MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,912 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I received my order within 3 days - thank you. The women’s prime vest is everything I had hoped for and more in terms of quality and performance.”

Helpful Report

Posted 1 year ago

We love to hear this! Thanks for the review, Nathan!

Posted 1 year ago

“Gilet is great, I sweat a lot and this breathes to keep me comfortable. Very happy with my choice. Only got the right size by trying on a friend’s.”

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Posted 1 year ago

Thanks for all the feedback, Paul! We are glad you're happy with your Gilet!

Posted 1 year ago

“World class apparel delivered in a flash!”

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Posted 1 year ago

Thanks for the awesome review, Craig!! We appreciate your ongoing support!!

Posted 1 year ago

“I live in South Africa and get family and friends from Australia to bring back my Maap parcels every time I find out someone is coming to visit. I really love all the kit and I am super happy with the quality, fit and overall look. The size guide is also accurate.”

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Posted 1 year ago

We love to hear this Jen! Thanks for taking MAAP out on the road in the beautiful South Africa!

Posted 1 year ago

“I think the product quality is good, and the design style and details are well-executed. I wonder if it would be possible to introduce more series with simpler, less patterned designs or a more urban style. This would make it easier to pair with other accessories.”

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Posted 1 year ago

Thanks for the review and feedback, Yichun! We'll take that onboard for future designs. We appreciate your support.

Posted 1 year ago

“Always positive and smooth.”

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Posted 1 year ago

We love to hear this. Thanks for the review and support, Nathan!

Posted 1 year ago

“Fantastic, most comfortable cycling apparel!”

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Posted 1 year ago

Thanks Jacob! We appreciate your support and feedback!

Posted 1 year ago

“Received my order very quickly, and as usual, very satisfied with the products. I’ve been wearing my casuals hoodie every night. Alt-Road gloves are really comfortable, but have yet to put my jersey to the test. Looking forward to the Monday morning ride!”

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Posted 1 year ago

Thanks for the great review and feedback! We love to hear this kind of feedback. Thanks for your support Melissa!

Posted 1 year ago

“Fast delivery amazing quality products!”

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Posted 1 year ago

We are so glad to hear you have had an awesome experience with your new MAAP pieces!

Posted 1 year ago

“Nice products, good quality and great customer service. If you have a problem, they solve it within 2 days.”

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Posted 1 year ago

We are so glad to hear your feedback, Mariska! We've shared your feedback with the product and MAAP support team so they can celebrate this! Thanks for the support!

Posted 1 year ago

“Above expectations. I gave some product feedback and was able to have it replaced. I also made a great purchase of a new rain jacket based on a conversation with Jake. The product was perfect.”

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Posted 1 year ago

Thanks for the support and feedback! We're glad to hear that Jake took great care of you and helped you decide on a jacket!

Posted 1 year ago

“Good product, shipping was extremely expensive comparing to other brands”

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Posted 1 year ago

We are glad to hear you are a fan of your new MAAP pieces. We have shared your feedback on the shipping with all of the relevant teams so we can consider it for the future too. Thanks for taking the time to do the review and for all of your support.

Posted 1 year ago

“Had to return a jacket due to size and went very well.”

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Posted 1 year ago

We're glad you found our returns portal a smooth experience, Richard. Thanks for the review and support!

Posted 1 year ago

“Good gear but expensive.”

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Posted 1 year ago

Thanks for the review, Azhar! We'll share your feedback with the relevant teams. Give us a follow on our socials to be sure to be kept in the loop with any sales we have too.

Posted 1 year ago

“Generally i am satisfied with the purchase i made, but it seems like the actual colour of the product doesn’t match on the screen. It is way darker than i expected”

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Posted 1 year ago

Thanks for your review, Saenansul! We are sorry to hear the colour was not what you were expecting. If you reach out to the team at info@maap.cc with a photo the MAAP Support team will help you out here.

Posted 1 year ago

“Prompt delivery and good website”

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Posted 1 year ago

Thanks, Helen!

Posted 1 year ago

“Package arrived quickly. Products are great quality. Bib fit perfectly and have held up on 3+ rides so far. Love the shirts and will use them for running as well. Really nice gear.”

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Posted 1 year ago

We really appreciate the support! Thanks for a great review!

Posted 1 year ago

“Great customer service, and I really like the design of MAAP!”

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Posted 1 year ago

We'll share this with the MAAP Support and our Design team. Thanks so much Yini!

Posted 1 year ago

“I love the style, fit and quality of MAAP cycling kit and my latest order has not dissappointed. Orders are always dispatched promptly which is another big plus for the MAAP team.”

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Posted 1 year ago

This is the kind of feedback that makes us keep doing what we do! Thanks, Shane!

Posted 1 year ago

“Quick response. Super helpful”

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Posted 1 year ago

Thanks for your continued and ongoing support, David! We appreciate it!

Posted 1 year ago

MAAP is rated 4.6 based on 2,912 reviews