MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,912 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Quality is excellent. Delivery time was excellent. Products feel premium.”

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Posted 1 year ago

“Great vest. Very comfortable fits true and warm”

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Posted 1 year ago

“Beautiful and easy to navigate web experience, followed by prompt and efficient delivery of the best designed and executed cycling kit out there. Chapeau.”

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Posted 1 year ago

“Great Quality and fast postage.”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“It would be nice if the prices are lower so i could just buy the jersey and bib that i want instead of waiting for you to have a sale and be left with left over jerseys and bibs.”

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Posted 1 year ago

“Love the l/s jersey and socks; I'm on cusp bestween XS and S and EVO bibs better in S; bottom gripper is tight and has unflattering sausage effect on legs Note to Canadian customers that I was charged an extra 35% for taxes, customs and duties when packaged arrived from Australia. Better to purchase in Canada at full price”

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Posted 1 year ago

We're sorry to hear that you had a negative experience with customs charges. We take all feedback seriously and we will ensure your voice is heard on this one so we can look after you better in the future!

Posted 1 year ago

“Great colour and comfortable to ride, but the worst quality of a bib I ever had (in already 20 years of road cycling). Used the bib once for a ride of 60k in dry and wet conditions and after washing it, I saw rubdowns of the material on the bottom of the bib. Never had such issues with my Pro 2.0 bibs (3 pieces and using them since 2 years and now almost 2000K). Now I am discussing the situation with customer support since almost 2 weeks and now solution so far. Well, that was my last piece of Maap.”

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Posted 1 year ago

“Staff at the shop were really helpful and knew the product,which saved me a lot of time.”

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Posted 1 year ago

“Quick delivery Excellent crash replacement offering”

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Posted 1 year ago

“Always great products with excellent backup.”

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Posted 1 year ago

“MAAP's gear is always top quality, looks good and fits well. Service is great, and shipping is relatively fast. MAAP's gear is not cheap, and certainly it pays to look out for bargains on the archive sale, or look out for Strava promotions to get a good deal.”

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Posted 1 year ago

“The kit are superb and premium and commitment with delivery is flawless as promised.”

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Posted 1 year ago

“Love the quality of the products and the large selection of colors and styles.”

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Posted 1 year ago

“Once you go Maap….”

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Posted 1 year ago

“Ordered the”

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Posted 1 year ago

Thanks for the 5* review!

Posted 1 year ago

“These are the comfiest bike shorts I have ever owned. I'm very impressed with the fit and riding comfort”

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Posted 1 year ago

Thank you so much for your kind words Guy! We're thrilled to hear that you had such a great experience. If you need anything in the future, don't hesitate to reach out to us.

Posted 1 year ago

“Quality Product”

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Posted 1 year ago

Thanks for the kind words, Craig!

Posted 1 year ago

“The item I ordered was never delivered with the excuse that it was “out of stock”. You guys need to update your website, not a nice thing to buy thing that are not really in stock. What a disappointment.”

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Posted 1 year ago

Hi Andrea, sorry to hear you missed out on this jacket, I've just emailed you to see what else we can do to help.

Posted 1 year ago

“No issues. Dunno why cycling clothes have become so expensive, maap included. Almost 2k swedish. Thats just too much..”

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Posted 1 year ago

Thanks 5* for the review Henrik

Posted 1 year ago

MAAP is rated 4.6 based on 2,912 reviews