MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,400 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“not bad, cool, good communication,”

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Posted 2 years ago

“Great work.”

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Posted 2 years ago

“Amazing jersey and delivery. There is a small scuff on the jersey I recieved though. Excited to be a part of the MAAP fam.”

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Posted 2 years ago

Hi Bria, Thanks for taking the time to share some feedback on your recent order! We will get our customer service team to reach out to help you with the issue with the Jersey. We are thrilled to have you as a part of the MAAP fam!!

Posted 2 years ago

“There was an inventory mix-up and the item I ordered was actually out of stock. However I received a prompt email update and the other items were received as ordered.”

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Posted 2 years ago

“Everything is good but things are always slow to ship out.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Delivery process ever so smooth”

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Posted 2 years ago

“I'm always a fan of Maap. but this round the jersey seems like having some size difference, it seems bigger than in the past.”

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Posted 2 years ago

Hi Benny, Thanks for being a fan of MAAP! Thanks for the feedback on the product, we will share it with our product team to consider for the future.

Posted 2 years ago

“Buen servicio al cliente: contestan a la información solicitada y el reembolso por devolución es rápido.”

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Posted 2 years ago

“Limited seasonally relevant sizing and colours is the only reason I didn’t rate a 5. Otherwise, everything else is smooth.”

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Posted 2 years ago

“Very responsive, top quality gear, expensive”

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Posted 2 years ago

“Inconsistent sizing among products, shoe covers immediately got hole”

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Posted 2 years ago

“I like hilgh elasticity & touch & comfort for the MAAP's jersey & Bib short. That's why I prefer MAAP than any other brand.”

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Posted 2 years ago

Thanks for the support and review, Son!

Posted 2 years ago

“The sportswear that is manufactured by you is very excellent. For myself, I only buy MAAP, but the price of the clothes is exaggerated. Thank you”

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Posted 2 years ago

“Overall very good. Bibs: great, love them. Run a little small but that’s ok. Gloves: really nice, look forward to colder weather to try them Rain jacket: good quality, but will stitch the cuffs as they seem a bit too loose. Runs v big Overshoes: great, like them, but left bootie ripped first ride on the Velcro near the cleat. Issue??”

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Posted 2 years ago

Thanks for taking the time to do the review, Ian! We can see Ari in our MAAP Support team has helped you with your overshoes. Reply back to her if you need any more help at all.

Posted 2 years ago

“第一次購買maap商品 , 上衣非常好穿 , 舒適服貼且保有肢體的靈活性 , 由於收到的短褲有瑕疵所以並未試穿.”

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Posted 2 years ago

Hi Chen, Thanks for the review and feedback! We are sorry the Bib Shorts were not perfect, we can see Deve has helped get this sorted for you now. Reply back to him if there is anything else at all that we can help you with and we are right here!

Posted 2 years ago

“I am an amateur cyclist and very excited to make my first purchase of MAAP clothing. Since the quality that is most matter to me, I have made quite a few comparisons with other brands currently in the market. I was very satisfied when I received my first order and ready to tried them the next day. However I was a bit upset due to my wrong size pick for the top. I have no chance to test it. I found it very difficult for a new customer to estimate his/her size if this is the first purchase. Instead I wore the other one I brought and went out for a test day. In this purchase, I brought a set for my wife as well. We are both extremely happy that we made this top notch quality purchase. Even after wash, it still hold and retain its shape and flexibility. It is very amazing that I am sold to MAAP and I will make another purchase in the future. I love MAAP.”

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Posted 2 years ago

“Has been a fan of MAAP for a while. Recently, bought 2 pairs of bibs from your Melbourne store. Dissapointed by the quality of one of the bibs. Thread detaching from the bibs. Otherwise, MAAP has the best bibs ever.”

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Posted 2 years ago

“The shipment is fast and jersey comes in the correct fit as usual. Like the long sleeve jersey as the sleeves fit well on the arms and cool down very fast.”

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Posted 2 years ago

“Ordering, delivery and first part of return process have been seamless. Shipping to Canada was less than a week which was awesome! Ordered two jerseys and a vest (womens), and unfortunately too small despite falling within the measurement range.”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,400 reviews