MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,912 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Received items right away! Awesome and seamless transaction”

Helpful Report

Posted 1 year ago

“Delivered fast. Sizing is smaller than expected ; I was predicted a medium for a looser fit and it is very compressive, feels like seams may rip on the bib. Disappointed by how tight the arm sleeve is at bottom too.”

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Posted 1 year ago

“Delivery in Canada are too expansive… not worth it even in sale.”

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Posted 1 year ago

“Fast shipping. Quality materials. Fit is a little weird with incredibly long arms relative to the torso that I've never experienced with any other brand. I have to roll up the sleeves as a result. Otherwise, it's a great thermal jersey that had me toasty the other night riding in 16 degree C weather with no other top layers.”

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Posted 1 year ago

“The shorts are faulty, the pocket zip broke the first time I wore them.”

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Posted 1 year ago

“I really wish MAAP used an e-commerce system that dealth with taxes and duties. I got my items, paid taxes for them via DHL, and have to go through a convoluted process to reclaim my taxes via DHL because of wrong sizing and the need to return some items. As of writing I'm still waiting for my returns to be processed so I can submit documentation proof to get my tax refund.”

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Posted 1 year ago

“Great kit, best out there for me … fit/style/colours ..”

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Posted 1 year ago

“Perfect as always”

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Posted 1 year ago

“top excellent brand”

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Posted 1 year ago

“I bought a size S prime jacket during mid year sale Jacket turns out to be a bit tight and I wanted to exchange. Current policy is to refund and purchase again with store credit. This process is ok. I dont like is the payment for the postage”

Helpful Report

Posted 1 year ago

“I bought a bottle and it was broken. Sent an email to support and did not hear any from them. I sent it on Monday and today is Thursday.”

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Posted 1 year ago

“NIL. PRESENT WAS FOR MY SON. BIRTHDAY IS WEEKS AWAY. HE LOVES YOUR CLOTHING. YOUR POST COMMENT REF : "MUST PICK UP TODAY OR ITS GOING BACK TO SENDER " IS PLAIN STUPID. MANY PEOPLE LIVE ON FARMS AND CANNOT GO TO A PO BOX JUST BECAUSE YOU INSIST, OK??? WHO THOUGHT THAT ONE UP? SOME TWERP IN A BIG CITY CBD ?? MAX W.”

Helpful Report

Posted 1 year ago

“Kudos to the MAAP team. Your products excel in quality, fit, and design, and are complemented by rapid delivery. The summer kit is impressive, but the winter kit is truly outstanding. From the merino socks to the thermal tights, jersey, and jacket, you leave no room for winter morning excuses.”

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Posted 1 year ago

“Great and stylish products, fast shipping. I have been a MAAP convert for years.”

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Posted 1 year ago

“Easy purchase experience, and the quality of the kit is exceptional”

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Posted 1 year ago

“Excellent service and follow up sets you apart from competitors. My previous MAAP bib I purchased had a small defect, you guys were quick to rectify and offer a replacement. I had a bad experience with a competitor swiss brand thus initially, I was not hopeful that you guys will replace the bib. But I was left very impressed by the service and how you guys stand behind your product. I am a MAAP convert now and I wear MAAP only. Recent purchase was also fuss free and quick! I will keep coming back to buy more!!”

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Posted 1 year ago

“Kudos to MAAP’s responsiveness and fast delivery. Items arrived here in the Ph within 5 days. Correct items and in good condition.”

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Posted 1 year ago

“They're oversized jumpers are nice quality and I like the extra MAAP details like the built in pocket.”

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Posted 1 year ago

“Great selection of items on sale which I was able to secure. Very nice and super easy to ordering process. Very fast delivery from AU to NZ.”

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Posted 1 year ago

“Love this gear. Great style, great quality equipment.”

Helpful Report

Posted 1 year ago

MAAP is rated 4.6 based on 2,912 reviews