MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,665 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,665 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Experienced some significant delays with my last order. Believe others in my biking circle were affected by significant delays also. Not typical of them I will admit. Great product though. Hopefully, they will be more attentive to customers requirements in the future. People don't like waiting weeks before an item is shipped after paying, especially when there are so many competitors in this field.”

Helpful Report

Posted 3 years ago

“MAAP took my money straight away but did not ship for weeks, as something that was supposed to be available was apparently not, which they only told me after I enquired. I then had to contact them a second time to get them to finally ship my items. No apology, no free pair of socks (or similar) for the delay, so not impressed with the service this time. Service was very good for my previous orders, though.”

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Posted 3 years ago

“The experience was poor. Size table does not correspond to reality. I ended up ordering the jersey thrice: L, then XL, then XXL. According to the table I am in between L and XL, however XXL didn’t fit either. I did not see any difference between the sizes: all were too tight, ending up sheer, see through. The last one I ordered, the biggest, came with double hole under left armpit. I ended up returning them all. I got refunds each time after approximately 2 weeks.”

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Posted 3 years ago

“The new Voyage Pro Air LS Jersey Steel got defact . I took the photo , how can I send the photo to prove ?”

Helpful Report

Posted 3 years ago

MAAP is rated 4.6 based on 3,665 reviews