MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,403 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I am a paracycling athlete, a friend of mine recommended maap to me and now I can't do without it. I pedal with my arms and having a pocket in my pants to keep my phone and gel is essential for me. I have already bought other products because they are too comfortable to wear.”

Helpful Report

Posted 1 year ago

“Found the online experience good. The sizing I find a little smaller than Rapha. I’ve now ordered pair of medium and a pair of large bibs as I’m borderline. Currently recovering from open heart surgery so it’s a nice little thing to look forward to pulling on out on the road. Thank you”

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Posted 1 year ago

“The best cycling bibs I had so far! Would like to have an option for standard delivery at a lower $$$”

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Posted 1 year ago

“Long sleeve jersey was good and it works well under hot sunny conditions. I used it on my TT bike and had slight abrasion on my elbows. The material was not ultra soft (compared to Rapha) to prevent abrasion. But it would be perfect for long hot days on the road bike drop bars. Pricey for a jersey.”

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Posted 1 year ago

“Great returns service but disappointed product was faulty to begin with”

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Posted 1 year ago

“Good product but a bit expensive”

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Posted 1 year ago

“Was not clearly shown during checkout that I would need to pay almost $200 CAD (!) in duties on a $545 AUD order. Had at least an estimated calc been shown, I wouldn't have ordered - but I guess that's why you don't show it. Also, ordered a Medium bib short, because I fit in a Medium in all other brands and even did a fit guide to be sure. The shorts barely fit around my thighs, and I am by no means a big human. I have to roll the bottom of the shorts up my legs to get the chamois in place, then roll the bottom back down.”

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Posted 1 year ago

“Excellent customer service and fast shippings. I'm very happy with the purchasing process on the website”

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Posted 1 year ago

“Reply was pretty quick-and helpful”

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Posted 1 year ago

“Great jersey and fast overseas shipping (by DHL)”

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Posted 1 year ago

“Really good quality long sleeve jersey. Fits well and has great pockets in the back and another one for keys. Zips are great quality and the fabric is light but warm and seems to breathe well too. Colour is on point with how it looked online and the sizing was perfect. Arms are a tiny bit long but better than being too short. I got some socks too and they are very nice quality socks. You don't mind paying the extra money for good kit when you can actually see and feel where that money went when you are out on your bike.”

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Posted 1 year ago

“Great looking, high quality kit. Good customer service and returns process. Fast postage!”

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Posted 1 year ago

“Great! Customer service was fantastic and very helpful. I loved my order, although the cost of shipping was quite high despite my purchase. Duties to Canada are also quite tough so I won’t be able to regularly purchase items from maap.”

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Posted 1 year ago

“Customer service was excellent, with fast email responses. It's refreshing to experience such responsiveness, which isn't always common these days.”

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Posted 1 year ago

“Great website, easy ordering and high quality products.”

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Posted 1 year ago

“Products are of good quality. My previouspair of bib started to thin out after two years. While not covered by warranty, the team still gave me a discount code to help with the purchase of a new kit. That was really nice of the team.”

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Posted 1 year ago

“Super fast dispatch and delivery of order.”

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Posted 1 year ago

“Always a great experience buying from the website (and also your partner stores).”

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Posted 1 year ago

“The top was a good fit, service was great, and dispatched quickly.”

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Posted 1 year ago

“Purchased sock all went well and was very happy with purchase”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,403 reviews