MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,901 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,901 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Very good service～Quick reply”

Helpful Report

Posted 1 year ago

“Great products, design language stands out and also the online experience / UX for purchasing and exchanging is smooth. Lastly the deliveries are fast!”

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Posted 1 year ago

“I’ve bought numerous things now from MAAP and the service has always been excellent. The gear fits lovely and their designs are also great. My only concern was with the ‘training gear’ style as only of my jerseys logos had started cracking but it was replaced. This is new happening on the other jersey I have after very little use. The Evade jerseys I have seem to be of a higher quality. That being said I only have MAAP riding apparel and would like to continue just using the brand as I love the fit, feel and style!”

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Posted 1 year ago

“Terrible serivce”

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Posted 1 year ago

“Good quality products but wish there was a cheaper shipping option. Happy to not have express shipping especially when I just want to buy smaller items”

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Posted 1 year ago

“I bought a jersey that was a size L which is my normal size. I used the sizing tool before placing the order which told me to proceed with an L. When I received the jersey it was quickly apparent that this size was no way near big enough (several sizes too small). Now I need to pay a $50 handling fee for an exchange. This seems quite unfair”

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Posted 1 year ago

“Nice product , very good quality , I love this brand”

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Posted 1 year ago

“I experienced some inconvenients with ordering a thermal jersey and the team did their best to help me. So i'm grateful for that.”

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Posted 1 year ago

“Perfect fit on all items Extremely comfortable”

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Posted 1 year ago

“Maap staff are quick to respond and very helpful.Their product are excellent with high quality and trendy designs.”

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Posted 1 year ago

“My shopping experience is always positive and the customer service has. Even excellent so far. Keep it up. But the pricing is creeping up lately 😢”

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Posted 1 year ago

“Really impressed with the Evade Pro Base 2 top and Team bib Evo shorts. They fit really comfortably and yet still feel very aero - the top especially fits better than anything I've had before. My first time buying from MAAP, having ridden in Rapha for many years. I'm really pleased I made the jump and will continue to buy MAAP.”

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Posted 1 year ago

“Always an easy going experience, team is super helpful”

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Posted 1 year ago

“Great product, speedy delivery.”

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Posted 1 year ago

“Fhjjjhgddssss”

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Posted 1 year ago

“Excellent e-commerce experience! Shop is top-notch. Communication as well. Quick delivery. 100% recommendation. Keep on!”

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Posted 1 year ago

“All perfect”

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Posted 1 year ago

“Love my new jersey. I chose large even though was recommended the medium in the size guide, because I am tall and I like the length”

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Posted 1 year ago

“MAAP took care of an issue I had with a product purchased quite a while ago, far above and beyond what I had expected. There are many great cycling kit brands out there now, but it's the after sales support that really stands out, and MAAP is at the top of my list of brands.”

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Posted 1 year ago

“I refreshed my winter gear with a sleeveless under vest, a long sleeved vest and winter jersey It’s the usual high quality though I thought the jersey might be a little thicker. For Australian winter it’s fine”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,901 reviews