can’t even refund and reorder which is a bit unreasonable.”

Helpful Report

Posted 2 years ago

“볼트레이싱핏은 많이 타이트합니다 한치수 큰걸 주문할걸그랬어요”

Helpful Report

Posted 2 years ago

“the cycling jersey has nice quality , much satisfying”

Helpful Report

Posted 2 years ago

“Great experience! The only thing i think could be improved in the future would be to get an option for DDP or like an extra discount to help offset customs. I knew about the customs beforehand so i wasn’t surprised, but i know i and a lot of people i know would order/order more that way Finally, the range of sizes is not at all inclusive which sucks a lot.”

Helpful Report

Posted 2 years ago

“Great quality of clothes. Need more local community services and event of brand in Korea.”

Helpful Report

Posted 2 years ago

“Seamless. Bought some sales items, that shipped quickly and arrived shortly thereafter.”

Helpful Report

Posted 2 years ago

“All good products”

Helpful Report

Posted 2 years ago

“Overall the shopping experience was plasent. I found the filtering on the site need more options. I wanted only men's bibs that were on sale and found that I couldn't refine for that option so no had to scroll through the stock to eventually find them. Also there was a lot of times with no stock in large so that was also annoying.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Doug! We have shared your feedback and keep posted a little later in the year we have some improvements to our website on the way!

Posted 2 years ago

“I purchased from the Mid-Year Sale when I got early access, but just got an email offering an additional 10% off the current sale. This was a little disappointing since I already made my purchase. It might be worth adjusting this approach to avoid alienating customers who received early access or who bought early. I really like the product, it's just not great on the buyer experience side.”

Helpful Report

Posted 2 years ago

“Order taking easy and quick”

Helpful Report

Posted 2 years ago

“Quality of the product and delivery were excellent. Found the glove sizing a little off, but wouldn't hesitate to purchase this brand again.”

Helpful Report

Posted 2 years ago

“Great products and efficient shipping. Bit disappointed that those loycal customers who purchased in the insider mid season pre-sale were punished as a 10% off code was issued less than a week later.”

Helpful Report

Posted 2 years ago

“Wanted to give a 5 star but today I received an additional discount code after having made my purchase. Understand that's how you want to clear your stock but left a bad taste in my mouth. Other than that, everything is top notch! Fast delivery and quality products!”

Helpful Report

Posted 2 years ago

“Shipping is very fast and customer service is perfect”

Helpful Report

Posted 2 years ago

“great sale, fast delivery... maybe a bit responsive on sales/order support next time.”

Helpful Report

Posted 2 years ago

“Totally good. But pad in training bib short is not good”

Helpful Report

Posted 2 years ago

“Love the fast delivery. Headline prices are too high. Training jerseys show way too much sweat 😅”

Helpful Report

Posted 2 years ago

“Great product and design.”

Helpful Report

Posted 2 years ago

“Website is mostly excellent, but the inability to filter Archive Sale products by product category (eg. you cannot view just jerseys) is frustrating. Otherwise, a great buying experience all round.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Andrew! We are doing some work in this space and should have some nice improvements on the way a little later in the year!

Posted 2 years ago

MAAP is rated 4.6 based on 3,494 reviews