MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,904 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Great piece of garment”

Helpful Report

Posted 1 year ago

“Gear has improved a lot over the years well done. Website is easy to navigate and shop, although it's hard working out the fabric weights of items at times. Sizing is always on the smaller size not sure the Australian consumer is a S or M.”

Helpful Report

Posted 1 year ago

“Always excellent product. Despatch and delivery quick. The size helper was spot on with my new winter long bibs fitting perfectly. They are very comfortable and I am happy with my purchase.”

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Posted 1 year ago

“Pro Bib best chamois!!”

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Posted 1 year ago

“Quick shipping and responding to my email regarding an issue with the product.”

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Posted 1 year ago

“I wanted to like the bibs, but the leg grippers are a bit too tight and create that “sausage leg” effect. It’s not very flattering or comfortable, especially on longer rides. Unfortunately, I can’t size up because the next size would be too loose around the hips and butt, leaving too much excess fabric and not enough support. The fabric quality itself feels decent, and the chamois is great but the fit just doesn’t work well for my body shape. Might work better for riders with slimmer thighs or a more proportional lower-body build.”

Helpful Report

Posted 1 year ago

“The product quality is excellent, exactly what I expected from MAAP. Although there was a delay in shipping, their customer service team responded quickly and handled the situation with professionalism. I really appreciated how timely and efficient the support was—great experience overall!”

Helpful Report

Posted 1 year ago

“Equalise Pro Air Jersey 2.0 - great jersey. Took M and it fits perfectly (177cm, 71kg), snug but just as it should be. For comparison, evade jersey is dize S for me.”

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Posted 1 year ago

“I’m always delighted about this product however, the issue is on the local delivery company -DHL. Many times they usually make excuses not to deliver the items on time. It takes you to constantly contact them which usually results to a certain degree of arguing with them before your item gets delivered.”

Helpful Report

Posted 1 year ago

“I ordered a Draft Team Jacket & Vest. Both arrived promptly. I’ve worn both…the Vest is perfect & the Jacket is slightly oversize (I’m always an XL in jerseys & jackets..but this one seemed a bit loose in the arms, not that it’s too much of a concern, as it’s very comfortable & quite a bit warmer than I anticipated, which is a good thing. Overall, I’m very pleased with my purchase.”

Helpful Report

Posted 1 year ago

“Best customer service in the southern hemisphere”

Helpful Report

Posted 1 year ago

“I really enjoy the comfort that MAAP apparel brings. I hope to see more casual riding T-shirts or shorts with pockets and functional features—especially for urban commuting. If possible, it’d be great to have more stylish cuts and design elements too.”

Helpful Report

Posted 1 year ago

“Good sales andeasy website to navigate. super quick despatch with good comms”

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Posted 1 year ago

“It has always been a pleasure experience buying from Maap.”

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Posted 1 year ago

“Sehr angenehm zu tragen und ein tolles Design.”

Helpful Report

Posted 1 year ago

“Always a pleasure ordering from MAAP. Items are well packed, delivered quickly, and everything I have purchased thus far has fit perfectly and the quality is good. The thing I've found though, is not to delay if you see an item you want and it's in your size. If you hesitate, you've blown it. Act quick. Next time you look, it will have sold out!”

Helpful Report

Posted 1 year ago

“Lamentablemente al seleccionar Pro bib 2.0, me equivoqué en la talla y la badana es muy delgada.”

Helpful Report

Posted 1 year ago

Hi Germán, Thanks for taking the thanks for taking the time to let us know about your experience with the pro bib 2.0. You can exchange if the size isn't right, just head to our return portal here: https://returnseu.maap.cc/#/ Hola Germán, Gracias por tomarte el tiempo de contarnos tu experiencia con el pro bib 2.0. Puedes cambiar si el tamaño no es el correcto, solo dirígete a nuestro portal de devoluciones aquí: https://returnseu.maap.cc/#/

Posted 1 year ago

“Customer service is great. Had a quality issue on one item in my order and was resolved in a timely manner. Only gave a 4 stars as their online form needs to be updated as the instructions are out of date but customer service did provide some guidance on what to do via email.”

Helpful Report

Posted 1 year ago

“Release more mesh long sleeves. Fat boy here and in 90% of your kit I look like a bunnings sausage when the skin shrinks and the meat pokes out the ends. Understand tailoring to the XXL may not exactly be the brand’s aspiration but it would be nice to buy some nice riding kit that makes me feel as good as the product looks on rack.”

Helpful Report

Posted 1 year ago

“So we’ve had some unusually cool weather on the GC, thank god I invested in my MAAP thermals!! They have been awesome, cannot recommend them highly enough! So soft & comfy!! Even had a friend spill coffee all over them last week, no problem, just wiped straight off, so can vouch for that ‘external coating’ too!! Also got the Thermal Gloves, so happy with both!”

Helpful Report

Posted 1 year ago

MAAP is rated 4.6 based on 3,904 reviews