MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,299 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good”

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Posted 2 years ago

“Delivery process ever so smooth”

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Posted 2 years ago

“I'm always a fan of Maap. but this round the jersey seems like having some size difference, it seems bigger than in the past.”

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Posted 2 years ago

Hi Benny, Thanks for being a fan of MAAP! Thanks for the feedback on the product, we will share it with our product team to consider for the future.

Posted 2 years ago

“Buen servicio al cliente: contestan a la información solicitada y el reembolso por devolución es rápido.”

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Posted 2 years ago

“Limited seasonally relevant sizing and colours is the only reason I didn’t rate a 5. Otherwise, everything else is smooth.”

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Posted 2 years ago

“Very responsive, top quality gear, expensive”

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Posted 2 years ago

“Inconsistent sizing among products, shoe covers immediately got hole”

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Posted 2 years ago

“I like hilgh elasticity & touch & comfort for the MAAP's jersey & Bib short. That's why I prefer MAAP than any other brand.”

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Posted 2 years ago

Thanks for the support and review, Son!

Posted 2 years ago

“The sportswear that is manufactured by you is very excellent. For myself, I only buy MAAP, but the price of the clothes is exaggerated. Thank you”

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Posted 2 years ago

“Overall very good. Bibs: great, love them. Run a little small but that’s ok. Gloves: really nice, look forward to colder weather to try them Rain jacket: good quality, but will stitch the cuffs as they seem a bit too loose. Runs v big Overshoes: great, like them, but left bootie ripped first ride on the Velcro near the cleat. Issue??”

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Posted 2 years ago

Thanks for taking the time to do the review, Ian! We can see Ari in our MAAP Support team has helped you with your overshoes. Reply back to her if you need any more help at all.

Posted 2 years ago

“第一次購買maap商品 , 上衣非常好穿 , 舒適服貼且保有肢體的靈活性 , 由於收到的短褲有瑕疵所以並未試穿.”

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Posted 2 years ago

Hi Chen, Thanks for the review and feedback! We are sorry the Bib Shorts were not perfect, we can see Deve has helped get this sorted for you now. Reply back to him if there is anything else at all that we can help you with and we are right here!

Posted 2 years ago

“I am an amateur cyclist and very excited to make my first purchase of MAAP clothing. Since the quality that is most matter to me, I have made quite a few comparisons with other brands currently in the market. I was very satisfied when I received my first order and ready to tried them the next day. However I was a bit upset due to my wrong size pick for the top. I have no chance to test it. I found it very difficult for a new customer to estimate his/her size if this is the first purchase. Instead I wore the other one I brought and went out for a test day. In this purchase, I brought a set for my wife as well. We are both extremely happy that we made this top notch quality purchase. Even after wash, it still hold and retain its shape and flexibility. It is very amazing that I am sold to MAAP and I will make another purchase in the future. I love MAAP.”

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Posted 2 years ago

“Has been a fan of MAAP for a while. Recently, bought 2 pairs of bibs from your Melbourne store. Dissapointed by the quality of one of the bibs. Thread detaching from the bibs. Otherwise, MAAP has the best bibs ever.”

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Posted 2 years ago

“The shipment is fast and jersey comes in the correct fit as usual. Like the long sleeve jersey as the sleeves fit well on the arms and cool down very fast.”

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Posted 2 years ago

“Ordering, delivery and first part of return process have been seamless. Shipping to Canada was less than a week which was awesome! Ordered two jerseys and a vest (womens), and unfortunately too small despite falling within the measurement range.”

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Posted 2 years ago

“Great product, I love the design and I am committed to keep buying MAAP. But I do have issues with durability, my last bib shorts only gave me a few months. I ride a lot, so it could well be normal to wear through bibs this quickly and I have now purchased another pair”

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Posted 2 years ago

“good quality product, jerseys are nice, but bibs run small”

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Posted 2 years ago

Thanks for the review, Yon! Your feedback is noted!

Posted 2 years ago

“Love the MAAP gear and wish I had more of it.”

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Posted 2 years ago

Thanks for the love, Barry!

Posted 2 years ago

“Very high-quality clothing with good style and innovation too. Quality is similar to Rapha, although I believe Rapha has a slight edge over MAAP in this regard. I'd like to see MAAP offer jerseys with a slightly raised collar (but that's just my personal preference). I recently purchased some Pro Race Mitts and they disintegrated very quickly at the stitching, which was quite disappointing given the cost, so I'll probably get my mitts elsewhere in the future. I personally place a very high priority on quality and fit (as well as designs of course) so as long as the quality is there I'm happy to pay for it.”

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Posted 2 years ago

“Certainly purchased socks and kit. I am very impressed with quality and comfort. Would recommend to friends for sure. Love the range to choose from as well.”

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Posted 2 years ago

We are so glad you were impressed with your MAAP kit! Thanks for your review and support, Rory!

Posted 2 years ago

MAAP is rated 4.6 based on 3,299 reviews