MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Only ever wear MAAP products on the saddle”

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Posted 2 years ago

We really love to hear this, James! Thanks for your review and feedback!

Posted 2 years ago

“Fast delivery and up to date communications.”

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Posted 2 years ago

Thanks so much for the review!

Posted 2 years ago

“MAAP products are exceptional quality and very stylish. Very prompt with shipping as well. I hope that the price of shipping to NZ will come down slightly in the future though.”

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Posted 2 years ago

We are so glad you love your MAAP kit! Thanks for the review and feedback! Noted on the feedback about the shipping to NZ, we will share that so we can consider it for future decisions. Thanks for taking MAAP out on the road in NZ!

Posted 2 years ago

“Very happy with support and speed of response when seeking assistance under the MAAP crash replacement process.”

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Posted 2 years ago

Glad to hear it, Peter! We hope you've recovered from your crash and are back out on the road! Thanks for the review and feedback!

Posted 2 years ago

“Wire my new kit in the Midsouth 100 gravel race.”

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Posted 2 years ago

Thanks for taking MAAP on the race, Yatika!

Posted 2 years ago

“Package arrived quickly, jersey is of high quality happy with the whole experience”

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Posted 2 years ago

We are happy to hear this, Ben! Thanks for the review and feedback!

Posted 2 years ago

“Find it really inconvenient that a gift card can only be used online, would much rather be able to use it in store where I could try things on.”

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Posted 2 years ago

Thanks for taking the time to share your feedback. Your feedback is noted and it's something already on our radar to improve for the future! In n the meantime, you're always welcome to try kit on at the MAAP LaB for sizing before you get an online order underway.

Posted 2 years ago

“Fantastic service at MAAP Thank you!”

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Posted 2 years ago

Thanks for the nice review, Patrick!

Posted 2 years ago

“Purchased a thermal winter jersey and the fit and material used are great - looking forward to wearing it in the cooler months ahead.”

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Posted 2 years ago

“VERY fast delivery and the kit is brilliant! Very impressed.”

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Posted 2 years ago

Lovely to hear, Bruce! Thanks for the great review!

Posted 2 years ago

“Love the MAAP gear and wish I had more of it.”

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Posted 2 years ago

Thanks for the love, Barry!

Posted 2 years ago

“Very good products! I can only buy the sale ones for now since its quite expensive to have them ship it to my country. Nonetheless, will order some more next time!”

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Posted 2 years ago

Thanks for the review and feedback, Jon! Your feedback on the shipping is noted!

Posted 2 years ago

“Perfect but I have to wait longer to get the gear. I would like to pay extra to get the package earlier.”

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Posted 2 years ago

“I ordered a new pair of bib shorts and they were delivered to my country address, 4 days later. Unfortunately I had to return this item, and the process for returns was as easy and quick as the purchase.”

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Posted 2 years ago

“Amazing product!”

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Posted 2 years ago

Thanks, Karine!

Posted 2 years ago

“Supes easy and great discount on a quality product. Shipping was amazing”

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Posted 2 years ago

Glad to hear it! Thanks for the review and feedback, David!

Posted 2 years ago

“Quality cycling goods, the detail is not always evident online - but the materials, construction and packaging are top shelf.”

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Posted 2 years ago

Thanks for the support and feedback, Matt!

Posted 2 years ago

“Great archive discount. Quality comfortable products and very fast shipping. Thanks”

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Posted 2 years ago

We love to hear it! Thanks for taking the time to share your feedback.

Posted 2 years ago

“Quite possibly the nicest and best fitting bike gear I've worn!”

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Posted 2 years ago

This is feedback we really love to see! Thanks for the review and feedback, Oliver!

Posted 2 years ago

“Great gear, a little pricey but you get what you pay for, cheers”

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Posted 2 years ago

Thanks, Christopher!

Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews