MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,912 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“missing item found when received the order and no response from customer service. no refund has been received as of today.”

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Posted 1 year ago

“Shipping is super fast”

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Posted 1 year ago

“Fast delivery and great products.”

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Posted 1 year ago

“quality, timing and great customer service is always on point.”

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Posted 1 year ago

“Outstanding service from start to finish”

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Posted 1 year ago

“Sent the wrong item. Still waiting to hear back.”

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Posted 1 year ago

“I will be reluctant to buy from MAAP again. Not happy that a fellow Australian brand would charge 20 for express shipping (not give an option for standard shipping) and also the free shipping quota is ridiculously high at 250. The most out of all other Australian cycling brands like PM, Black sheep etc. and even more than international brands like Rapha. My order also came in 7 days upon purchase so not sure how this is express shipping. MAAP should listen and reward its loyal customers as opposed to finding more 'creative' ways to take there money. The product itself is good and hence two stars!”

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Posted 1 year ago

“perfect as always”

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Posted 1 year ago

“Very happy with what I ordered”

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Posted 1 year ago

“Looks great”

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Posted 1 year ago

“Always a premium experience buying at maap.cc”

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Posted 1 year ago

“Easy to order. Quick shipping. Great product.”

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Posted 1 year ago

“I went to the shop to buy a gift voucher for a friend's birthday and gloves for myself. The gift voucher experience was clumsy and for a $200 voucher I had to buy 2 x $100 vouchers which were emailed to me. I nice traditional type printed voucher that I could have handed to my friend would have been better. The glove range was limited and the gloves that I came away with were not very pleasing.”

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Posted 1 year ago

“Great gear again, and great service including seamless easy exchange as I ordered the wrong size...”

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Posted 1 year ago

“got double deduction and customer service is not really helping”

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Posted 1 year ago

“First time purchaser - wore the jersey I purchased on the weekend for the first time! Nice fit and feel - very happy- I will be a return customer for sure”

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Posted 1 year ago

“I have purchased many times from MAAP. From the quality of the garments to the speed of shipping, it’s always faultless. My latest rain jacket arrived and was an even nicer colour and product than expected. I am proud to wear this brand, and will continue to purchase as I cannot fault.”

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Posted 1 year ago

“Had trouble with the sizing function on the website (wouldn’t work initially with chrome browser). Sizing in body chest and arms is good but garment length (jersey) is a little short, pockets quite high to reach into.”

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Posted 1 year ago

“Great as usual!”

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Posted 1 year ago

“Just did my first long ride in my new bibs, 7 hours in the saddle no issues at all, super comfortable and the side pockets are a game changer allowing quick access to your phone and gels etc.”

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Posted 1 year ago

MAAP is rated 4.6 based on 2,912 reviews