MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,904 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“My interaction was through the MAAP website and using it was very easy and intuitive. I found the items I was interested in and importantly the information on and product description was clear along with sizing guides. Importantly, you're reassured that if you discover you have misordered the matter can be easily resolved.”

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Posted 1 year ago

“Prices are rediculus compared to just 3 years ago...and quality is not better...”

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Posted 1 year ago

“Repeat customer great product service and easy to return undersized garments.”

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Posted 1 year ago

“I purchased a jersey which was a bit tight based on a different cut to what I was used to. The return process and exchange was easy to use and hassle free.”

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Posted 1 year ago

“Excellent quality kit - good temperature ratings too that you can really trust. No complaints and we'll worth the money.”

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Posted 1 year ago

“I'm loving your products. I have purchased a mix of winter and summer grade tops and pants. All of which I'm extremely happy with.”

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Posted 1 year ago

“great customer service and friendly staff when in store and online assistance.”

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Posted 1 year ago

“Excellent customer service. Products great quality and true to size.”

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Posted 1 year ago

“Always great quality products!”

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Posted 1 year ago

“Would happily give MAAP 5 stars but the £10 postage if you spend under a certain limit really annoyes me. Products are always great!”

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Posted 1 year ago

“Very impressive Jersey, that's why I'm a big fan of you. It's nice and comfortable when wearing, feeling confident on cycling at all times.👍🙂”

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Posted 1 year ago

“Easy ordering- loved the sale. Shipping took a bit longer than expected.”

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Posted 1 year ago

“Ordered an item that was too small (despite being the same size as another Maap jersey) so I needed to exchange. Tried to contact Maap support three times regarding a return and never received a reply. Had purchased 3 bibs and 4 jerseys but won’t use again now after this awful service.”

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Posted 1 year ago

“Fast delivery and returns, easy size changes, good quality staff and easy contact in case of questions – highly recommended!”

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Posted 1 year ago

“+A received promptly”

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Posted 1 year ago

“Everything is so damn expensive. Most of your collection has meh colors”

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Posted 1 year ago

“My favorite cycling clothes”

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Posted 1 year ago

“Found some nice items in the sale and delivery was very fast”

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Posted 1 year ago

“Staff at the Maap Lab Melb were very helpful and knowledgeable. Exchanged my privateer jersey to a different colour and size with no hastle.”

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Posted 1 year ago

“Great kit, great customer service.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,904 reviews